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Romeo Volkswagen of Kingston

Kingston, NY

4.5
319 Reviews

1249 Ulster Ave

Kingston, NY

12401

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Showing 319 reviews

November 23, 2022

Valarie was super helpful and friendly! You should definitely go see. I am often indecisive when looking at cars but she made the experience easier. More

by Sadiea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valarie Welch
Nov 27, 2022 -

Romeo Volkswagen of Kingston responded

Thank you so much for your praise and kind comments about Valerie! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

July 30, 2022

Johnny was a great help to me throughout the process of buying my first car! He was so patient and considerate and never made me feel bad for asking silly questions. I would definitely go back and purchase More

by slprosser1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Brunson, Tammy Phillips, Andrey Belikov, Johnny Casale, George Moylan III
Aug 01, 2022 -

Romeo Volkswagen of Kingston responded

We are very happy to hear that Johnny provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 22, 2022

Phenomenal experience! Getting a new car and spending hours in a dealership can be stressful but Johnny made the experience quick, pleasant, and comical. He helped me find More

by DestinyPerez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitellaro, Johnny Casale
Jul 24, 2022 -

Romeo Volkswagen of Kingston responded

Thank you so much for choosing Volkswagen of Kingston! Congrats on your new purchase, Destiny. We're thrilled to hear that you found your experience with Johnny to be such a fantastic one. Thank you for taking the time to leave us this fabulous five-star review. Please let us know if we can be of any more assistance. We're always happy to help.

May 30, 2022

Tammy Phillips provides exceptional customer service in every way. She truly cares about her customers and makes the sometimes nerve wracking process of buying a car easy. Kingston VW does a fine job of pr More

by Metsfan23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Brunson, Tammy Phillips
May 31, 2022 -

Romeo Volkswagen of Kingston responded

Thank you for your business and this review. We're happy to hear Tammy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 05, 2022

Nicole is great! As soon as I saw her I knew she was going to be the next person I leased a car from. She is amazing, and I wish her all the best on her journey to th More

by adamsagator2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Palladino
Apr 06, 2022 -

Romeo Volkswagen of Kingston responded

Thank you for choosing Volkswagen of Kingston, your feedback and rating mean a lot to us. We're glad that Nicole was able to help, and we hope to see you again!

February 18, 2022

Loved our experience in getting a new car when we really needed it that day!! Johnny and everyone at Kingston VW was so friendly, helpful, and knowledgeable. We are very happy with our new Tiguan and would More

by kimdoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Feb 20, 2022 -

Romeo Volkswagen of Kingston responded

Thanks for sharing your thoughts about your experience with Johnny here at Volkswagen of Kingston. Congratulations on your new Tiguan! We appreciate your business and hope to see you again soon!

January 14, 2022

Johnny made everything super easy. He was quick, honest, and upfront about everything. Funny guy who made a dreadful experience painful and enjoyable. Definitely recommended Johnny and VW of Kingston to any More

by MWilhelm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Phillips, Johnny Casale
Jan 18, 2022 -

Romeo Volkswagen of Kingston responded

Congratulations on your new vehicle! We are so glad that Johnny had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 13, 2022

Johnny is an upfront, pull no punches, funny guy. He works well with you and will do what he can to make the deal work for you. He’s a great guy, honest, not your typical car salesman. Thinking about st More

by syonta629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jan 13, 2022 -

Romeo Volkswagen of Kingston responded

Thank you! Johnny and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Kingston.

January 13, 2022

Johnny was great! Quick and easy experience from start to finish. Need a door greeter though, I wasn’t sure where to go and no one said hello More

by CB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Casale
Jan 13, 2022 -

Romeo Volkswagen of Kingston responded

CB, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Volkswagen of Kingston are glad to have you as a customer.

December 13, 2021

Tammy is the best. Bought 2 cars from her. When I recently went to another dealer for a truck her name came up and the salesperson said that he sends people to her. The dealership gave me 3K more fo More

by Huskyfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Brunson, Chris Vitellaro, Tammy Phillips, Andrey Belikov, George Moylan III
Dec 13, 2021 -

Romeo Volkswagen of Kingston responded

Here at Volkswagen of Kingston, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Tammy, and it was a pleasure having you at the dealership. We appreciate your review!