Romeoville Toyota

Abbie was great! Abbie really took the time to help me pick the right car for me. She knew I had always had civics and was looking for a change. She was really great a Abbie really took the time to help me pick the right car for me. She knew I had always had civics and was looking for a change. She was really great at asking me what I was looking for in a car. She asked me about fuel economy, space, technology, and overall look what I wanted. We went to test drive the prius, prius v, and prius c. She made sure to go over the basics before the drives and then when we got back she answered any questions I had and even showed me more about each car. She is knowledgeable about what she sells. Abbie has a passion for what she does and I appreciate the time she took with me. She was great with follow ups as well. When I came back a couple days after the sale, she saw me immediately, greeted me by name and went right into helping me. While waiting, any staff that walked by asked if I needed anything or if they could offer me a beverage. The service team was great at looking over my car after it was selected and cleaning it. Everyone there has great attitudes that talked to me. More

Knowledgeable Went in with a trade-in that wasn't worth trading but left with more knowledge about purchasing a car than expected along with a car I never expected Went in with a trade-in that wasn't worth trading but left with more knowledge about purchasing a car than expected along with a car I never expected to have. More

Happy Customer Mark did an outstanding job in helping me pick out my 2016 Corolla. He was very thorough and knowledgeable about the products. With all the new upgrad Mark did an outstanding job in helping me pick out my 2016 Corolla. He was very thorough and knowledgeable about the products. With all the new upgrades in cars today he did an awesome job explaining in detail how all the bells and whistles work. Kevin was my finance manager, he did a great job in explaining all the paperwork. Everyone was very friendly! More

Easy and uncomplicated! I have no complaints about working with this dealership to finance my 1st brand new car. Everyone was kind and honest. The salesman did a great job ex I have no complaints about working with this dealership to finance my 1st brand new car. Everyone was kind and honest. The salesman did a great job explaining the pros and cons of the different vehicles. I was very hesitant to purchase because I was ignorant to the whole process of financing a car. The salesman was EXTREMELY patient with me which I really appreciate and more than willing to find a car that was a good fit and would make me happy. I left a little unsure (because IT'S MY 1ST NEW CAR) but now, I'm really happy with the vehicle. He even took the time to follow up a few days later which I appreciated. Good guy. More

Spur of moment service I was off work today and knew I needed my headlight fixed (I tried changing myself but it didn't work) so I figured more was wrong. I just showed up I was off work today and knew I needed my headlight fixed (I tried changing myself but it didn't work) so I figured more was wrong. I just showed up and to my surprise they got me right in and fixed the problem. Jermanine Holloway was my service advisor and he kept me in the loop and made sure I wanted the changes done instead of just doing it and then charging me. I asked to make an appointment to come back for my brakes because I also knew there was something wrong with them but figured that would take much longer to fix but Jesse s (automotive tech) said he had no problem checking and fixing it if I had the time. I was there for about 3 1/2 hours but honestly, it was worth it, they were amazing and I was so thankful they got me right in. They are also reasonably priced. If your someone who is last minute and bad at making appointments go here! More

Walter was AWESOME! I love the no haggling concept of car purchasing. It makes the already stressful car purchasing situation a little less stressful. Walter was a know I love the no haggling concept of car purchasing. It makes the already stressful car purchasing situation a little less stressful. Walter was a knowledgeable and a very pleasant Sales Associate and I would send anyone to him with no problem. If I had to give one negative it would be the extra fees/hidden up-sales they try to add to the total sale (Car price) but the overall experience as pleasant as it could be for buying a car. I would go there again to purchase and I would only work with Walter Sibley. More

Excellent Service! Very helpful and knowledgeable team you guys have! Have purchased with Thomas Toyota before and glad I did so again. Thank you Anastacio Jr and Sr for Very helpful and knowledgeable team you guys have! Have purchased with Thomas Toyota before and glad I did so again. Thank you Anastacio Jr and Sr for your help! More

Excellent customer service Jason Caruthers, the sales representative was very knowledge about my recent purchase of Toyota Rav4. He has a great customer service and was willing Jason Caruthers, the sales representative was very knowledge about my recent purchase of Toyota Rav4. He has a great customer service and was willing to help me setup the technology in the car and fix my transferred license plate onto the car for me. And the rest of the staff at this car dealership was willing to help and answer an question about my purchase. Thank you. More

Excellent service No hassle deal, educated staff, very helpful with purchase of my new Toyota Highlander! Followed up to provide quality comprehensive service. I would No hassle deal, educated staff, very helpful with purchase of my new Toyota Highlander! Followed up to provide quality comprehensive service. I would highly recommend this dealership! More

Great Sales Team I have bought, sold, leased and maintained five automobiles with Thomas and highly recommend them to anyone. Top on my list was the sales team which w I have bought, sold, leased and maintained five automobiles with Thomas and highly recommend them to anyone. Top on my list was the sales team which was very helpful and knowledgeable which made for a wonderful and stress free experience. Ask for Jr. on the sales floor and he will take care of you. More