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Romeo Volkswagen of Kingston

Kingston, NY

4.5
319 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 319 reviews

April 19, 2023

awful experience. Had the car in at 8am. Wasn't "finished" until 5pm. only 1 of my 4 issues were actually fixed. this was the 3rd time my passenger seatbelt was looked More

by jcregan1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marquis Brunson, Chris Vitellaro, Anthony Pappalardi
Apr 21, 2023 -

Romeo Volkswagen of Kingston responded

We are sorry to hear that you felt you waited too long. We certainly did not want you waiting any longer than necessary. If you feel that you would like to re-address some of the concerns with your vehicle, please reach out to Marquis, our Service Manager.

January 30, 2023

We are up to three cars sold to us by Johnny Casale and counting! Johnny has been great to work with each time. He's knowledgeable and makes the process as easy as possible with lots of laughs along the More

by Sternjs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jan 31, 2023 -

Romeo Volkswagen of Kingston responded

Thank you so much for your praise and kind comments about Johnny! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

January 16, 2023

This is the third VW that I have purchased from Jim Parkhurst. Jim is extremely professional, knowledgeable, and personable. He goes out of his way to take the time to answer our questions from the mom More

by EJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Parkhurst
Jan 17, 2023 -

Romeo Volkswagen of Kingston responded

Hi EJ, Thanks for your praise and kind comments about Jim! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 22, 2022

Johnny Casale is an incredible person. ..funny and knowledge and an all around good guy and great salesman. Romeo VW is lucky to have him! When I'm ready to but my next Volkswagen, I'll be More

by blanche conley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Dec 22, 2022 -

Romeo Volkswagen of Kingston responded

Thank you so much for your praise and kind comments about Johnny! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

December 21, 2022

I just purchased a used car from Romeo Volkswagen, and Tammy and Valarie never had me second guess! Their thoughtful insight and knowledge about the entire process was amazing. Tammy was such a great lead More

by Hannah Barlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie, Tammy Phillips
Dec 22, 2022 -

Romeo Volkswagen of Kingston responded

Hi Hannah, Hi Hannah, Thanks for your praise and kind comments about Tammy and Valarie! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 12, 2022

Johnny Casale is a great car salesperson I have ever bought a car from. He is funny. He makes the process so easy and stress free! I would recommend him to anyone who's looking to purchase a car from R More

by auntcoocoo11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Casale, George Moylan III
Dec 14, 2022 -

Romeo Volkswagen of Kingston responded

Hi, thanks for your praise and kind comments about Johnny! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 09, 2022

Johnny Casale is the best car salesperson I have ever bought a car from. I'm now on my 3rd VW purchased from him at this dealership. He makes the process so easy and stress free! I would recommend him to More

by qrs6044
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Dec 14, 2022 -

Romeo Volkswagen of Kingston responded

Hi, thanks for your praise and kind comments about Johnny! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2022

My 86 year old mother was very nervous about changing her lease to a buy for her Tiguan. John Casale at Romeo took care of her from start to finish, eased her anxieties and i got a call from my mother tellin More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Nov 30, 2022 -

Romeo Volkswagen of Kingston responded

Hi Scott, We're happy to hear that your mother had such a positive experience with John and our team! Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2022

The sales associate John Casal was amazing he made the process of buying a car for my mom so easy and. Smooth. She was so nervous. I can't thank him enough. 5 stars...I would recommend Romeo Volkswagen t More

by David G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Nov 30, 2022 -

Romeo Volkswagen of Kingston responded

Hi David, Thanks for your praise and kind comments about John! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Until the next time we meet, take care!

November 23, 2022

Valerie Welch is the best ! !!! She makes my visits a to Romeo 100% better and she is very kind More

by Shoopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Welch
Nov 27, 2022 -

Romeo Volkswagen of Kingston responded

Thank you so much for your praise and kind comments about Valerie! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

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