
Romeo Chevrolet Buick GMC
Lake Katrine, NY
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Service was fast and Miquel was courteous. Always a pleasure doing business at Romeo Chevy. Would recommend this dealership to all my friends and family. was fast and Miquel was courteous. Always a pleasure doing business at Romeo Chevy. Would recommend this dealership to all my friends and family. More
Very patient and diligent Peter and Steve were very accommodating. Answered any and all questions. They worked with us to get the best deal we could. They were very patient wit Peter and Steve were very accommodating. Answered any and all questions. They worked with us to get the best deal we could. They were very patient with us. More
Friendly and Kind Went in to shop do you to engine light being on , my service advisor worked closely with me to find a solution and explained everything in great de Went in to shop do you to engine light being on , my service advisor worked closely with me to find a solution and explained everything in great detail. Even if I didn’t understand something he did not tire of explaining to me. More
Good crew. Nice facility. At first, I was bounced around a little but someone was always concerned. Worked through the car process at my pace. Happy with "checkout" process wit At first, I was bounced around a little but someone was always concerned. Worked through the car process at my pace. Happy with "checkout" process with Jeff, although a little quick - granted, it was a Saturday night, after hours (a few stayed until I was able to drive new vehicle away 40 minutes after closing) and it was the night of their dealership holiday party. Appreciate their staying late for me. I'm hoping the positive experience continues as I need service. More
fast and polite prompt and courteous service, totally satisfied with repair work and with service, everything was explained in detail that I could understand. Thank y prompt and courteous service, totally satisfied with repair work and with service, everything was explained in detail that I could understand. Thank you for this More
Service Center They called me to schedule my appointment and accommodated my request.. I arrived 10 minutes early and they let me in and showed me to the waiting They called me to schedule my appointment and accommodated my request.. I arrived 10 minutes early and they let me in and showed me to the waiting lounge. It was well stocked with refreshments and a TV or magazines to keep you occupied. Work was done in a timely matter and I was completely satisfied with service and employees. More
on time and done right the first time the Romeo team initiated the call .. made the appointment, followed up and delivered the service in a timely and professional manner. vehicle seats an the Romeo team initiated the call .. made the appointment, followed up and delivered the service in a timely and professional manner. vehicle seats and floor mats were covered to keep them clean More
Excellent service! This is our fourth car purchased and/or leased from ROMEO and every experience was great! Our experience with the Service Department is equally good. This is our fourth car purchased and/or leased from ROMEO and every experience was great! Our experience with the Service Department is equally good. We will remain loyal customers. More
Great Staff and facility The staff was very professional and friendly to work with, not pushy and did not have an attitude. Everyone I dealt with was very thorough in answerin The staff was very professional and friendly to work with, not pushy and did not have an attitude. Everyone I dealt with was very thorough in answering and explaining any questions or concerns I had. It was refreshing to deal with a team of qualified and professional staff, especially on the sales side due to past experiences with different dealerships. After the experience I would definitely deal with this dealership and it’s team in the near future! More
Great Service Experience! Friendly knowledgeable staff. Comfortable waiting area. Prompt service. Problems uncovered during service where the wrong lock nut tool came with the Friendly knowledgeable staff. Comfortable waiting area. Prompt service. Problems uncovered during service where the wrong lock nut tool came with the vehicle were promptly addressed and remedied. More