Romeoville Toyota

Awesome . The people there are very nice but the Person that helped us purchase our car was excellent i've been A customer from Toyota like six years but The people there are very nice but the Person that helped us purchase our car was excellent i've been A customer from Toyota like six years but this time it was different with our sales person he explain everything step-by-step And he was on top of everything With people like that I will return to Toyota any day 😊 More

Excellent service Jose Barrera is the best, listened to all our needs and provided an excellent service. He did not pressure us into buying anything we did not like. H Jose Barrera is the best, listened to all our needs and provided an excellent service. He did not pressure us into buying anything we did not like. He simply provided us with the facts and details of all the cars we looked at and let us make our own decision. More

Kavere and Levi did a fantastic job! We looked for several weeks for the right Sienna. When one arrived, Kavere gave me a call and setup a meeting. It was perfect for our needs. Levi als We looked for several weeks for the right Sienna. When one arrived, Kavere gave me a call and setup a meeting. It was perfect for our needs. Levi also helped to work out the final details to make the deal happen for us. More

New Car I went for my oil change, the next thing I remember I was looking at the new cars that's when Mark came up to me and asked if he could help me I went for my oil change, the next thing I remember I was looking at the new cars that's when Mark came up to me and asked if he could help me More

Body work Ok so I had a door ding on my passenger rear door and had Thomas toyota pop it out I noticed when I got a car wash the clear coat was gone it was abou Ok so I had a door ding on my passenger rear door and had Thomas toyota pop it out I noticed when I got a car wash the clear coat was gone it was about the size of over a baseball so I went back they put a coat of wax on it and it looked good so today I go to get a car wash and I can't believe my eyes nearly half my door has no shine to it i can see the buff swirl marks from them trying to fix it i just don't know anymore my family bought 6 new cars and 1 used from here through out the time we lived here and these past two years we had nothing but issues I'm not sure what's going on but they need better body workers and im tired of going back and fourth dealing with it I'll get my two oil changes I'm supposed to get for two years since I bought the new 2016 camry xse which is a nice car it's black and I take care of it but who ever buffed my car is not skilled please Thomas toyota fix these issues I'm not sure if I want to stay or not I'm just fed up and hope they'll do something about it I'll do an update if something happens we will see toyota family. More

Attentive, great salesmanship I was surprised by the reception from the salesman (Jason C). Not only was he uncommonly friendly knowing how to bring down barriers, but he also stay I was surprised by the reception from the salesman (Jason C). Not only was he uncommonly friendly knowing how to bring down barriers, but he also stayed attentive and supportive throughout the process. Keep it up!! More

Pretty decent The employees were attentive and answered questions. Everyone was polite and patient as well. The process went smoothly. Kavere was friendly and answe The employees were attentive and answered questions. Everyone was polite and patient as well. The process went smoothly. Kavere was friendly and answered many questions on the test drive. More

Mark Robles- Used 2013 Toyota Highlander I would like to take the time to thank Mark Robles and the Thomas toyota family for making it a fast and easy process in purchasing our used 2013 toyo I would like to take the time to thank Mark Robles and the Thomas toyota family for making it a fast and easy process in purchasing our used 2013 toyota Highlander. We came in telling Mark what we were looking for as we have a kid on the way. We were looking for something with low miles, lots of room and luxurious and mark directed us in the direction of this Highlander. We are very pleased with our purchase and will continue to do business with them. More

I want to review the Sales Associate that sold me a car on 9 The Sales Associate Allen Salazar was very professional and courteous. He has knowledge of what he was selling. We were very satisfied with all aspect The Sales Associate Allen Salazar was very professional and courteous. He has knowledge of what he was selling. We were very satisfied with all aspects of services rendered by this Dealership. More

Knowledge and Kindness We have been back to the Dealorship and talked with Jason SEVERAL times regarding our Toyota Prius. He is knowledgeable and very kind. at all times. We have been back to the Dealorship and talked with Jason SEVERAL times regarding our Toyota Prius. He is knowledgeable and very kind. at all times. He has patience with us seniors which is important CUZ we need things to be explained again and again.. We would purchase again from Jason. More