Romeoville Toyota

Friendly, Courteous, No Pressure Both salesmen were friendly and courteous and took their time to answer all my questions and listen to my concerns. I didn't feel pressured at all t Both salesmen were friendly and courteous and took their time to answer all my questions and listen to my concerns. I didn't feel pressured at all to make a decision on the spot. More

Excellent customer service Very helpful, no hidden prices or financial glitches..0% apr according to advertise.Jose and finance guy was very professional . This make me to come Very helpful, no hidden prices or financial glitches..0% apr according to advertise.Jose and finance guy was very professional . This make me to come back More

Happy customer Well they have a really good customer service and support and I feel really good with that plus they make you make your own decisions without any pres Well they have a really good customer service and support and I feel really good with that plus they make you make your own decisions without any pressure More

Friendly, Fast, and Professional I chose to purchase a car at Thomas Toyota because when I initially arrived to purchase I was welcomed with an upfront and professional approach. The I chose to purchase a car at Thomas Toyota because when I initially arrived to purchase I was welcomed with an upfront and professional approach. The salesman that I was involved with not only spoke directly to me but spoke directly to my wife which gave us the comfort for purchase and the care for both of our needs. Everyone that was involved in the purchase had customer satisfaction as a number one priority and it was the reason for our purchase. I will definitely buy again from this dealership. The staff is well trained and knowledgeable about the products and the process for customer purchase More

No Pressure, Courtesy and Customer Commitment! First, let me say this is not my first time dealing with Thomas Toyota. In 2013 I purchase a Sienna XLE and the experience was phenomenal as car buyin First, let me say this is not my first time dealing with Thomas Toyota. In 2013 I purchase a Sienna XLE and the experience was phenomenal as car buying goes. This time around was no different. Javier was courteous, and very knowledgable. When he didn't know the answer to one of my 5000 off the wall questions, he went and found the answer. He did everything he could to help me make a informed decision as to which car to buy, and I was looking at as many as four different models! He was quick to offer test rides in each one, and in fact a second round of test drives when I brought my wife in. And when I still had trouble deciding, he arranged to let me take one of the vehicles home overnight. In fact, Javier even came into the dealership on his day off just to make sure I was taken care of! There is no question that when I am ready to purchase the next car, I will be looking for Javier's face at Thomas Toyota of Joliet! More

Great Helpful with information and No haggle. Appreciateed you all using my coupon from manufacturer for another $500.00 off cost of the car. John in finan Helpful with information and No haggle. Appreciateed you all using my coupon from manufacturer for another $500.00 off cost of the car. John in finance very helpful. More

New (to me) Toyota Camry Overall our experience was a very positive one. Really, the only small complaint that I would have is that there was still tape and sticky residue lef Overall our experience was a very positive one. Really, the only small complaint that I would have is that there was still tape and sticky residue left from the papers that were on the inside of the windshield and dust on the dashboard from the small repair that was done prior to me obtaining my new car. The process of buying this car was very quick and Jose helped to make it a smooth process. I would definitely go here again when we are purchasing another vehicle. More

Excellent Professional, excellent information about our car, efficient service to finalize all paperwork. DO NOT miss this dealership when shopping for a car! Professional, excellent information about our car, efficient service to finalize all paperwork. DO NOT miss this dealership when shopping for a car! Greg Perez and Mark Robles sold us our Toyota RAV4. 10 stars for both!!! More

Excellent car buying experience! I had a great experience at Thomas Toyota of Joliet. Everyone we encountered was extremely friendly and attentive as soon as we walked through the doo I had a great experience at Thomas Toyota of Joliet. Everyone we encountered was extremely friendly and attentive as soon as we walked through the door. We had the pleasure of working with sales member Anastacio Salazar Jr. Jr's bilingual skills were very beneficial. He displayed excellent customer service skills in both English and Spanish. Jr made the purchase experience a pleasant one. He was extremely personable and had a great deal of product knowledge. When it came time to bill out, finance director John Burke displayed the same high quality customer service skills. More

I had a question about a future purchase of a Prius. Jason and Greg Perez expertly handled my inquiry. Plus, I asked for a license plate frame to take to a small used car part shop in Tarija, Bolivia. Jason and Greg Perez expertly handled my inquiry. Plus, I asked for a license plate frame to take to a small used car part shop in Tarija, Bolivia. The owner's name is Thomas and he collects memorabilia and hangs it on the business' wall. Thomas Toyota will be famous in Tarija!!!! More