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Romain Cross Pointe Auto Park

Evansville, IN

4.7
155 Reviews

7600 E. Division Street

Evansville, IN

47715

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Showing 155 reviews

April 24, 2024

Bought a 2024 Subaru Ascent from Ben Knox and Enrique. Best experience buying from Romain! Romain Family knows how to treat customers! So many options at Romain both new and used and for any type of budge More

by hrsingleton04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Knox
April 20, 2024

We saw a Jeep online so we took a chance and drove over 300 miles to see it met Ira super guy very pleasant and professional. The whole experience was so smooth got the deal we wanted couldn't More

by John Carr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ira
March 31, 2024

I was shopping on line,the dealership was quick to respond the sales staff was courteous,and professional. A+in my book. More

by dgeedv8
Recommend Dealer
Yes
Employees Worked With
Chad Smith
March 20, 2024

Purchased a demo vehicle with less than 3000 miles. The low tire pressure warning came on around 15 miles on the way home from the dealership. All the tires were under inflated. One week later with har More

by Dan O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Smith
Mar 21, 2024 -

Romain Cross Pointe Auto Park responded

Dan, We are sorry to see this review. We understand your frustrations and are more than happy to inspect it again. Please feel free to come by and bring the vehicle back to us. We apologize for the inconvenience and hope to see you soon. Thank you.

March 18, 2024

I can't express enough how pleased I am with John and the whole team at Romain. From Chad, to Travis, and the other executives around the floor just chatting throughout the morning - everything about Romain More

by chris47601
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Edwards
February 17, 2024

They had already sold the vehicle I was interested in two weeks prior and never noticed it was still up on the website. More

by sshelton459
Recommend Dealer
No
Employees Worked With
Chad Smith
Feb 19, 2024 -

Romain Cross Pointe Auto Park responded

Steve, We regret seeing this review and apologize for the inconvenience you faced during your visit. There was a mix-up with the vehicle you were interested in before your appointment, as it was mistaken for another one of the same make, year, and model. Unfortunately, the Sales Consultant you interacted with did not have a particular vehicle linked to your inquiry. Please note that vehicles are displayed on our website until they are delivered and is why the vehicle was still being shown. Once again, we deeply apologize for any inconvenience caused and if there's any way we can further assist you, please feel free to contact us directly. Thank you.

January 30, 2024

Great interpersonal skills. Good communications, Fair trade in, Clean Business area, explained all facets of sale. More

by mlion10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Keller, Chad Smith
November 19, 2023

Purchase a Jeep from Romain and yes it has issues but service manager Joe did address them and all was fixed highly recommend this dealer see Jacob in sales he went above and beyond to make me happy its More

by iuhooisers27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe , Chad Smith
Nov 21, 2023 -

Romain Cross Pointe Auto Park responded

We are sorry to see this review. As previously discussed, we did our best to improve an unfortunate situation. We offered to service your vehicle and provided a loaner to further investigate the issue. As of yesterday, our Service Manager was able to take the time to ride with you to make sure that the situation was resolved. Please don't hesitate to contact us for further assistance. Again, we apologize for the inconvenience.

July 21, 2023

Have purchase 3 cars here since 2017. All have been purchase with Tyler Emmett and the purchase experiences has been great. Tyler is a professional salesperson, straightforward, honest an More

by Quick Draw
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Smith
Jul 21, 2023 -

Romain Cross Pointe Auto Park responded

Thank you for taking the time to leave us a review! We appreciate your business.

Jul 22, 2023 -

Quick Draw responded

My Pleasure!!!!

July 12, 2023

I have purchased four vehicles from Romain Subaru since 2018, I have had an excellent experience each time. Recently purchased two vehicles from the same salesman Malcom Cook which I highly recommend. Ever More

by Robert Allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malcom Cook
Jul 13, 2023 -

Romain Cross Pointe Auto Park responded

Thank you, Robert, for the great review! We appreciate your business.

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