Romeoville Toyota

I got lost coming from Chicago.Rex gave me a very good direction and when Ipulled in he was standing out there to receive me.He also took time to explain how the car operates during test drive.Talked als direction and when Ipulled in he was standing out there to receive me.He also took time to explain how the car operates during test drive.Talked also about the warranty and was very cordial.Was highly impressed when i found out that he is new empolyee.A good access to your company. More

I shopped around at various dealerships to compare services, products and prices and i finally settled on Thomas Toyota of Joliet. It meet all my needs. The prices south of I-55 truly are lower, new services, products and prices and i finally settled on Thomas Toyota of Joliet. It meet all my needs. The prices south of I-55 truly are lower, new and used, when I compared them to the dealerships on Ogden Avenue. This applied to all the dealerships south of I-55, not just Thomas. If settled on Thomas because the sales person, Nathaniel (Nate) made me feel as if he really would look out for me and would not view me just as a sale to be made and a commission to be earned, although, hey, I know it is the business. I did not feel that I was overly taken advantage of. They made money, sure, but they were also the lowest price. They made future contacts with them for service sound friendly, but we will see. I hope it will turn out to be as comfortable as the purchasing experience. More

I was already a toyota owner and wanted to move up to a newer truck.I searched on line found the truck I wanted. I contacted a sale person they where very helpfull and quick with responces to my quistions. newer truck.I searched on line found the truck I wanted. I contacted a sale person they where very helpfull and quick with responces to my quistions. I had to drive 104 mile to look at this truck. I was meet at the door by a sales person who was very courteous to me. I was shown the truck i was interested in they let me test drive it, took the time to help me finance it gave me a good deal on my trade in. Rex Smily was a very respecful youg man and was assested by Nathaniel Ragans together they got me in my newer tundra and I like it very much. they had the truck cleaned up before I left with it, very clean truck. I would say if all the sales pepole are like these to young men'' and if you go there they will help you get in the vehicle you are wanting. I would like to thank Rex Smily my sales person so much and Nathaniel to who got the job done.thanks you thomas motors of joliet. More

My fiancée and I came in to look at a used corolla and Camry we saw listed online. The cars were a little more scratched than we liked so Troy showed us a 2007 Prius he said would be in line with our and Camry we saw listed online. The cars were a little more scratched than we liked so Troy showed us a 2007 Prius he said would be in line with our budget. We loved the car but when he came back with the price it was definitely above our budget. However, he really worked with us and we found a compromise we were comfortable with. We didn't really expect to be driving away with a Prius today but we both really love the car and it is perfect for my job. We worked with Jim on the financing, and that process could not have been more pleasant. My fiancée bought a new car over the summer through this dealership and worked with Jim on financing; I'm so glad we came back and worked with him, he was friendly and prompt and really had our best interest at heart and got me a great rate for the financing. In short: I would recommend this dealership and sales & financing staff to anyone. More

Colin was very professional and patient. He took the time to explain everything to me and made sure I was completely satisfied with my purchase. Everyone at Thomas was very friendly and made my buying time to explain everything to me and made sure I was completely satisfied with my purchase. Everyone at Thomas was very friendly and made my buying experience excellent. I would recommend that you vist Thomas before buying anywhere else if you want the best buying experience possible.... More

i went and was just viewing cars and sammie approached me and gave me really good service. he wasnt bombarding me and trying to get me to buy a car i didnt like. he was very patient with me from the beginnin and gave me really good service. he wasnt bombarding me and trying to get me to buy a car i didnt like. he was very patient with me from the beginning until i found what i was looking for. while i waited daenen came to introduce himself and made me feel like a valued customer. after patiently waiting and getting the good news i finished my visit with colin who explained everything in detail. i had no questions at all. great service from the whole staff. awesome sales experience More

Working with Sammie was a wonderful experience!!! Sammie wasnt pushy and he listened to what i wanted and made sure that i was happy. I have bought many cars before but i have never experienced working wit wasnt pushy and he listened to what i wanted and made sure that i was happy. I have bought many cars before but i have never experienced working with people like Sammie, Daenen and Colin. Daenan was personable and made sure the process was going smoothly and he wokred out a deal that we both could agree on. Usually signing finance docs are are horrible experience, it always seems like they are moving too fast, Colin took his time, made sure i understood everything and repeated himself if need be (even if i asked over and over). More

I was doing some serious shopping around for the Scion FR-S and went to about 5 dealers before settling down on Thomas. Most of the dealerships around Chicago only offered a little more than half of what FR-S and went to about 5 dealers before settling down on Thomas. Most of the dealerships around Chicago only offered a little more than half of what Thomas gave me for my trade, so I decided to seal the deal going back. Nate sat down with me and told me what could be done and worked with me and made sure I was satisfied. It's ironic because my trade in was also from Thomas. I will definitely be shopping here again when the time comes to get a New Toyota! More

I was very pleased dealing with Rafael and Colin, they were very friendly and very profesionally. I will recomend them and Thomas Toyota. I just wanted to let them know that I was very happy to deal with were very friendly and very profesionally. I will recomend them and Thomas Toyota. I just wanted to let them know that I was very happy to deal with them, thanks. Jose M. Alvarez More

Anthony Stephens was our Salesman. He was new to the business, very nice. We inquired about obtaining a 2nd key fab and he responded the next day. Good start to good customer service. Jim Knizek wa business, very nice. We inquired about obtaining a 2nd key fab and he responded the next day. Good start to good customer service. Jim Knizek was good at his job but moved way to fast for us to feel comfortable. You could tell he had been doing the job for a long time. Nate Ragans was very personable. We were a return customer and would return again. More