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Romeo Chevrolet Buick GMC

Lake Katrine, NY

4.0
778 Reviews

1665 Ulster Avenue

Lake Katrine, NY

12449

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778 Reviews of Romeo Chevrolet Buick GMC

July 18, 2023

Purchased my second pickup from romeo and salesman pat duke took care of everything. He goes above and beyond to make sure all is smooth from sale to pick up day. Thank you More

by crafty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
pat duke
Jul 20, 2023 -

Romeo Chevrolet Buick GMC responded

Hello, It is great to hear that your automotive experience at Romeo Chevrolet Buick GMC, LLC was completed smoothly! We're so glad that Pat was able to take care of everything and go above and beyond for you! We want all of our customers to have a stress-free experience with us! We sincerely value your business and look forward to your next visit!

July 12, 2023

I had been looking for a truck for a while and with a little difficulty getting one built by the deadline I needed it by. The person I was dealing with got promoted! I was then transferred to Ashley Sadl More

by Kylebriggs99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Sadler
Jul 14, 2023 -

Romeo Chevrolet Buick GMC responded

Hi Kyle, We are thrilled to hear that Ashley was able to get you into your new custom 2023 Chevrolet 2500 so quickly! It is so good to hear that she provided you with amazing service during your experience. We will be sure to pass along your kind words to her! Thank you for choosing Romeo Chevrolet Buick GMC, LLC and we hope to see you again soon!

July 11, 2023

Our salesperson, Ashley Sadler, helped us get into a 2022 Chevy Traverse. All I can say is, Ashley, you ROCK!!! Very friendly and knowledgeable, Ashley definately knows her job. This is the second time we de More

by ElaineGilli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Sadler
Jul 13, 2023 -

Romeo Chevrolet Buick GMC responded

Hello Elaine, we couldn’t be happier that Ashley provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you again for choosing Romeo Chevrolet Buick GMC, LLC and we hope to see you again.

July 08, 2023

The sales staff in this dealership are dishonest and misleading the sales manager is a crook lowballing everyone that walks thru the door on their trades when everyone other dealers are offering more an More

by Shadetech134
Purchase Time
Recommend Dealer
No
Employees Worked With
Pat
Jul 11, 2023 -

Romeo Chevrolet Buick GMC responded

We understand this is regard to Paul's purchase and we apologize that you feel that way. Prior to us seeing this review, the sales manager reached out to Paul and the issue has been addressed and resolved.

Jul 11, 2023 -

Shadetech134 responded

This is not in reguards to Paul’s purchase it’s in fact about a truck I actually left a deposit on you can check with pat. You even sent me a refund check after I purchased a Wagoneer from Sawyer

Jul 12, 2023 -

Romeo Chevrolet Buick GMC responded

This is not in reguards to Paul’s purchase it’s in fact about a truck I actually left a deposit on you can check with pat. You even sent me a refund check after I purchased a Wagoneer from Sawyer

May 26, 2023

Another amazing experience with Ashley Sadler and Jon Carpino at Romeo Chevrolet. They are the best team to work with if your looking for a vehicle. My family has bought many vehicles from those two and More

by Bobbie-Jo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Sadler, Jon Carpino
Jun 05, 2023 -

Romeo Chevrolet Buick GMC responded

Hello Bobbie-Jo, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

April 02, 2023

I have purchased 4 very expensive vehicles from romeo the latest is a 2022 gmc 2500 denali its 13 months old and has been in their shop so many times I have lost count recently it spent 5 days in their care More

by R. Oak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janice
Apr 05, 2023 -

Romeo Chevrolet Buick GMC responded

Thank you for your feedback, we would like to address this concern. Please contact Patty VanDyke at 845-338-4000 Ext. 411.

Apr 18, 2023 -

R. Oak responded

So on 4/5/23 i received a request from patty vandyke to contact her so she could "address this concern" So i did and i talked to her about my extensive troubles i have had with my 2022 gmc denali since the day i bought it she said she would "dig into this" its been about 2 weeks and i haven't heard anything back from her and i dont expect to BUYER BE WARE AFTER THE PAPERS ARE SIGNED NO ONE IN THIS ORGANIZATION GIVES A S@#T ABOUT THE COSTUMER R. Oak

March 03, 2023

Excellent dealership to work with! They were very busy but still managed to give each and every customer the attention they deserve. They were able to work with me on timing and prov More

by danacobb77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Chadwell
Mar 07, 2023 -

Romeo Chevrolet Buick GMC responded

Hi, we are so happy to read such a great review about Romeo Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2023

I purchased a 2019 Buick with moderate mileage this past spring. I went in to buy a new car but was told there were none available. I needed a car quick so I went for a used one. Every car on the lot I show More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel l and previously owned vehicle manager and several others in service who don’t followup
Feb 10, 2023 -

Romeo Chevrolet Buick GMC responded

Thank you for your feedback, we would like to address this concern. Please contact Patty VanDyke at 845-338-4000 Ext. 411.

January 03, 2023

I purchased a beautiful 2014 Cadillac in 2018 and an premium warranty. I’ve had a few minor problems over the years but they were always taken care of promptly and courteously. A special thank you to Mi More

by Pearl2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janice Sawyer, Miquel Larocque
Jan 03, 2023 -

Romeo Chevrolet Buick GMC responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

December 14, 2022

Iam still having nothing but problems with the leaks inside my vehicle they charged me a lot of money to replace one of the moon roof glass and it’s still leaks I will not be bringing the car back to th More

by Hector111310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Winnie
Dec 19, 2022 -

Romeo Chevrolet Buick GMC responded

Thank you for your feedback, we would like to address this concern. Please contact Patty VanDyke at 845-338-4000 Ext. 411.

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