Roger Williams Chrysler Dodge Jeep Ram

I called for an oil change, she said they didn't have a large backlog and to drop it off. I dropped it off and got a call that it was ready within the hour. Fast and great service. Great service team. large backlog and to drop it off. I dropped it off and got a call that it was ready within the hour. Fast and great service. Great service team. More

Taking my truck there was a waste of time. Picked it up to take somewhere else Picked it up to take somewhere else More

No issues at all, had an appointment at 7:00 am and truck was done by noon for a recall! was done by noon for a recall! More

Vehicle was clean, as described and the sales staff were most helpful. Roger Williams Chrysler has always been fair & congenial. most helpful. Roger Williams Chrysler has always been fair & congenial. More

The work was excellent, the communication no so much. I Tried to get a call back from the service department for over a week with no success. Finally the head guy communicated thru the secretary and I I Tried to get a call back from the service department for over a week with no success. Finally the head guy communicated thru the secretary and I was able to send my truck with the wreaker to the Dealer. After that it was just like she said and they were done with it and had the truck waiting for me when I arrived at the dealer. More

I came in for a routine PM and ended up sitting there for 4 hours. I also questioned the CarPlay on my car and the service writer could not answer my questions. He stated he needed to find his boss because 4 hours. I also questioned the CarPlay on my car and the service writer could not answer my questions. He stated he needed to find his boss because he didn't know. I was told there were a couple of recalls on my car and they would be fixed while there. When I finally went to check out, I asked about the CarPlay and the recalls. The cashier told me it was on my paper and pointed to the receipt. My car was brought around, and the guy got out of the car and walked off. He didn't remove the plastic from the seat nor the paper floor mat. I was shocked at the lack of customer service. What happened to providing a great customer experience? More

Always a pleasure to work with Roger Williams. They make every effort to get you back in your vehicle ASAP. We needed a part and they got it same day from another dealership. They make every effort to get you back in your vehicle ASAP. We needed a part and they got it same day from another dealership. More

Fast, friendly & even more convenient than usual! I always trust my (Roger Williams purchased) Jeep to these guys, but this was even better I always trust my (Roger Williams purchased) Jeep to these guys, but this was even better More

Best Ram truck dealership in Texas. Buying experience and after the purchase checkups are top notch. Service bay is easy to drop off and comfortable to hangout while getting your oil ch Buying experience and after the purchase checkups are top notch. Service bay is easy to drop off and comfortable to hangout while getting your oil changed. More

Staff is Very Friendly! Waiting area was clean and well maintained. I appreciated all the updates through the process on remainder of waiting time. Waiting area was clean and well maintained. I appreciated all the updates through the process on remainder of waiting time. More