After choosing this dealership to have my large insurance claim done, I received the worst possible treatment from my service person, Danny and the service manager,Robert Jackson. After taking so long to do the repairs, my insurance would no longer pay for a rental car. They agreed to let me use a loaner car. The first loaner car had a brake issue that was very apparent. After reporting this to Robert, I was told nothing was wrong with it and I was exaggerating. Finally Robert brought me a new loaner. When he arrived at my work, he didn't say a word and jumped into the other vehicle and sped off trying to hear the brake noise. He came back and claimed he didn't hear anything and it was all in my head. He slammed down the loaner papers, told me to sign and slammed the door when he left. That afternoon I got into the loaner for the first time and saw a chip in the top right of the windshield. I immediately called and reported it to Danny and he told me not to worry that they knew about it. My car was finally repaired after 35 days. Today, I get a letter in the mail from my insurance company that they filed a glass claim on me. I called to speak with Robert and see why he would lie and he continuously argued. They wouldn't let me speak to managment and hung up on me. I tried calling back several times to speak with management and they would hang up on me. Plus my brand new engine is now making a rattling noise.