Romeoville Toyota

Great experience ! All the employees were Very courteous and easy to work with. The service was very fast as well. I would definitely buy my next car here! ! All the employees were Very courteous and easy to work with. The service was very fast as well. I would definitely buy my next car here! More

Honest, Straight Forward and Professional My experience with Thomas Toyota was exactly what I expected it to be as it was my third purchase from this dealership. As an industry, it's looked u My experience with Thomas Toyota was exactly what I expected it to be as it was my third purchase from this dealership. As an industry, it's looked upon negatively and it appears Thomas is doing their best to turn that perception around. I had been to a competing dealership two days beforehand and was IMMEDIATELY turned off before parking the car as there were three salesman smoking cigarettes and cigars while blocking the front door. Horrible. Fortunately, this unprofessionalism was not witnessed at Thomas. Super great employees (I can't call them salesman because they didn't ACT like salesmen), great sense of humor and very professional from start to finish. I would feel comfortable recommending ANYONE who is looking for a fair price, honest people and a great car buying experience to Thomas Toyota. Great job guys!! More

I Was Not Giving Up I want to say thank you to everyone at Thomas Toyota Dealership. My special thanks to Jason R. Caruthers, Levi Erving and Faith.This is my second car I want to say thank you to everyone at Thomas Toyota Dealership. My special thanks to Jason R. Caruthers, Levi Erving and Faith.This is my second car I purchase from this dealership. The people there are very nice and they work hard to get you what you want.They also assist you in a vehicle that you like and affordable for you. Thomas Toyota is the place to go for a car. They believe in making the customer happy. . More

AWESOME!!! GREAT EXPERIENCE!!! MARK is the bomb, he cares about the customer and will go above and beyond!!! MARK you're the BOMB! All Toyota staff I interacted GREAT EXPERIENCE!!! MARK is the bomb, he cares about the customer and will go above and beyond!!! MARK you're the BOMB! All Toyota staff I interacted with were Awesome!!! Thank you all for making it possible for me to purchase my Dream Car!! More

Outstanding customer service Mark goes above and beyond to make the customers happy! Thank you so much Mark for always going out of your way for me. You also make me feel welcome Mark goes above and beyond to make the customers happy! Thank you so much Mark for always going out of your way for me. You also make me feel welcome when I come in :) More

Review I recently purchased a new 2016 Toyota and also had service performed. Both the purchase and service was a great experience. I highly recommend this d I recently purchased a new 2016 Toyota and also had service performed. Both the purchase and service was a great experience. I highly recommend this dealership. More

Review Great dealership. Had very little hassle and the employees are willing to help out and answer any you could have. Friendly service and nice selection Great dealership. Had very little hassle and the employees are willing to help out and answer any you could have. Friendly service and nice selection of cars available. More

No hassle great experience Kathryn ,Nate & the Colin made this experience to lease our new Prius hassle free. The sales staff & Financial personnel were experienced, polite & we Kathryn ,Nate & the Colin made this experience to lease our new Prius hassle free. The sales staff & Financial personnel were experienced, polite & were able to find the exact auto we were looking for. This was a pleasant experience not the usual tug of war on the price. Kathryn explained all the features of our new car took us out to the vehicle & personally showed us how to set some of the audio features up. More

Better than expected I walked into this place expecting to drop off my information so numbers could be worked out and immediately leave. I had originally been in touch wit I walked into this place expecting to drop off my information so numbers could be worked out and immediately leave. I had originally been in touch with others the year before and then others the day before going in and I was dissatisfied with the overall experience. My main request was to receive honesty from the beginning. I did not want a run around and did not want to be sold a vehicle. I wanted to discuss numbers. Now the car buying process is long and in order to do numbers, a specific car has to be decided on. When Mark approached me, I did not want to speak to him. I had been referred to Nate. So Nate came to greet me and explained that Mark would help. I still didn't want to deal with Mark, but I figured I'd go with the flow until I got upset again from being given the run around. I can tell you that never happened. Mark made me comfortable and made me laugh from the start to the finish. He was personable, attentive, detail oriented, and really took an interest in my overall buying experience. He made sure I was happy all the way through. It takes a special person to bring that good side of me out when purchasing a car. Especially because it's such a stressful task. Mark was outstanding! I believe the finance manager that assisted was John, and he too was outstanding. Typically men in these positions are uptight and have a dry personality that doesn't allow them to connect with customers. This was not the case with either of these men. John was straight forward and genuine. Both left all decisions for me to make. I was never pressured to make a purchase. I thank them greatly for making this the BEST car buying experience I've had in the 16 years I've been financing cars!!! I would visit them again! More

Excellent Experience; Fantastic Employees; Amazing New Car Purchasing my brand new Corolla on my own could not have been easier or more stress-free. After months of research prior to stepping foot on the lot, Purchasing my brand new Corolla on my own could not have been easier or more stress-free. After months of research prior to stepping foot on the lot, I felt confident that I could make the right choice, and working with Mark made that possible. Mark not only answered every single question I threw his way, but also made me feel comfortable with my overall decision. He spent several hours with me - walking the lot, sitting in different types of Corolla's, and even let me drive the car off to my husband's office. At the end of the day, I didn't feel pressured to make the decision right there and then, but I was confident in my experience, the price and the future relationship with Thomas Toyota. I walked away with a beautiful new car that reflects every "must-have" item on my want list. I could not be a happier consumer. Thank you Mark, Levi & John! Your patience, overall extremely friendly personalities & candid conversation really helped to make the purchase so much more. (We will be back for a Camry!) More