Romeoville Toyota

Great team and customer service. They were all great. I had not planned on getting a car yet, but they made it possible and affordable. I love my new car. Jason took great care of me They were all great. I had not planned on getting a car yet, but they made it possible and affordable. I love my new car. Jason took great care of me while waiting and Colin worked hard to get me the best deal. When I had to return Jermaine and Walter were wonderful. I do recommend Thomas Toyota to anyone who needs a car. More

A very pleasant experience After looking at several other dealerships I was most pleased with Thomas Toyota. I was greeted with a smile by Carlos who was very knowledgeable abou After looking at several other dealerships I was most pleased with Thomas Toyota. I was greeted with a smile by Carlos who was very knowledgeable about the vehicle I was interested in. He explained everything to me about the car and answered all of my questions so I understood all I needed to about my new car. He was also polite, kind and very accommodating, making my experience a pleasant one. I will highly recommend Carlos and Thomas Toyota! More

Excellent Customer Service! As a first time new car buyer I am very pleased with my purchase and overall experience! Both Carlos and Anastacio were knowledgeable with the vehicle As a first time new car buyer I am very pleased with my purchase and overall experience! Both Carlos and Anastacio were knowledgeable with the vehicles that I test drove and were eager to show all the great features the vehicles had! More

Very pleasant Carlos was great, he was very friendly and helpful and overall the process of purchasing a new car was excellent. I would recommend Thomas Toyota to o Carlos was great, he was very friendly and helpful and overall the process of purchasing a new car was excellent. I would recommend Thomas Toyota to others. More

Great team We bought Toyota Venza yesterday, 10/28. Fair prices, friendly employees. Ethan Barse and Matt Richards were very helpful. We get god prices for our t We bought Toyota Venza yesterday, 10/28. Fair prices, friendly employees. Ethan Barse and Matt Richards were very helpful. We get god prices for our trade-in Infinity. Very happy with our purchase. Thank you, More

SERVICE RIP OFF!!!! Called in to check the labor for a headlight bulb replacement. Spoke with the service department a gentleman told me bring the car it would be free of Called in to check the labor for a headlight bulb replacement. Spoke with the service department a gentleman told me bring the car it would be free of charge, if I provided the bulb. Once I arrived they accused me of making the story up, so a lady stepped in and helped me told me don't worry about and even crossed out the price on the service slip. Once the tech was finished I was charged $102.60 when I asked for the lady who assisted me I was told she was gone for the day. The manager was contacted via phone which I could hear him yelling and cursing I was demanded by another sale guy Adam to pay $60 or they wouldn't release my vehicle. I explained the situation and even asked the tech who helped me when I arrived and serviced my car did he hear anyone discuss a estimate (price) with me, he said NO. But I was still demanded to pay before I could get my keys! The tech Adam accused me of LYING ABOUT THE WHOLE SITUATION! I WAS SO OFFENDED WHEN I ASKED TO SPEAK TO ANOTHER MANAGER I WAS TOLD NO MANAGER WAS ON DUTY! THESE PEOPLE WERE VERY RUDE IN THE SERVICE DEPARTMENT . HELD MY KEYS UNTIL I PAID $60 FOR INSTALLATION OF ONE HEADLIGHT BULB .I WAS ONLY THERE FOR 30 minutes .HOW CAN YOU CHARGE $102.60 FOR 30MINUTES FOR A HEADLIGHT BULB REPLACEMENT!!!!!!!!!! I WAS RIPPED OFF AND ACCUSED OF BEING A LIER!! More

Amazing sales guy! Anastacio Salazar SR. was a great salesmen. He helped me get my perfect car ! He is so friendly and a very honest man ! Thank you Anastacio Salazar SR. was a great salesmen. He helped me get my perfect car ! He is so friendly and a very honest man ! Thank you More

Great customer service I purchased my first Toyota from Thomas Toyota and Anastacio Salazar (sales Person). My purchase experience was the best that I went back for my sec I purchased my first Toyota from Thomas Toyota and Anastacio Salazar (sales Person). My purchase experience was the best that I went back for my second car and later we purchased our third car there for my daughter. I recommend Anastacio as a great Sales person and Thomas Toyota has exceeded my expectation. Thank you! JJS More

Great lease experience Abbie Kloss and Jina helped make my leasing of a 2015 Corolla as painless as can be. I was treated well and believe the deal to be quite fair. I wil Abbie Kloss and Jina helped make my leasing of a 2015 Corolla as painless as can be. I was treated well and believe the deal to be quite fair. I will be back in 2 years for my next Toyota! More

Great customer service I walked into Thomas Toyota not expecting to leave with a brand new car. I left with a brand new car and was extremely pleased with Anastacio and the I walked into Thomas Toyota not expecting to leave with a brand new car. I left with a brand new car and was extremely pleased with Anastacio and the way he answering our questions without hesitation and with full enthusiasm. I highly recommend Thomas Toyota of Joliet. More