Romeoville Toyota

Excellent service I was working with Abbie & Shawn. They were amazing from start to finish on the entire process. Buying a car is usually a stressful process, they mad I was working with Abbie & Shawn. They were amazing from start to finish on the entire process. Buying a car is usually a stressful process, they made it so simple!! Thank you More

They give you the attention and the price Over the past 2 years in our search for a Highlander we have had disappointing dealer experiences that have kept us away. One dealer, proud of their n Over the past 2 years in our search for a Highlander we have had disappointing dealer experiences that have kept us away. One dealer, proud of their non-negotiable price policy, told us "these are the cars and the prices, take them or leave them. If you leave them, someone else will buy them." At another dealership, a sales rep ripped the keys out of our hand as we were handed them by another sales rep to take a test drive. "I sold this car to someone else!!" and he walked off. We just felt that no one really cared if we shopped at their dealership. We stopped by Thomas Toyota and were treated completely different. First, we found cars with prices we could actually consider. But it was the experience with Matt S. and the entire staff at Thomas Toyota that made us actually feel like we were valuable. Matt was not pushy. He was approachable, and he really knew every detail about the cars they sold. He answered all of our questions. He was responsive, discussed options, introduced us to Tom in Finance, and really handled everything to make the buying experience as smooth and hassle free as possible. More

Great job. John w. And his team in the service department were great! They answered all of my questions and got my car out of there in a timely manner! John w. And his team in the service department were great! They answered all of my questions and got my car out of there in a timely manner! More

Routine maintenance Service department is great with fast service. Service manager, John W is always the person to land a helping hand and take care of you. Service department is great with fast service. Service manager, John W is always the person to land a helping hand and take care of you. More

AWESOME service! Thomas Toyota is the best especially John the service manager!! John answered all of questions. He was very professional I would highly recommend T Thomas Toyota is the best especially John the service manager!! John answered all of questions. He was very professional I would highly recommend Thomas Toyota to family and friends!! More

Great experience good people Quick and efficient , great friendly people would deff come back to have my vehicle services done there and for recommendations I would tell my friend Quick and efficient , great friendly people would deff come back to have my vehicle services done there and for recommendations I would tell my friends to visit this dealer. More

Great dealership. I went in to Thomas to buy 1 car and came out with 2. Had 2 sales staff members help me out. Mark and John were both outstanding! They were knowle I went in to Thomas to buy 1 car and came out with 2. Had 2 sales staff members help me out. Mark and John were both outstanding! They were knowledgeable and helpful throughout the process. I'll be back again for my next car. More

Junior Salazar - My Sales Rep Junior Salazar was indeed a pleasure to work with. Not only was he knowledgeable, but also extremely patient and courteous. It had been almost 11 ye Junior Salazar was indeed a pleasure to work with. Not only was he knowledgeable, but also extremely patient and courteous. It had been almost 11 years since I purchased a new vehicle. Junior brought me up to date on all my options. He was also very helpful in arranging for me to get both cars to my home. More

Very quick and smooth From test drive to driving off the lot I was there no more than 2 hours. I knew exactly what I was looking for in terms of vehicle and price and they From test drive to driving off the lot I was there no more than 2 hours. I knew exactly what I was looking for in terms of vehicle and price and they made it happen More

Great Deal and very Knowledgeable Had a great experience buying my new car. My sales man Rich Hoff Jr, was very helpful and very knowledgeable , Actually the whole sales team did a gr Had a great experience buying my new car. My sales man Rich Hoff Jr, was very helpful and very knowledgeable , Actually the whole sales team did a great job, Thank you More