Romeoville Toyota

Great Customer Service Ramon and Tom made the process easy. We purchased 2 vehicles and we were pleased with the service and the process. I would highly recommend going to T Ramon and Tom made the process easy. We purchased 2 vehicles and we were pleased with the service and the process. I would highly recommend going to Thomas Toyota. More

AWESOME! JUST PLAIN AWESOME EXPERIENCE! My wife and I went in just to test drive a highlander but Adam, our salesperson, worked hard enough to convince my wife into purchasing the brand new My wife and I went in just to test drive a highlander but Adam, our salesperson, worked hard enough to convince my wife into purchasing the brand new highlander. We've bought a sienna here before, 13 years ago, our twins were born (we still got the van) and we like their services and how they handle their customers. That's the reason why we decided to come back for a test drive and eventually ended up buying a car again from this company. More

Congratulations on a Job Well Done Over the past 50 years, I rarely looked forward to buying a car. I equated buying a car to going to the dentist for a root canal. However, Thomas To Over the past 50 years, I rarely looked forward to buying a car. I equated buying a car to going to the dentist for a root canal. However, Thomas Toyota has changed my opinion. I recently bought a 2017 Rav4 from Thomas. The sales consultant, Allen Salazar, was extremely professional and provided the best deal in our area. In addition, it was easy to work with Tom, the financial manager. He explained all our options without any pressure. Finally, a car dealership that makes buying a car a pleasant experience. Well done, Thomas Toyota. More

Great Help! Bought my first car from this dealership, great experience and great staff. Quick and easy and really helped me out on pricing! Mark is the salesman I Bought my first car from this dealership, great experience and great staff. Quick and easy and really helped me out on pricing! Mark is the salesman I would recommend to anyone! Thanks! More

Thanks for help. My husband went to this dealership and it was a really good experience. Since he walked in, Rich treated him with respect and always looking for what My husband went to this dealership and it was a really good experience. Since he walked in, Rich treated him with respect and always looking for what he was looking for. Thanks for your help, we appreciate it. More

Great experience with vehicle purchase. Today we purchased a vehicle from Thomas Toyota of Joliet. It was a great experience. Many times we all go into a car dealership and feel incredible p Today we purchased a vehicle from Thomas Toyota of Joliet. It was a great experience. Many times we all go into a car dealership and feel incredible pressure to purchase a vehicle on the spot. At this facility, the sales associate (Matt Richards) was very accommodating without any added pressure. From start to finish, the experience was extremely welcoming and honest. This was very much appreciated by myself and my family. The customer service experience was awesome. I really appreciate the effort of not only Matt, but the rest of the associates at this site. I was able to communicate with all levels of management while securing a vehicle and price within my budget. This is a 5 star rating and I am glad there is a comment section that allows me to back up my rating. Well done guys, we appreciate it. More

Best experience with salesman Mark Robles Very knowledgeable - courteous - took all the time we wanted - very pleasant and caring. Mark was the reason we bought a car the day we had just stop Very knowledgeable - courteous - took all the time we wanted - very pleasant and caring. Mark was the reason we bought a car the day we had just stopped in to "look around" More

Ask for Gino Gino Ruffolo is the best! Even when I was on the fence about purchasing he never pushed. When I left he gave me his cell and told me to call with an Gino Ruffolo is the best! Even when I was on the fence about purchasing he never pushed. When I left he gave me his cell and told me to call with any questions. When I called the next day, he answered my questions and continued to be patient. In the end, I got a new car and a great experience. Thanks Gino! More

Good Stuff I bought a 2011 Toyota Corolla from Gino R. He was very nice, very helpful, and took the time to help me with my personal situation. Great person and I bought a 2011 Toyota Corolla from Gino R. He was very nice, very helpful, and took the time to help me with my personal situation. Great person and place to buy a car from More

The Perfect Solution for Us! My salesperson Gino R. provided us with great service! My husband and I had searched for 10 months for a low-miles luxury SUV with very specific opti My salesperson Gino R. provided us with great service! My husband and I had searched for 10 months for a low-miles luxury SUV with very specific options. We occasionally found what we were looking for at a good price online, but always more than 1,000 miles away. When we finally found the SUV that we ended-up purchasing at Thomas Toyota, we knew that it was a good price. We drove about 90 miles to see the vehicle, and arrived rather late in the day, but Gino R. was very polite about helping us, and stayed rather late as we completed paperwork. The thing that I especially liked about Gino R. was that he wasn't pushy at all throughout the entire process. We loved the SUV, and wanted to buy it, BUT there was about a nickel-sized set of scratches close to the handle on the driver's side door. It was very noticeable, and we knew that we would have to get it fixed because it would bother us since it was in a spot that would be noticed every time we drove. Gino R. was sensitive to our concern and proposed a couple of options without us having to ask, then checked with management and arranged for the scratch to be repaired at no additional charge. He made us feel completely comfortable. We've looked at many used vehicles in the past, and this was the best experience that we've ever had. An added bonus was that Tom arranged financing that beat the incredible rate we had been pre-approved for at our credit union. He did offer us an extended warranty that we turned down. He was polite about explaining it to us and waiting late on a Saturday night while we considered it. It was a reasonable price, but we hadn't budgeted for it. Overall, we found Thomas Toyota to be the perfect solution for us. They have upfront pricing, that beats the prices at other upfront-price used car sellers, like CarMax and Carvana, BUT we didn't have to pay a non-refundable fee to have the SUV of our choice shipped for us to look at. Thomas Toyota is ahead of the curve for local dealerships with no-haggle pricing, no-commission sales representatives, and an efficient, no-pressure process. Plus, they are an actual dealership with service, etc. We'll definitely be back! More