
Romeoville Toyota
Romeoville, IL
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Penny foolish. Bought a new Toyota Camry Hybrid at this dealer. Came with 2 year free oil change and rotation maintenance. Brought it in at 2 years for the oil cha Bought a new Toyota Camry Hybrid at this dealer. Came with 2 year free oil change and rotation maintenance. Brought it in at 2 years for the oil change and rotation. Was told that I would have to pay because my 2 years expired 2 days ago. The service advisor did not care. So I did not have them perform the service because they did not deserve my business. I also bought a new Toyota recently, but intentionally at a different dealer. Their trying to save less than $50 cost them a $40,000 sale. More
Did not care. Went in to buy a new 4runner. They had no inventory and did not seem to care to see when they would or to appraise my current vehicle. So I went to Went in to buy a new 4runner. They had no inventory and did not seem to care to see when they would or to appraise my current vehicle. So I went to another Toyota dealer and bought a new 4runner. The other dealer treated me with much more respect. More
A pleasure It was a great working with Jose. He actually made a normally stressful experience into a pleasure. Thomas really works hard to keep their customers, It was a great working with Jose. He actually made a normally stressful experience into a pleasure. Thomas really works hard to keep their customers, and I will definitely be back. I highly recommend them for a new or used car purchase and for service. More
Just a test drive I went in to start my new car search. I was up front that I only wanted to test drive the Camry. Javier understood & was very helpful & informative I went in to start my new car search. I was up front that I only wanted to test drive the Camry. Javier understood & was very helpful & informative without any pressure to buy. More
Great Salesman, Great Experience Overall! Highly Recommend! Buying a new Vehicle can be a stressful experience. Jason Caruthers made our experience a great one! He was very friendly, helpful, and had an excelle Buying a new Vehicle can be a stressful experience. Jason Caruthers made our experience a great one! He was very friendly, helpful, and had an excellent knoweledge of the Toyota Products. So much so that 2 weeks after we bought one new car, we went back to Jason for a car for my daughter. I highly recommend Jason Caruthers and Thomas Toyota, We had a great experience and I am sure you will as well! More
Great Experience I was treated very well by all the employees, and the service was great and informative. George did all he could to make me feel comfortable and not I was treated very well by all the employees, and the service was great and informative. George did all he could to make me feel comfortable and not pressured into buying. He also made sure my mother and I understood everything and that no information was being hidden. Also, since there was a "no hassle" price, it made the pricing situation clear, simple, and without negotiations. More
Excellent, professional service! I gave an excellent rating to Jason because he is knowledgeable about the Toyota products. He explains the benefit and features of the vehicles that I gave an excellent rating to Jason because he is knowledgeable about the Toyota products. He explains the benefit and features of the vehicles that a customer is interested in purchasing. Jason and Sundae were both professional and helpful while I was in the process of purchasing another vehicle because my previous car was totaled in an auto accident. More
Excellent service I'm actually a returning customer. I bought my previous Toyota Corolla (2010) from Thomas Toyota a couple of years ago and decided to upgrade. The sal I'm actually a returning customer. I bought my previous Toyota Corolla (2010) from Thomas Toyota a couple of years ago and decided to upgrade. The sales associate was able to get me in a 2015 Toyota Corolla with no money down (which had less than 10,000 miles on it). I am very satisfied with my purchase and highly recommend them. It was great doing business with you Junior Salazar. You gave EXCELLENT customer service! More
Great!!! Customer service was great. Great experience and fast service. Great long test drive :) we will definitive recomend this place to buy a car. 🖒Friendl Customer service was great. Great experience and fast service. Great long test drive :) we will definitive recomend this place to buy a car. 🖒Friendly rep. And well explanation on the questions and concerns. More
Great experience in buying my new Toyota Camry. I worked with Mark Robles and he was just great. Very knowledgeable about the features on the car. He was very friendly and curtious I highly recomme I worked with Mark Robles and he was just great. Very knowledgeable about the features on the car. He was very friendly and curtious I highly recommend him. More