Romeo Ford of Saratoga

Exceptional dealership. Exceptional salesman that worked with m throughout the entire experience of ordering the vehicle to be built, the process and the delivery of the ve Exceptional salesman that worked with m throughout the entire experience of ordering the vehicle to be built, the process and the delivery of the vehicle. More

When service ceases to be good it ceases to be service. 9am Appointment on Tuesday, never heard from them until I texted them( their preferred method????) on Wednesday at 12pm. Asked for more informatio 9am Appointment on Tuesday, never heard from them until I texted them( their preferred method????) on Wednesday at 12pm. Asked for more information on the repairs.... no reply. Called and asked the advisor to call me.... no reply. Escalated to the GM who is a glorified used car manager. And after speaking with the GM, Alvin Porter, I quickly realized that he is in WAY over his head. No reply needed.... he said enough for you all ! Instead of giving them another red cent I paid for my diagnosis and had my vehicle towed out of there. Best decision I ever made. I would rather spend my money with people I can trust and value me as a customer. More

Dropped off vehicle at 8:30 am, scheduled appointment. Was told appointment time meant nothing and they would text me by 4:30 that afternoon with a diagnosis. They texted at 4pm and said the tech needed t Was told appointment time meant nothing and they would text me by 4:30 that afternoon with a diagnosis. They texted at 4pm and said the tech needed to keep the vehicle overnight because he could not duplicate the problem. I told them what the problem most likely was when I dropped off the vehicle. Did not get the car back until after 5pm on the second day and they had driven my car 50 miles. DO NOT purchase or service your vehicle here. More

Romeo had a 2025 F350 listed on their web site for $5,2874.- . Went to lot to check it out. The truck was equiped with a V plow that can be bought for $9,500.- or less. Plow package was not included i $5,2874.- . Went to lot to check it out. The truck was equiped with a V plow that can be bought for $9,500.- or less. Plow package was not included in ther web page listing. Nice truck and began negoiating for purchase. I had a Ford F350 to trade in. They initially appraised my trade at $11K and went to $13K when I turned them down. Their final offer was $17K. Almost a reasonable offer. The problem was that their purchase agreement calculation did not start at the online price, it started at the MSRP of $60,090.- with the plow priced at $11K. My total after trade was $54,090.- Very deceptive marketing, offering one price and slamming the buyer with a much higher price. Needless to say I will never return to thisw dealership. More

I just took delivery of my 5th Subaru and my second from Saratoga Subaru/Mackey. It was a very smooth and comfortable process, from ordering the car to taking delivery, thanks to Nick. If/when I need anot Saratoga Subaru/Mackey. It was a very smooth and comfortable process, from ordering the car to taking delivery, thanks to Nick. If/when I need another Ford or Subaru, I will certainly start with the Mackey Group. More

The transaction went smoothly , the staff was well prepared . This was our first purchase from Mackey and will do it again . prepared . This was our first purchase from Mackey and will do it again . More

This is our 3rd Ford from Mackey Autogroup, and the buying experience has been easy and enjoyable each time. We will certainly be back for our next vehicle as well. buying experience has been easy and enjoyable each time. We will certainly be back for our next vehicle as well. More

Fantastic experience at Saratoga Ford purchasing new truck for business - Tony, Jeff and Chris all extremely professional, easy to deal with, no pressure tactics truck for business - Tony, Jeff and Chris all extremely professional, easy to deal with, no pressure tactics More