Romeo Chevrolet Buick GMC
Lake Katrine, NY
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Excellent I visited this dealership for the first time and will not go to another dealership after my experience with them. The salesman was very helpful and kn I visited this dealership for the first time and will not go to another dealership after my experience with them. The salesman was very helpful and knowledgable about they're vehicles. They worked with me and a fashion that was professional and courteous. There was no haggling and typical salesman nonsense. They were forward and direct and willing to work with you to create the best possible deal. I will be recommending this dealership to all my family and friends. They were a pleasure to deal with. More
Purchase of 2017 GMC Terrain My in-laws bought a car 3 years ago and I loved the service that was given to them. I came back because the first impression was everything and you gu My in-laws bought a car 3 years ago and I loved the service that was given to them. I came back because the first impression was everything and you guys won me over with that. This time I came in to purchase a car for myself and Billy Merritt was awesome with his customer service skills. He made me and my mother comfortable, he looked at my needs and wants and what was necessary for me in the purchase of my new car. My mother says thank you to Steven Vitiello (that hot chocolate was everything she said!!) I will recommend him to my friends and family first and for most because the respect and politeness that was given. Also because from the first experience that I saw that was given to my in-laws. I myself work in retail and I know first hand that it is not easy to please people but you guys did a phenomenal job!! Keep on the good work, you guys ROCK ON!! More
Purchase of Buick LaCrosse It was a pleasure meeting and working with Pat Duke. I will definitely recommend him to our friends and family. He did not let me leave until he share It was a pleasure meeting and working with Pat Duke. I will definitely recommend him to our friends and family. He did not let me leave until he shared all of his knowledge on the Buick LaCrosse. He will be our first phone call on the next purchase. More
New 2017 Chevy 1500 My experience at Romeo Chevrolet was very good I didn't know exactly what I wanted but Pat Duke and sales manager made it easy by showing me many diff My experience at Romeo Chevrolet was very good I didn't know exactly what I wanted but Pat Duke and sales manager made it easy by showing me many different trucks till I found one I liked .....financing department was very good experience also Pat Duke is an excellent sales person and is very knowledgeable about the trucks in the technical stuff ..i'm sorry I can't remember everyone's name there was a big team that worked with me and they were all very friendly and courteous More
Purchase of new vehicle Amy Haubrich very professional and knowledgeable about the Buick Envision. She treated us with great respect and listened to our thoughts and concerns Amy Haubrich very professional and knowledgeable about the Buick Envision. She treated us with great respect and listened to our thoughts and concerns. She helped us to make a good decision. We enjoyed the experience. More
leased a 2017 Buick Encore Jon Carpino was excellent, explained all of my options for the car and made the experience of getting a new car nice & easy. He's professional, courte Jon Carpino was excellent, explained all of my options for the car and made the experience of getting a new car nice & easy. He's professional, courteous, and patient. He showed me how to operate all of the features, before I drove away. Steve in finance is extremely knowledgeable, and had all of the paperwork waiting for me, so I could sign and drive my new car. I love the car! More
Lease to buy easy as pie! I was assisted with lender financing by Billy Brown and his sales manager. They were able to obtain a very low rate that I am very pleased with. They I was assisted with lender financing by Billy Brown and his sales manager. They were able to obtain a very low rate that I am very pleased with. They were able to cut through the red tape that I was not able to with various lenders! They even brought the loan papers to my home (in a snow storm!) so that my husband and I could sign them at our convenience and not have to make another trip to the dealership. It was greatly appreciated! More
Everything was fine Billy Merritt really took care of me when I purchased my 2017 Denali last week. Went thorugh everything and made the whole process which is usually an Billy Merritt really took care of me when I purchased my 2017 Denali last week. Went thorugh everything and made the whole process which is usually an agonizing evernt go very smotth. More
Love our 2017 GMC Terrain.... "Thank you Billy Merritt!" It was a pleasure to do business at Romeo, and the entire staff were great. Special appreciation to our salesman, Billy Merritt, for his professional It was a pleasure to do business at Romeo, and the entire staff were great. Special appreciation to our salesman, Billy Merritt, for his professional and personal care during our search for a new SUV. He was outstanding at determining our needs, and finding the perfect vehicle for us. He was remarkable in working to help us meet our deal, both on our trade-in, as well as the price point for our new SUV. He spent lots of time to help, without rushing us, and was great in following up by phone. Great job!! Thanks to Billy, and to owner Joe Romeo and his entire staff for their hospitality, and great customer attention! Bob E More
Bought my new truck at romeo Jon and everyone at romeo were amazing! They bent over backwards and did whatever it took to get me into my gorgeous certified chevy 2500hd!! Jon and everyone at romeo were amazing! They bent over backwards and did whatever it took to get me into my gorgeous certified chevy 2500hd!! More




