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Ron Marhofer Buick GMC

North Canton, OH

3.5
31 Reviews

5617 Whipple Ave NW

North Canton, OH

44720

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Showing 31 reviews

August 21, 2023

The price on the hood is not what you will be paying. There are hidden fees that were never made clear upfront. Felt like the whole experience was a bait and switch. My calculations of the monthly payme More

by Unhappy
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
No names
August 29, 2022

We recently purchased a used vehicle from Ron Marhofer Buick in North Canton. We had the pleasure of working with Michael. He was very kind and made the process extremely smooth. All of the employees at t More

by watkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tuner
August 27, 2022

One of the best car buying experiences I have every had. Kelci Keim, at Marhofer Buick, is amazing at her job. She was not only professional and knowledgeable, but she made everything go so quick and smoo More

by mjbenci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kyleg@marhofer.com, Lee Ann
July 02, 2022

Ron Marhofer GMC Buick does not accept Navy Federal Credit Union, even when you're pre-approved. More

by MJB
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zz
May 04, 2022

Wonderful experience with Rick! Very informative, not pushy, friendly, and helpful. Really took care of us, I feel. Easy process. More

by oliverc25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Lee Ann
April 12, 2022

Trying to work out a deal . Hopefully I will hear something soon. Thanks for checking up More

by Zeb Moultry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt puenta
December 07, 2021

WILL NEVER TAKE MY CAR BACK THERE AGAIN! THEY GIVE YOU A CONTACT PERSON, THEY NEVER RESPOND TO YOUR CALLS, TEXTS, WORTHLESS! TOOK CAR IN ON SUNDAY PM SO THEY COULD START RECALL WORK THAT WOULD TAKE A FEW HO More

by Zimmpam01
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
TERRY NEVER RESPONDED TO TEXT OR CALLS, Lee Ann
July 29, 2021

The sales staff lie to you then don’t follow thru. I will never go back there!! I would suggest to shop elsewhere for your next car More

by AlanAlan.correctplumbing
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tristin
May 05, 2021

This place will over promise and under deliver. They completely wasted my time. They may have a cheaper price but you will pay for it with the horrible customer service More

by Andradesteven80@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Ann
May 08, 2021 -

Ron Marhofer Buick GMC responded

Hi Steven, I am so sorry to hear you did not have a pleasant experience with us. I will forward this to the appropriate personnel!

February 25, 2021

They sold me broken car I took to the dealership we find out the issue and they don’t want to fix it for me even we have warranty on it More

by iabujudeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee Ann
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