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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
693 Reviews

693 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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January 18, 2024

Service was performed in a timely manner. Leland, the service advisor was courteous and friendly. More

by jameswpiggott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Jan 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

January 18, 2024

Nice people good work little slow but great work and friendly staff thanks for the great work More

by bryanktaylor69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Bryan! Thank you for the five-star review and kind words about our service team at Roger Williams Chrysler Jeep Ram Dodge! We'll see you next time!

January 18, 2024

Excellent service with ability to diagnose the needs quickly. The complexity of today’s car technology justifies the cost! More

by saucedoranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The mechanic who did the work, Josh Luke
Jan 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know that you found our service excellent and efficient at Roger Williams Chrysler Jeep Ram Dodge. We agree today's car technology can be complex but we strive to provide value for every dollar spent! Thanks for your review.

January 18, 2024

I was not pleased w/the service I received. I asked that the spare tire be rotated in w/the rest when they did the oil change but it was not done. Seat not put back where it was and the sticker More

by baugh.deborah96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Luke
Feb 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're sorry to read about your recent experience with us. It's important that we meet our customers' expectations and clearly, we fell short this time around. I understand how these oversights can be frustrating and for that, I apologize. We'd appreciate the opportunity to make things right if you're willing to give us another chance in the future - please feel free to reach out directly at any time! Thank you, Ray Wolfe - Service Manager - (817)596-0050

January 18, 2024

Took it back 7 times for same think. Even with warranty, I had to pay a deductible and rental car. It took over three weeks to get it done. Over a month one time to work on it. Only 7 t More

by swill219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Feb 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by these unfortunate circumstances. Your feedback is appreciated and will certainly be taken into consideration as we strive to continually improve the service we provide to our valued customers. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Ray Wolfe - Service Manager - (817) 596-0050

January 17, 2024

Service was completed in a timely manner and I was kept informed of any issues. More

by grahamcracker86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We appreciate your visiting us here at Roger Williams Chrysler Jeep Ram Dodge and hope to see you again in the future!

January 16, 2024

The people were very nice and helpful. . I appreciate their kindness. I will recommend them to my friends. More

by bobp752
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
January 16, 2024

Great job love pickup , he’s real spoiled now . Thank you for taking care of us the way you More

by jfaye65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
January 16, 2024

Rob was fantastic Very professional Answer all my questions Kept us updated Great service Thank you More

by davminham
Recommend Dealer
Yes
Employees Worked With
Rob
January 16, 2024

No better place to take my vehicles. I only buy from Roger Williams and will only get service from Roger Williams. More

by jeff@tarrantconstruction.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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