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Rohrich Cadillac

Pittsburgh, PA

4.2
251 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 251 reviews

January 09, 2012

What a wonderful saleperson Ken Goldberg is. An asset to the company. He by far has been our best sales experience in years. He explained everything and followed up with phone calls. I would not have anyo More

by rkosuda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Ken Goldberg
Jan 10, 2012 -

Rohrich Cadillac responded

Thank you so much for taking the time to let us know how we're doing. At Rohrich Cadillac, we strive to provide the best possible service from all aspects of the sale: before, during, and after. We are thrilled that Ken could exceed your expectations and appreciate you recognizing his stellar performance. Please be sure to follow us on Facebook and Twitter to stay updated with dealership news and to receive monthly online specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 07, 2012

My experience at Rohrich and with Chuck Lucci Jr is My experience at Rohrich and with Chuck Lucci Jr is always pleasant and very friendly . I am a repeat customer with Rohrich and with Chuck Jr. There More

by tim runco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr, Chuck Lucci Jr
Jan 09, 2012 -

Rohrich Cadillac responded

Mr. Runco, thank you so much for your outstanding review. We truly appreciate all of your kind recommendations for Rohrich Cadillac and Chuck Lucci Jr. It has been a pleasure working with you and we are eager to see you again in the future. Congratulations on your recent purchase, and please feel free to contact us if we can be of any further assistance. Also, find us on Facebook and Twitter for exclusive access to online specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 07, 2012

The first time I came to Rohich cadillac it was not a good experience. When Ken Goldburg and Donna Kirpsak found out how I felt they both went out of their way to show me that Rohich Cadillac could and w More

by Ray Kinser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldburg, Donna Kirpsak, Ken Goldberg
Jan 09, 2012 -

Rohrich Cadillac responded

Mr. Kinser, thank you very much for sharing this great experience with us. Customer satisfaction is a top priority among our team. We are thrilled that we could make matters right by you, and provide you with the top-notch service that we pride ourselves on. Ken and Donna will be pleased to know that you have spoken so highly of them, and we greatly appreciate you recognizing them and their commitment to customer care. Please be sure to let us know if we can be of any more assistance to you, and we invite you to find us on Facebook and Twitter for online savings and promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 07, 2012

Lou was great to work with. He took his time explaining all of the features of the car and all of the benefits that come along with purchasing a Cadillac at Rohrich. More

by Sunny.kitta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Jan 09, 2012 -

Rohrich Cadillac responded

Thank you for the helpful feedback. We always value the opinions of our customers, and it is excellent to hear that Lou could be so helpful to you during your car buying experience. We wish you all the best with your new vehicle and thank you again for choosing Rohrich Cadillac! Please find us on Facebook and Twitter for exclusive online savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 06, 2012

Recently I visited the showroom of a Ford Dealership in Charleroi, PA., where I had purchased 3 pick-up trucks in the last 10 years. Not only did I have problems with the truck service I had just received More

by dkreut4584
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Lou Cangelier
Jan 09, 2012 -

Rohrich Cadillac responded

Thank you so much for your extremely kind words and excellent review. Rohrich Cadillac strives to treat our customers with the utmost customer care, and we are glad that Lou could demonstrate this so successfully to you. It was a pleasure working with you and we hope to see you again in the future. Please feel free to contact us if you are in need of any additional services, and we invite you to 'like' and 'follow' us on Facebook and Twitter for additional online promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 05, 2012

At Rohrich, I have been dealing with Chuck Lucci, Jr for years. During this time, I have considered him to be a good friend who I can trust. He is an excellent salesman, who helps his customers any way he c More

by apdeamicis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr., Chuck Lucci Jr
Jan 06, 2012 -

Rohrich Cadillac responded

Mr. De Amicis, thank you so much for your kind words and outstanding review. We are thrilled to hear that you have continued to enjoy your experience with us over the years, and we are proud to have you as one of our loyal customers. Thank you for recognizing Chuck Lucci, Jr. I'm sure that he will be very flattered to know that you have spoken so highly of him. On behalf of everyone, thank you once again for your valued business, and we look forward to seeing you again. Also, please be sure to find us on Facebook and Twitter for additional specials and savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

January 03, 2012

Ken Goldberg was easy to work with and very accomodating. He worked with me on price and delivery of the vehicle so that I was able to get exactly what I needed. He also was very helpful with loan informat More

by Ter516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Ken Goldberg
Jan 04, 2012 -

Rohrich Cadillac responded

On behalf of everyone here at Rohrich Cadillac, we would like to thank you for taking the time to write this excellent review. It is very encouraging to hear that our customers feel appreciated and comfortable during their car buying process, and we are thrilled to hear that Ken could exceed your expectations. Please feel free to contact us if we can be of any additional service. Congratulations on your new Cadillac! Please be sure to visit us on Facebook and Twitter for online savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

December 31, 2011

Good experience in working with Kevin. Kevin quickly responded to my requests, did not put pressure on me to purchase. Provided a price that was competitve with the other dealers. More

by ephaney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marn, Kevin Marn
Jan 03, 2012 -

Rohrich Cadillac responded

Thank you very much for your kind review. We always appreciate when our customers leave us valuable feedback as it helps us grow as a company, so thank you for letting us know how we're doing. It is wonderful to hear that Kevin could deliver outstanding customer service without making you feel pressured; thank you very much for pointing that out. All the best with your recent purchase, and we hope to see you again soon. Be sure to 'like' and 'follow' us on Facebook and Twitter to become eligible for online savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

December 27, 2011

The experience was tremendously positive from start to finish. I was shown a number of cars and all of the options both from a payment and a vehicle standpoint were explained in depth. This is in sharp co More

by phil krause
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chuck lucci, jr. and Mark Rosenstein, Chuck Lucci Jr
Dec 28, 2011 -

Rohrich Cadillac responded

Mr. Krause, thank you very much for writing this review. It is wonderful that you had a comfortable, positive experience and can attest to our determination to make each customer feel 100% satisfied with their experience. Thank you again for choosing Rohrich Cadillac, and please feel free to contact us if you need any additional assistance. Please be sure to find us on Facebook and Twitter to stay updated with dealership news and to receive exclusive online savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

December 20, 2011

This is the second (or third) car that we have purchased where Kelly was our salesperson. She is always friendly, courteous, helpful, and gives us a good deal on our trade-in and our new car. She is knowl More

by tjmiles1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Kelly Krall
Dec 21, 2011 -

Rohrich Cadillac responded

Thank you so much for the feedback. We are all thrilled that Kelly could continually offer the kind of customer care we expect from our staff, and she is sure to be very flattered to know that you have spoken so highly of her. If you should need any additional automotive services in the future we would be delighted to help you once again. Don't forget to follow us on Facebook and Twitter for additional savings and specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

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