
Ron Bouchard's Nissan
Lancaster, MA

Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The sales team at Ron Bouchard provided me with great information and friendly service through out my time at the dealership. They were able to answer all my questions in a detailed and timely manner. I information and friendly service through out my time at the dealership. They were able to answer all my questions in a detailed and timely manner. I didn't feel like I was doing business with strangers I felt like I was doing business with friends. I would recommend them to anyone. More
I had a great experience working with Daune Daye in the purchase of my vehicle. He was very professional and helpful. I Would most certainly send my friends and family in the market for a new vehicle to hi purchase of my vehicle. He was very professional and helpful. I Would most certainly send my friends and family in the market for a new vehicle to him. More
Jon Freeman was great to work with he listened to me the consumer and showed me exactly what I was looking for. I also enjoyed all the others I met and worked with. Mike the finance guy, Duane, and Peter wh consumer and showed me exactly what I was looking for. I also enjoyed all the others I met and worked with. Mike the finance guy, Duane, and Peter who got me into the car the day I picked it up were also great even though I was on a time constraint they worked with me to get me out on time! So far Im loving my new Altima!!! More
I would like to say thank you to John Freeman, Duane Daye and Mike Giguere for making my first car buying experience simple and stress free. All of the employees I dealt with listened to exactly what I wante and Mike Giguere for making my first car buying experience simple and stress free. All of the employees I dealt with listened to exactly what I wanted to pay and what I was looking for in a car. They helped me find the perfect car at a great price. They also worked around my busy schedule and even came in when they weren't scheduled just to accommodate me. I couldn't have asked for a better experience and will definitely be reccomending them to everyone I know! More
This is one of the best dealerships I've ever stepped foot in. They were willing to take the extra step to help me, overall great experience and there was no pressure at all. I am very happy with my pu foot in. They were willing to take the extra step to help me, overall great experience and there was no pressure at all. I am very happy with my purchase! Definitely worth going back to in the near future! More
I really love the Cube model. Everyone was so friendly and helpful especially Ryan and Mr. Giguere (finance manager). The process was very quick and efficient. I was impressed how little I had to do whi and helpful especially Ryan and Mr. Giguere (finance manager). The process was very quick and efficient. I was impressed how little I had to do while the staff did all the running around for me. I had only 2 things to do. I had to obtain the fax number from my insurance company for Ryan and watch TV while all the magic happened behind the scenes. I did not trade my older car in and Ryan drove to my house while I drove my old car to just drop it off. That way I was able to drive away in my new Cube without the worry of having a friend come to help me leave with both cars. That is just superior service excellence and I was impressed. The education of how the bells and whistles worked in my new Cube proved very helpful once I took ownership and drove off the lot. I certainly did not catch the names of all the employees working with other customers that day, but I will say that the service excellence was very obvious both in the show room and with the service area where I was watching TV. That is just how this Nissan dealership operates with smiling, warm, knowledgeable, friendly and professional staff. It was rather busy with employees bustling around the showroom and service area yet no one was waiting. The employees were engaged with all the customers. The most important part of this experience was the honest communication between myself and Ryan and Mr. Giguere. Mr. Giguere found me a favorable rate for the loan. I appreciated that very much. Ryan said give me 5 minutes to do this task and in less than 5 minutes he returned. He even thanked me for my patience. His efficiency and keeping his promise did not go unnoticed. The overall experience was very positive for me. I did help myself to something to drink and used the facilities while waiting, both of which we very well maintained. I believe in something I refer to a MOMENT OF TRUTH. It is any point when a customer forms an opinion about the product or service. The MOT - moment of truth was extremely positive. I too work in a service industry and can tell you that Ron Bouchard's Nissan is doing all things right. Thank you Ryan for helping me find a great car and for the great professional service. I can't wait to tell everyone I know about my new car and the experience of purchasing it. Well done !! More