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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.6
416 Reviews

416 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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May 03, 2024

Great communications with Shawn in Jackalipe, good explanation given of my concerns and his fix! More

by AREDJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn in Jackelope
May 06, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're so glad Shawn could assist you! Thanks for the kind review and please don't hesitate to reach out if our Roger Williams Chrysler Jeep Ram Dodge team can be of service again in the future!

May 03, 2024

Friendly environment . Service adviser has difficulty with her follow-up. I’ve had difficulty with a check engine light related to the battery for the auto start stop sys More

by ntx55texas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Coursey
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We appreciate your feedback and understand the frustration with the recurring issue on your Ram 1500. Our team at Roger Williams Chrysler Jeep Ram Dodge is committed to resolving this for you, and we'll do our best to ensure that it's fixed properly. Thanks for sticking with us through this process!

May 01, 2024

If you need your vehicle repaired Roger Williams Carstar Collision Center is the best place to go To get it repaired More

by mh6027806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the kind review! We're truly honored to receive your support! - The Roger Williams Chrysler Jeep Ram Dodge Team

April 30, 2024

I like the facility but there seems to be an issue with having to take my truck in multiple times to resolve an issue. Nice people with good customer service but annoying to make Mutiple visits for resolut More

by bsellington001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mekenzie
Apr 30, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We appreciate your feedback and are sorry to learn about the inconvenience you've experienced. Our team at Roger Williams Chrysler Jeep Ram Dodge is committed to resolving any issues efficiently, so we'll take this into account moving forward. Thank you for highlighting our customer service and clean facility!

April 28, 2024

Friendly folks as always. I was in and out faster than I expected. Thanks for the great service. More

by moericke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Service
Apr 30, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's our privilege to serve you! Take care and we'll see you next time here at Roger Williams Chrysler Jeep Ram Dodge!

April 27, 2024

They employees are really friendly and very knowledgeable. We always go to this location. Plus we love the coupons y’all send! More

by ethorp96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin McLain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier and Jacob
Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know you've had positive experiences with our team at Roger Williams Chrysler Jeep Ram Dodge! We always strive for friendly and knowledgeable service. Keep an eye out for more coupons coming your way soon!

April 27, 2024

Sales was good, but we have constant issues with the service department. Even more disappointing is that when we bought the vehicle here they made a number of promises (backed by marketing materials) ab More

by jfortner0539
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Bad Service advisor and actitud I make the appointment 5 days before by your website at 8:am Saturday I arrive before 8am I was waiting for more than 1:45 minutes I ask the service advisor and he tell m More

by us4jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan D Garces jr service advisor
Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience. We aim for efficient and friendly service, so it's disappointing to learn that we fell short during your visit. I understand how frustrating this must have been and would like the opportunity to address any concerns you may have directly. Please feel free reach out at a time that is convenient for you. Thank you, Derek Simpson - Sales Manager - (817)-596-0050

April 26, 2024

I have only high compliments with Leland my sevice advisor and how the sevice department worked with me installing my dash in my truck. More

by seaboardave5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that you had a positive experience with Leland and our service team at Roger Williams Chrysler Jeep Ram Dodge. Thank you for your business and the kind review!

April 26, 2024

Very efficient . . like that you get free oil changes with new vehicles.. service was good More

by CUPCAKES63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dnt k ow name
Apr 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review! Our Roger Williams Chrysler Jeep Ram Dodge team looks forward to serving you again next time!

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