Just about to buy my 6th car from Jeff Wall at RomanoMercedes. He's a good guy, straight up and he's looked after me over the years. He goes out of his way to deal with my questions/queries, gives me way more time than he should, and thats why I keep going back.
Mark Bono the General Manager, he has always given me a great deal, he's rewarded my loyalty by being transparent with the numbers, getting me the right car, given me great purchasing advice, and will not be beaten for my business.
John Bruno the Service Manager is the best, no messing around, no up-selling, no 'extra' bits need fixing - great guy.
My next Mercedes will be my 8th (6th from Romano, 2 in the UK), I will be staying with Romano.