Back

Rohrich Cadillac

Pittsburgh, PA

4.1
251 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

Directions

By Type

Showing 251 reviews

June 28, 2023

Jayson is professional and explained all information to me clearly so that I could understand it. More

by ejifill
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jayson Ray
Jun 30, 2023 -

Rohrich Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

June 23, 2023

The entire staff worked together as a team. Lorena was great and everyone pitched in and made this a win for all of us. Kevin hosted as needed but let her run with the ball. Great experince. More

by Jpowell3417
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lorena Christen, Kevin Marn
Jun 27, 2023 -

Rohrich Cadillac responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

May 10, 2023

Rohrich's Service Department always handles my car's issues in a professional manner and they get things done correctly the first time. I've been coming to Rohrich for years and have always appreciated More

by bjnmebroglie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Brown
May 12, 2023 -

Rohrich Cadillac responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ryan McGuinness rmcguinness@rohrich.com

April 05, 2023

I am always taken care by the whole staff at Rohrich Cadillac. The service department is second to none, they always make sure my needs are to my satisfaction. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Havrilla, Ryan Crane, Ryan McGuinness
Apr 07, 2023 -

Rohrich Cadillac responded

Paul, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Ryan McGuinness rmcguinness@rohrich.com

March 24, 2023

Lou and his staff were fantastic. I was very pleased with my experience and would highly recommend them to anyone buying a vehicle. More

by rgallo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier
Mar 28, 2023 -

Rohrich Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

March 16, 2023

Worth the one hour and 10 minute drive to Rohrich. Very friendly, timely and detailed. Jayson in service dept. was very knowledgeable and polite, as well as the parts dept. My father was a car dealer More

by carla
Recommend Dealer
Yes
Employees Worked With
Jayson, Ryan McGuinness
Mar 20, 2023 -

Rohrich Cadillac responded

Carla, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Ryan McGuinness rmcguinness@rohrich.com

November 16, 2022

Friendly, courteous and helpful staff. Very clean environment. Keenan, Kevin and Tiffany were so easy to work with. More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan, Kevin and Tiffany.
Nov 18, 2022 -

Rohrich Cadillac responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

September 28, 2022

Rohrich Cadillac treated us very good. Kelly answered all of our questions and made buying our Cadillac a pleasure. We would highly recommend them. More

by Donna Caruso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Krall
Sep 30, 2022 -

Rohrich Cadillac responded

Donna, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Marc Rosenstein, Sales Manager, mrosenstein@rohrich.com

July 23, 2022

I have always been treated with great respect and enjoy wonderful service. Chuck Lucci (both of them!) have always been on top of my needs and get in touch with me as needed. I wouldn’t go anywhere else! More

by Pastepanian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr, Amy Brown
Jul 26, 2022 -

Rohrich Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Ryan McGuinness rmcguinness@rohrich.com

July 19, 2022

The purchase of my Certified pre-owned was a pleasant experience. Financing was exceptional! Service is another story EXTERMLY DISSAPOINTING. Grease on the seat Grease on the floor mat. Multiple trips to More

by elmer5736
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tiffany in finance needs a raise!, Kevin Marn, Ryan McGuinness
Jul 20, 2022 -

Rohrich Cadillac responded

Thank you for your recent feedback about your experience. I am sorry to hear that it was not a great one all around for you this time. I would be more than willing to speak with you directly about the issues that you are having. Please call in to the store at 412-344-6000 and ask for Ryan in service and I will do everything that I can to rectify this for you. Moving forward we will as a team make every experience an awesome one for you at this store to uphold our stellar customer service reputation that the Rohrich organization is known for. Thank you again and look forward to hearing from you.

2
...