Ron Lewis Chrysler Dodge Jeep Ram Pleasant Hills

Service GOOd but not GREAT because I had notified the salesman by phone that I was coming to see the specific vehicle in 1-1 1/2 hours but they did not have it ready for me to see and drive. Had to wait salesman by phone that I was coming to see the specific vehicle in 1-1 1/2 hours but they did not have it ready for me to see and drive. Had to wait about 20 minutes while snow/ice cleaned off. Quality of work just OK because they had previously put in a new battery in the car which made it so the sound and navigation system had to be reactivated before it would work. I was told to go to a Honda dealership to have that done. I did and found out that the codes were in the existing paperwork in the glove box and we could have done it without going to a dealership. When the battery was changed you would think the service worker would have taken care of the situation before they put it out on the lot to sell. Overall a smooth buying process and a very good price. Things mentioned above prevented it from being overall GREAT. More

Under warranty I take my car up for a certain type of check-up (which is different every 3000 miles) everytime soo far that I've taken it up and told them I needed the 100,000 mile warranty checkup which check-up (which is different every 3000 miles) everytime soo far that I've taken it up and told them I needed the 100,000 mile warranty checkup which i was given all the paper work on they still give me just a freakin oil change!! idiots must run the service dept. Now i live far away too and never have time to make this appt so I barely have time to take this in, in general and my brakes are making a horrible grinding sound ( this was what they were supposed to check in the first place!!! along with other things) Now what do I do, keep driving until they go out and i sue? I may as well, ill never get another car here again! More

DO NOT BUY FROM THEM OR SISTER STORES/BUYER BEWARE Liars DO NOT BUY FROM THEM OR SISTER STORES/BUYER BEWARE Liars /thieves/ misleading/crooks (I had to seek a attorneys help) thier certified pre owned truck DO NOT BUY FROM THEM OR SISTER STORES/BUYER BEWARE Liars /thieves/ misleading/crooks (I had to seek a attorneys help) thier certified pre owned truck nearly killed me (steering locked up going around bends)And so many more problems. They mislead me into thinking that they took the vehicle back and out of my name a couple days after i purchased it.They took all the keys,I took the plate ,empty my belongings out ETC...(more than 30 days later I learned they never took it out of my name ) there is this manager named larry welsh involved (THAT I HAVE NEVER MET )but he seem to know details ,Lie after ,lie after lie. I will make sure it gets to the news stations after its all done TELL EVERYONE DONT BUY FROM THESE THIEVES/ More

I had a run in with a deer and a friend recommended the Body Shop at Pleasant Hills Chrysler. The Body work was done like new, but the great thing was that they had their detailer (Ron) clean it up. My c Body Shop at Pleasant Hills Chrysler. The Body work was done like new, but the great thing was that they had their detailer (Ron) clean it up. My car NEVER, and I mean NEVER looked that good. The whole car looked as good as the newly painted area. He even put new car plastic mats on my floor and the trunk! I will be back just for the details. BTW---There is a service writer named DAVE who was a jerk. When He found out I was looking for the Body Shop he acted like I was never there. If anyone would go in for service I would go the the younger guy there with him. The sales staff was also looking at me like a piece of meat. I guess they were too stupid to think I couldn't see their reflections in the door glass! Stay with the Body Shop and Detail and you will be fine. Stay away from the rest of the Dealership. More

It must be nice to rate yourself, if you are going to falsify customer testimonials be smart about it, I mean your user name and your statement about yurself match each other. Unbelievable, and 3 of the falsify customer testimonials be smart about it, I mean your user name and your statement about yurself match each other. Unbelievable, and 3 of these 5 comments were made by the same person and in CAPITOL LETTERS, unreal!!! If you think salesmen are liars then this dealership exemplifies this trait. There are plenty of Chrysler Jeep and Dodge dealers in the area, take some advice and find another to work with. More

1st time in. A deer hit my 03 Grand Cher. The bodyshop mgr treated me like family. Assured me that the vehicle would be like new and it was. I strongly recommend this dealership mgr treated me like family. Assured me that the vehicle would be like new and it was. I strongly recommend this dealership More