Romain Cross Pointe Auto Park

These are the people who put the C in Customer service. I called about a vehicle and the representative went out of his way to make sure that I got pictures and find the car that I wanted.

I would highly recommend Romain Subaru and salesperson Tyler Emmett. Tyler made sure to listen to all of my questions and address anything that came up during my purchase process. He made the process as painless as he could. Everyone from his sales manager Ben to the people in the finance department were professional and friendly. I’d buy from them again when and if I’m in the market.

I have purchased 4 new Subaru vehicles from Romain since 2008. That should tell you I have been extremely please with their cars and service! I just recently purchased a 2021 Ascent with great help from Tyler Emmett. I could not asked for a better sales rep.

— We love our Subaru and will, and would highly recommend Tyler our sales Rep, and Romain Cross Pointe. We expected we would get a bunch of BS, and Pressure, but were very happy Tyler our Sales Advisor was Professional, and for us that’s why Tyler and Romain got the sale! Thanks to the Romain Team for being professional, and please keep up the good work! Norm Miller

At this point we have not had any problems. Always had good service from polite people. Reasonable not too hard to deal with, gives a little.

We bought our Forester thanksgiving weekend. We were able to drive exactly what we were looking for off the lot that day. Our sales representative, Tyler, was knowledgeable and attentive and able to answer all our questions.

Romain Cross Pointe Auto Park has been wonderful to work with since we moved to the area. We had a 2014 Forrester that we had purchased in WV. The service was exceptional at Romain. We traded for a 2018 Forrester at Romain with Tyler Emmett and bought a 2021 Ascent from Tyler the end of 2020. We are always treated with respect at Romain.

I bought a Subaru Forester from Tyler Emmett at Romain Cross Pointe Auto Park. Tyler is a wonderful salesperson to work with. He is professional, polite & very easy going and worked with me to fully understand how to operate my vehicle. I highly recommend him as the person to work with if you are looking for a Subaru.

This is our second Subaru. We loved our Outback but had decided to upgrade to the Ascent. Our salesperson is such a nice conscientious young man. We met Tyler one day when we had the Outback in for service and If I'm not mistaken the Ascent was just coming out. He came up to us and introduced himself and I began to ask him about the Ascent. Tyler told us that Romain was going to have one in for test drives and he signed us up to be the very first customers to drive one. I loved it from that very day forward and I believe we owe Tyler and his salesmanship for helping us to be come sold on another Outback.We told him that day if we were ever in the mood to buy a new care we would give him first dibs and he sold us on our purchase along with the great service we have received for our Subarus.

This is the 2nd Subaru we have purchased from the dealership and we wouldn't consider going anywhere else. Everyone at dealership from salesmen to service department are very professional and courteous.