Romeo Chevrolet Buick GMC

Gmc truck i purchased burn oil, romeo says its acceptable I purchased a certified gmc sierra crew cab from romeo. Before its first oil change the oil light came on. I added a quart of oil. Roughly 1500 miles I purchased a certified gmc sierra crew cab from romeo. Before its first oil change the oil light came on. I added a quart of oil. Roughly 1500 miles later the light came back on. I brought it back to romeo and they started a oil consumption test. I found it weird they didnt mark the oil cap so that oil couldnt be added or removed without them knowing. But i went on with the test bringing it back several times, every time it was low on oil. Finally the guy over seeing the test said its acceptable for this engine to burn oil. I was dumb founded. Since then, the dealership called and asked how i was doing with the truck. I explained the situation and he said to come back in and acted like they would make it right. I got there and they were prepared to try and sell me another vehicle and basically said i would have to take a big loss on my trade in ( the vehicle they sold me that was faulty). I told them i couldnt afford that and all i wanted was my truck fixed. They sent me back to service, where they started a oil consumption test, i was back to square one again and this time it was down more then a quart of oil, again no marks were made on the oil cap which would prevent somebody from tampering with the oil consumption test, which leads me to believe i was getting the run around. I havent been back since. I live 45 min away and have added almost a quart of oil to my truck every 1500 miles. I cant believe the service that i have received there. My friend recommended me to purchase a vehicle from them since he was familiar with the owner, so i thought i may have had a better experience then this More

Outstanding car buying experience Romeo Chevrolet provided my family with outstanding car buying experience. We came very late in the day, after 7 pm, and were treated by the Sales per Romeo Chevrolet provided my family with outstanding car buying experience. We came very late in the day, after 7 pm, and were treated by the Sales person Samantha Salat and staff as if it was 9 am in the morning and they had all the time in the world to serve us. Samantha and a New Car Sales manager Michael Critchley went tediously through option after option until the right car was found for me. Everyone stayed late to accommodate our needs. There was no pushing or cajoling into anything we did not want. The number we were given as a monthly payment was the exact number I signed for on the dotted line. Business manager Jeff Reopell put up with my exhausted cranky preschooler, and explained final paperwork painstakingly thorough. The dealership did all the leg work behind the scenes before my final appointment when I had to come in and pick up my new Buick Encore. Big thank you for all Romeo Chevrolet staff. Special thanks to Patrick Duke, who set up and explained all the gadgets. You must contact Samantha Salat for the great buying experience. More

Great customer service I was welcomed with open arms no appointments made they had great customer service the sales person Amy H. Was wonderful I would recommend her to any I was welcomed with open arms no appointments made they had great customer service the sales person Amy H. Was wonderful I would recommend her to anyone she showed patience understanding Amy was upfront and honest she actually works for the customer great to have her sell me the car I bought More

Top Notch When you walk through the door, you feel like you are the only customer in the place. My salesman, Matt Lopez, is attentive, knowledgable, friendly a When you walk through the door, you feel like you are the only customer in the place. My salesman, Matt Lopez, is attentive, knowledgable, friendly and a team player. Last week we purchased our 4th vehicle from Romeo in the last 3years. The experience is always the same! I made a 5:30 pm appr with Matt and drove my new Acadia off the lot in less than 24 hours! Mind you, that may not always be possible, but they do their very best! More

Jon Carpino helped find me the right Buick lease. He was excellent and the manager as well. Jon's expertise is having thorough knowledge of the cars. I though helped find me the right Buick lease. He was excellent and the manager as well. Jon's expertise is having thorough knowledge of the cars. I thought his demeanor was very professional and friendly. He knew every detail of the car and took the time to teach me each aspect. From the bginning, I was searching for the right place to lease from. The manager here was the most honest to deal with from the start. We did shop around and came right back to Romeo because of their honesty and time they provided with us. They never pushed and just provided the right information and pricing to make the deal. I am not the easiest to work with either because I was looking for the perfect lease option for me and usually distrust dealers. This dealership is trustworthy and very thorough. Highly recommended. Thank you! More

Friendly & Honest Dealership Went to Romeo to look at a used truck-Didn't like it. Salesperson Billy Brown took time to find us a new truck with all the options we wanted and Jeff Went to Romeo to look at a used truck-Didn't like it. Salesperson Billy Brown took time to find us a new truck with all the options we wanted and Jeff got us a payment we could work with. Also they gave us a good price on trade Excellent work Billy-The Sarubbi's More

Smooth and efficient My buddy bought a car here, and when i went to pick it up with him there was a vehicle on the lot that i was very intrestes in. Due to how helpful and My buddy bought a car here, and when i went to pick it up with him there was a vehicle on the lot that i was very intrestes in. Due to how helpful and non pressuring the sales man my friend used was i went to him to ask questions on the vehicle....everything went perfect and i came back the next day to pick it up! More

Satisfied with my experience At first was little rocky start but dealing with the right guy in the sales office he took care me got me into the car I wanted, he went above and be At first was little rocky start but dealing with the right guy in the sales office he took care me got me into the car I wanted, he went above and beyond to meet my needs first time I've been truly happy with a salesman, I would recommend Joe Daprile at romeo chevy to everyone, great guy no Gimicks no lies he's a straight shooter and he isn't pushy. Overall great experience, would buy from him again, no doubt about it. More

Great dealership I highly recommend this place to buy a vehicle. Excellent customer service. I was able to purchase my first vehicle here and I am so happy with it !!! I highly recommend this place to buy a vehicle. Excellent customer service. I was able to purchase my first vehicle here and I am so happy with it !!! Laura Coager worked with me to get my car. She is an excellent saleswoman !! :) 10/10 would recommend!! More

Bought my first Corvette from this great store! I drove nearly 500 miles from Michigan to buy a car from Romeo Chevrolet. I hadn't been able to locate a low mile, superior condition pre-owned Z06 an I drove nearly 500 miles from Michigan to buy a car from Romeo Chevrolet. I hadn't been able to locate a low mile, superior condition pre-owned Z06 anywhere until I found it online at Romeo. I was then very concerned about coming such a long distance and basing the car's condition on a stranger's word. But Mike, Jonathan, and Pat completely over-delivered. The car was even nicer than their brutally honest description and they bent over backwards to accommodate all my needs in order to make the deal go as smoothly as possible. Major props to these guys and their fantastic business acumen. I highly recommend doing business with them. More