Romeo Chevrolet Buick GMC
Lake Katrine, NY
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I went to Romeo because my old car had died and I needed a vehicle as soon as possible. As I walked around the lot Mike met me and started to show me all that they had. They were the only dealership that I a vehicle as soon as possible. As I walked around the lot Mike met me and started to show me all that they had. They were the only dealership that I had been to with low mileage used cars and trucks that were in very good shape. I was able to test drive all the trucks that I wanted to until I finally settled on a 2006 GMC Canyon. Mike helped me get a GREAT trade in value for my car and a very reasonable price for my new truck. They knew that I needed the truck right away so they filed all the paperwork and I was able to drive the tuck off the lot that night. Both Mike Palladino and Chris Ransford did a lot to help me get the right truck for the right price. I would highly recommend this dealership and both of these salesmen. More
I have bought four cars in the past six years. 3 from colonial subaru and my most recent from romeo chevrolet. The thing i most remember about jeff our salesman is his confidence. He was sure he could se colonial subaru and my most recent from romeo chevrolet. The thing i most remember about jeff our salesman is his confidence. He was sure he could sell us a car in our price range that we wanted and would be hapy with. and by the end of the morning he did just that. we drove home in a 2008 jeep patriot at the price we were looking for. Jeff did a good job of getting us what we wanted without coming off as a "pushy" salesman. Geoff from finance was also great to work with. More
Mike was a pleasure to work with. He took care of every detail so the surprise Acadia for my wife was a hit! The service at Romeo was been stellar as well. Stop by and see Mike and but your next vehicle fr detail so the surprise Acadia for my wife was a hit! The service at Romeo was been stellar as well. Stop by and see Mike and but your next vehicle from Mike and Romeo with total confidence More
I got my first used car from this dealership. I went to prestige hyundai of kingston before this and had a horrible experience. My salesman Martin Dunkley was very friendly, polite and had my best interest prestige hyundai of kingston before this and had a horrible experience. My salesman Martin Dunkley was very friendly, polite and had my best interest at heart. I had an issue with the cd player after I bought it and they were more than willing to fix it at no cost to myself. Great experience, Wonderful salespeople. More
We have gotten 2 vehicles in recent months, one new, one used, and this salesman is very good to work with, good follow up, very professional, friendly, knowledgeable,gives good information - not pushy. O used, and this salesman is very good to work with, good follow up, very professional, friendly, knowledgeable,gives good information - not pushy. Overall, all the people we dealt with there in the various departments were very helpful. A very nice experience overall. More
Mike was extremely helpful, he got me the vehicle I wanted for a great price! The purchase of my vehicle was amazingly fast compared to my prior experiences. Mike was able to get the bank approval very wanted for a great price! The purchase of my vehicle was amazingly fast compared to my prior experiences. Mike was able to get the bank approval very fast and get the vehicle delivered to me even faster! With a baby on the way and a need for a larger vehicle, Mike did a great job at being timely, while getting me the best deal possible. I would definitely recommend Romeo to a friend and especially salesman Mike Palladino! More
This dealership was wonderful. Bob was so helpful . they couldn't have done any better would recommend in a heartbeat. Will definitely be back. Bob was so informative. Very grateful for all the help.. couldn't have done any better would recommend in a heartbeat. Will definitely be back. Bob was so informative. Very grateful for all the help.. More
Professionalism which includes, knowledge, attitude, attire and patience is extremely important to us. We found Mike Palladino highly knowledgable and very pleasant and which is quite rare today, he an attire and patience is extremely important to us. We found Mike Palladino highly knowledgable and very pleasant and which is quite rare today, he answers any and all questions and he returns all telephone calls. He, and Jeff finance, fulfilled our expectations to the fullest degree. Thank you John Sharkey More
My experience with this dealership started late Thursday evening, but we got the ball rolling, settled on a price and proceeded with the purchase. We asked for a car fax report and one was given to us with evening, but we got the ball rolling, settled on a price and proceeded with the purchase. We asked for a car fax report and one was given to us without any delay, however, there was an accident reported on the 2006, $21,000, chevy avalanche we were trying to buy. All the report said was that a collision was reported, with a state agency, in a different county and a case # was assigned to it. I asked for them to look further into this, and we set an appointment up to pick the car up on saturday morning, pending the results of the accident report. Then, Saturday came and Phil (the used car manager) stepped into the picture, when asked about the accident on the car fax, Phil's response was,"I have been doing this for 20 years and have never had to call a municipality about an accident on a car fax report", then I asked for a copy of the repair order (so I could see what the dealership had fixed) Phil came back with a hand written list of things that were "fixed", he said he couldn't print the order out for some reason, but the work was done to the car. I then decided not to pick the car up that day, I told them i would be back on Monday to take the car to my mechanic to have it looked at for body repair. Monday morning i show up to take the car and it is in the shop...having the work that was supposedly done on it before saturday done on it. When I questioned why the car was in there, Phil told me they were balancing the tires...so I questioned if he is balancing the tires why are all the tires laying on the ground, the hood is up, and the tech is working on the back door that was supposed to be fixed on saturday when I came to pick up the car. I said it looks alot to me like he is doing all the work that you told me was done already. It then was clear me that this was not the dealership for me, I did not pick up the truck, and will not return to that dealership for anything...ever. I will, however, explain to anyone that asks my about my experience there why they should not deal with romeo chevy. All in all a huge disappointment and a very unprofessional dealership that is clearly your stereotypical used car dealer. More




