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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
693 Reviews

693 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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January 24, 2024

Picked up my Jeep at 1:45 and was calling a tow truck to haul it to the next shop by 2:30 the same day. They said it was “all good” when I picked it up. It most definitely was not. Was informed that afterno More

by kimberlyd521
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
McKenzie
Feb 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Kimberly, I'm sorry to hear about your experience. It's concerning that you've had such issues immediately after picking up your Jeep from us. We want to look into this further and see how we can make things right for you. Please reach out at a time convenient for you so we can discuss the matter in more detail - Thank you, - Ray Wolfe - Service Manager - (817)596-0050

January 23, 2024

Outstanding experience, my appointment was on the screen when I arrived. I was met promptly by my service writer and was in and out as quick as possible. More

by BSIRKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
Jan 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that your experience at Roger Williams Chrysler Jeep Ram Dodge was efficient and pleasant. We aim for smooth service like this every time! Thanks for the positive feedback.

January 23, 2024

The guys at jackalope are amazing! ! They did me right in every way to help fix my issue with my jeep ! Thanks Sean !! More

by ode8959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi! We're so glad to know our team at Roger Williams Chrysler Jeep Ram Dodge was able to help you out with your Jeep issue. Sean and the rest of us appreciate your kind words! Safe travels on that fixed-up ride!

January 22, 2024

I booked an appointment for an oil change and had to wait 2.5 hours for my car to be serviced. I was under the impression that if you booked an appointment they would get you in and out quickly. Totally unde More

by BH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi BH! We appreciate your patience and understanding during the wait for your oil change. We're always striving to improve our service times, so we'll take this feedback on board. Thanks for continuing to choose Roger Williams Chrysler Jeep Ram Dodge!

January 21, 2024

They are always professional. I went for an oil change without an appointment and they still were able to get me in and out under a hour. Great service! More

by lennyloughner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Lenny, we're glad to know our team at Roger Williams Chrysler Jeep Ram Dodge was able to accommodate you for an oil change so efficiently. We appreciate your feedback and look forward to serving you again!

January 20, 2024

Everyone at this service center is extremely helpful and professional. My service experience was exceptional. More

by reginac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're so glad to know you had an exceptional service experience at Roger Williams Chrysler Jeep Ram Dodge! Our team always aims to provide top-notch assistance. Thanks for the positive feedback!

January 20, 2024

Great service, fast and informative. Very helpful and will continue to perform my routine services More

by michael.greene1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland, Josh Luke
Jan 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the five-star review and kind words about our service team at Roger Williams Chrysler Jeep Ram Dodge! We'll see you next time!

January 19, 2024

Great service . Service was completed in a timely manner.I highly recommend Rodger Williams for your service More

by texasjames49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi James! We appreciate your recommendation and are glad to know that you had a great experience with our service department at Roger Williams Chrysler Jeep Ram Dodge. Thanks for the review!

January 19, 2024

People I was in contact with were very friendly and helpful. I don't go anywhere else for service. More

by kimpaschal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Kim! We're delighted to know that our team at Roger Williams Chrysler Jeep Ram Dodge has consistently provided you with friendly and helpful service. We appreciate your loyalty and look forward to assisting you in the future!

January 19, 2024

I have purchased many vehicles from Roger Williams over the years. I keep coming back because the level of sales and service is consistently high. When I need service I can always rely on the job being don More

by KNBACKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know that you've had consistently positive experiences with us at Roger Williams Chrysler Jeep Ram Dodge. Your trust in our sales and service teams means a lot, and we look forward to continuing the tradition of excellence for many years ahead! - Roger Williams Chrysler Jeep Ram Dodge

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