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Roger Williams Chrysler Dodge Jeep Ram - Service Center
Weatherford, TX
696 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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697 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center
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March 09, 2025
I schedule an appointment to have my oil changed and driver side window looked at because it doesn’t go up smooth, it slows down mid way cycle. When is arrived at my appointment time I was told they co driver side window looked at because it doesn’t go up smooth, it slows down mid way cycle. When is arrived at my appointment time I was told they could change the oil but had nobody to look at the window. I took time off work for this appointment. When I asked when should I make another appointment for someone to look at the window, I was told in a month. Ridiculous and who is running this service department because it needs help if that’s how you treat you buying customers. More
by djblackmore
Verified CustomerEmployees Worked With
February 28, 2025
Friendly and helpful, made the necessary repair to my Jeep and kept me informed every step of the way. Will happily recommend them. Jeep and kept me informed every step of the way. Will happily recommend them. More
by cgris71
Employees Worked With
February 27, 2025
02/26/2025, I took my 2022 ram truck there because ,the front left turning signal wasn't working, they quoted the repair in $2980. I said no.they charged me $200 anyway, for the diagnostic they said,what front left turning signal wasn't working, they quoted the repair in $2980. I said no.they charged me $200 anyway, for the diagnostic they said,what diagnostic i told them what the issue was. Unbelievable. They lost a client forever today. More
by gferr66
Employees Worked With
No name
February 23, 2025
Every person I delt with at Roger Williams was very courteous. Even though it was a drive I would go to the dearlearship again. courteous. Even though it was a drive I would go to the dearlearship again. More
by kinghwy55
Employees Worked With
February 21, 2025
Kyle Smith is excellent service manager. He is very prompt and attention to details. Thank you. He is very prompt and attention to details. Thank you. More
by kui_nicholson
February 18, 2025
Always great service and quality work. I was very pleased with the attention to detail from the service advisor. I was very pleased with the attention to detail from the service advisor. More
by p.drolet
February 12, 2025
Quick and friendly service everytime! I appreciate their honesty and keeping me in the loop of what’s going on with my vehicle. I appreciate their honesty and keeping me in the loop of what’s going on with my vehicle. More
by ADRIANNE
Employees Worked With
February 11, 2025
Juan and his team in service were fantastic repairing my 2014 JK! Great communication and love the text updates! Super nice!! 2014 JK! Great communication and love the text updates! Super nice!! More
by matt.zavadsky
February 08, 2025
Leland is the best, always willing to help. Our Jeep was there to be detailed. However, when we received it, the detailing was poor at best. But Leland had no problem sending it back and making Our Jeep was there to be detailed. However, when we received it, the detailing was poor at best. But Leland had no problem sending it back and making it right. Mistakes happen, so it is not the mistake that matters but how it is handled. More
by cary.andersonfamily
Employees Worked With
Leland Gorrell
