Napleton Downtown Chevrolet Buick GMC

The experience was great. The staff was friendly, the service was quick, and everything was explained clearly. Highly recommend! The staff was friendly, the service was quick, and everything was explained clearly. Highly recommend! More

I took my car in because it was making noises when I drove it I waited 4 hours for them to tell me what could be the issue after I had to remind them that I was there. Miraculously they said they could drove it I waited 4 hours for them to tell me what could be the issue after I had to remind them that I was there. Miraculously they said they could have it fixed before closing which was in 45 minutes to an hour but after driving out of the dealership the car was still making the same noise. After trying to reach out to my service representative multiple times I still have not heard back from him And that was two weeks ago. I really don't believe any service was done. More

I always have a pleasant experience with this dealership. They are always courteous and respectful. They communicate about the status of your vehicle at the beginning. It’s always clean and peaceful in the w They are always courteous and respectful. They communicate about the status of your vehicle at the beginning. It’s always clean and peaceful in the waiting area. But for me the biggest PERK is the convenience of weekend hours!!! 😁❤️ More

Did a great job on fixing my vehicle! Customer service was great. I’ll be sure to come back! Customer service was great. I’ll be sure to come back! More

Very nice team of people to deal with when buying a car or truck. Allen is a great salesman, honest, trustworthy, reliable. or truck. Allen is a great salesman, honest, trustworthy, reliable. More

I requested specific service and it was expedited expeditiously. The agent was courteous and explained the process. Thanks again... expeditiously. The agent was courteous and explained the process. Thanks again... More

Excellent professional service from Todd. He knew exactly what my vehicle required.This dealership has knowledgeable people. I was pleased with my experience there. He knew exactly what my vehicle required.This dealership has knowledgeable people. I was pleased with my experience there. More

Very efficient and well run. What more needs to be said. Will be back in 6 months but unlikely to answer more surveys. What more needs to be said. Will be back in 6 months but unlikely to answer more surveys. More

Bought a 2020 JEEP Wrangler that needed repairs they promised to fixed and DIDNT! Very disappointed! promised to fixed and DIDNT! Very disappointed! More

We had a transmission issue with our brand new Terrain (bought in WI) and were 300 miles from home. Todd, Jim, and Roman took care of us from the moment we arrived. Everyone was incredibly kind and help (bought in WI) and were 300 miles from home. Todd, Jim, and Roman took care of us from the moment we arrived. Everyone was incredibly kind and helpful, getting our situation diagnosed and into another vehicle (Thanks, Joe!) so we could continue on our journey. Throughout the repair process they kept us informed of the status of the vehicle. We cannot say enough about how wonderful the staff were, all of them, addressing our issue immediately upon arrival, and working with us to resume our trip. Highly recommend Napleton GMC!! More