Romeo Volkswagen of Kingston

Johnny is direct, smart and honest. We enjoyed working with him. VW Kingston has done a great job servicing our previous VW car. Five stars all around. with him. VW Kingston has done a great job servicing our previous VW car. Five stars all around. More

I am doing this in part to correct the record (Even though I did already) and to praise my experience overall and give credit to new people than I have worked with. I had a very smooth buying experienc though I did already) and to praise my experience overall and give credit to new people than I have worked with. I had a very smooth buying experience with Jim Parkhurst and really overall with everyone I dealt with. I had a pretty major hiccup with service in the beginning, but it was later explained to me that they didn't have many diesels anymore and it seems the same tech always works on my car. Also, these cars sat for a LONG time. However, once I had made it clear I wasn't happy they promptly corrected the issue. There has been a marked improvement in my service experience since then, having completed some large warranty repairs quite well and quick. I had went to check on my car before work and even though the shuttle driver wasn't in Marquis Brunson the service manager was still willing to get me a ride to work somehow. If you want to have your car serviced at VW of Kingston, you have to use Vanessa Taylor as your service writer. She's personable, witty and knowledgeable.....she is truly the best service writer I have dealt with since getting my drivers license when I was 18. I think you will have a good service experience here. More

Johnny Casale delivered the best car leasing experience I've ever had. From our first phone conversation to the explanation of the new 2022 Tiguan features and all the in between‘s, (which included an accu I've ever had. From our first phone conversation to the explanation of the new 2022 Tiguan features and all the in between‘s, (which included an accurate trade-in evaluation through the app provided by Kingston Volkswagen) Johnny made us feel at home and communicated exceptionally every step of the way. He also helped me through the red-tape of flipping the title (from NY to NJ) and registering in New Jersey. My wife and I were totally impressed. Highly recommended! More

I am so thankful to have come across VW of Kingston in my car buying experience, and lucky to have worked with the excellent EV specialist Stefan! My experience was flawless, with everyone at the dealership car buying experience, and lucky to have worked with the excellent EV specialist Stefan! My experience was flawless, with everyone at the dealership going out of their way to make the car buying experience something to look forward to and enjoyable. This was my sixth time purchasing a vehicle, and certainly stands out as the one which made me feel valued and a new part of the Volkswagen community! Much of this came from the knowledgeable and diligent efforts of Stefan, who guided me through each step towards getting into my new electric car extremely efficiently. His approach to take the time detailing every feature of the vehicle when I arrived was not only a sign of just how well VW of Kingston knows about their cars, but also helped me drive away confident in my new ID.4. While financing with a lower moderate credit score, the team helped me every step of the way when they could have easily turned me away for someone else - I can't thank Kevin and Mike enough for their help finding a way to my next car. And the combination of a relaxed, no pressure approach along with the clear and transparent process along the way made for an excellent car buying experience. I would absolutely recommend Stefan to anyone looking into Electric Vehicles, or any VW car! More

You know it's a great experience when you feel like you can be yourself and like you just hung out with your favorite uncle... Being able to work with Johnny was refreshing, enjoyable, and thorough. He is can be yourself and like you just hung out with your favorite uncle... Being able to work with Johnny was refreshing, enjoyable, and thorough. He is open, a great listener, and made the car buying experience feel completely natural. He supported my decision making process expertly, and sent me home with a car I love, feeling confident that I made the right choice. Any service person who makes you feel like family and helps you find ease with such a big purchase is a pro!! Johnny is the best there is, and I'll be back to see him again in a few years!!! Lastly, everyone at VW is super helpful and did everything they could to connect and expedite going home with a car the same day! An absolute pleasure doing business with y'all! Thank you! More

Tammy was a pleasure to work with. Everyone at VW of Kingston was tremendously helpful throughout the entire purchasing process. They were the only dealer in the region that had the car we were looking Kingston was tremendously helpful throughout the entire purchasing process. They were the only dealer in the region that had the car we were looking for, we couldn't be happier with our 2021.5 Atlas V6 SEL Premium. Great people, no pressure, highly recommend Tammy and the rest of the crew at VW of Kingston. More

I wanted to take this opportunity to provide an emphatic endorsement and an unqualified testimonial on behalf of Mr. Johnny Casale. From the inception, Johnny always conducted himself in both a professio endorsement and an unqualified testimonial on behalf of Mr. Johnny Casale. From the inception, Johnny always conducted himself in both a professional and affable manner exhibiting all of the qualities that we rarely find in the service arena. Throughout the sales process Johnny was responsive, forthright and flexible, he asked all the right questions and was responsive to all of my questions, he was tenacious but never pushy, always a gentleman and an absolute pleasure to work with. I met with several other dealerships and sales personnel but trusted my instincts when I elected to work with Johnny. Once I made the decision on the purchase, I was having difficulty coordinating the 75 minute ride to Kingston, Johnny went far and beyond any reasonable expectations when he offered to pick me up that morning so could close the deal on schedule, like who else would do that? In my opinion, he has the demeanor, the personality, the perseverance and the intelligence to be consistently successful and is an excellent ambassador for VW of Kingston. I would highly recommend him to any of my friends or colleagues that are looking to purchase an automobile. Daniel P. Finley Airmont, NY More

Traveled from two hours away to purchase my vehicle from Volkswagen of Kingston. Fair prices and easy to work with. Salesman John had all the paperwork ready to go when we got there and greeted me at the do Volkswagen of Kingston. Fair prices and easy to work with. Salesman John had all the paperwork ready to go when we got there and greeted me at the door. Transaction was the least painful car buying experience I’ve ever gone through. John also recommended a killer bagel shop in town that won us over. More

My wife and I have been using Kingston Volkswagen for years to service our Jetta mostly because of its proximity to our upstate house. We have never been overly impressed. We will no longer use this deal years to service our Jetta mostly because of its proximity to our upstate house. We have never been overly impressed. We will no longer use this dealership not because of cost but because they missed key problems in our 90000 mile service check. Bad rear shocks were overlooked also a bent wheel rim. When I brought this to the managers attention he was rude and dismissive. The skill level in this dealership is truly lacking not only at the mechanic level but also in management More

I want to sincerely thank John for making our experience amazing. Unfortunately my daughter was in a crash and needed another vehicle quickly. John made the purchase seamless We drove 3.5 hours to get ther amazing. Unfortunately my daughter was in a crash and needed another vehicle quickly. John made the purchase seamless We drove 3.5 hours to get there and everything was ready to go as promised. John was a silver lining in a otherwise awful situation. More