Ron Carter Chevrolet

I am no fan of buying cars. I love cars, but hate the buying process. I found a car I wanted on CARS.COM and went to Ron Carter’s website to connect on availability for the car. I love cars, but hate the buying process. I found a car I wanted on CARS.COM and went to Ron Carter’s website to connect on availability for the car. I was contacted by Justin Brown regarding the vehicle. I put an offer in the first email I sent and Justin came back with a counter. We were initially unable to meet on a price, but Justin was respectful and responsive in his communication. A few days later Justin contacted me again through email and stated that the dealership would be willing to accept my offer with a slight increase in the price. I accepted. I live in Dallas and took a flight down to pick up the car. I had outside financing but Mark in the finance department was able to meet my credit union rate and beat it just slightly, so I financed with the dealership. I took an Uber from the airport and picked up the car and drove it back to Dallas. Great experience with all involved. In and out in less than an hour. More

Justin was great throughout the process and found us the exact car we were looking for at a great price. exact car we were looking for at a great price. More

We took our Tahoe in to get an oil change and have them do a simple inspection. This took them over two days to get completed. This surprised us since they found nothing wrong with the vehicle. We cons do a simple inspection. This took them over two days to get completed. This surprised us since they found nothing wrong with the vehicle. We constantly had to call to get an update on the vehicle. More

Very slow and zero updates. A salesman called to sell me another vehicle and he is the one to update me. A salesman called to sell me another vehicle and he is the one to update me. More

Worst experience ever. I waited a week to hear anything of substance on my vehicle and when I finally did I was given incorrect information, being told my vehicle was irre I waited a week to hear anything of substance on my vehicle and when I finally did I was given incorrect information, being told my vehicle was irreparable. This led me to buying a new car and then the next day I received a call telling me they gave me information on the wrong vehicle. I will never do business at Ron Carter again. More

I'm disappointed. Car was there 27 days. It wasn't successfully diagnosed until a mechanic who was on vacation returned. I paid out of pocket 2900 dollars on a rental. Car was there 27 days. It wasn't successfully diagnosed until a mechanic who was on vacation returned. I paid out of pocket 2900 dollars on a rental. More

You guys were awesome. Everything was quick and straightforward. I will definitely recommend you to my friends. Everything was quick and straightforward. I will definitely recommend you to my friends. More

Bought my car there but when time for servicing seems like you when you make an appointment you still have to wait 3!hrs. after like you when you make an appointment you still have to wait 3!hrs. after More

Was very helpful in solving the issue with what the app was reporting as problems that needed service but had already been attended to. was reporting as problems that needed service but had already been attended to. More

Services done while I waited, less than 2 hours, can’t complain there. Great job complain there. Great job More