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Ron Marhofer Buick GMC
North Canton, OH
49 Reviews
At Ron Marhofer Buick GMC, we are dedicated to delivering unparalleled customer service and helping drivers find their perfect vehicle. With a legacy of excellence and a commitment to innovation, we offer an extensive range of new and pre-owned Buick and GMC models. Our knowledgeable team is here to guide you through every step of the car-buying process, ensuring you have a seamless and enjoyable experience. We understand that with so many dealerships available, choosing the right one can be overwhelming. That's why we go above and beyond to provide our drivers with a superior, modern, and stress-free car-buying experience. Whether you're seeking a new Buick or GMC in North Canton or need your current vehicle serviced, our team is here to assist you with professionalism and expertise.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 49 reviews
August 01, 2024
Ron Marhofer provided excellent customer service, product, and pricing. This is the second vehicle I have purchased with sale rep Jum Watt. He is knowledgeable and listens carefully to this customer' product, and pricing. This is the second vehicle I have purchased with sale rep Jum Watt. He is knowledgeable and listens carefully to this customer's needs. More
by stevewilder2835
Employees Worked With
Lee Ann , James Berger, Lindsey Tinsley
July 28, 2024
I booked my service appointment online. It was the seamless process. I was able to wait at the dealership while my service was completed. Very satisfied with the service provided It was the seamless process. I was able to wait at the dealership while my service was completed. Very satisfied with the service provided More
by Ron
Employees Worked With
Lindsey Tinsley
June 20, 2024
Joanna was a pleasure to work with. She followed through in a timely manner with all my requests. Dealership was great to work with. Thanks for the Beautiful truck She followed through in a timely manner with all my requests. Dealership was great to work with. Thanks for the Beautiful truck More
by wjsnider72
Employees Worked With
Joanna
May 27, 2024
A few issues i had with my latest swevice appt. 1- wrote down two phone number to be called at on the night drop off envelope- neither of those numbers were called. We were wondering why it was t 1- wrote down two phone number to be called at on the night drop off envelope- neither of those numbers were called. We were wondering why it was taking so long- apparently our home phone number is somewhere in the system and the service person was texting it. Finally, i called to ask about my enclave and told Terri the correct number to call. My home phone was called again and luckily i was home to answer. Again-told Terri what numbers to call. Shouldn't take 3 times! 2. Quoted for repair and had to inform Terri enclave service was under warrenty. 3. Was never told about loaner vehicles or drop off service. More
by kash580
Employees Worked With
Terri in service
August 21, 2023
The price on the hood is not what you will be paying. There are hidden fees that were never made clear upfront. Felt like the whole experience was a bait and switch. My calculations of the monthly payme There are hidden fees that were never made clear upfront. Felt like the whole experience was a bait and switch. My calculations of the monthly payment did not add up to what they showed. Plus they quoted one finance rate then the end came back with a lower one when we decided to leave. They never once showed an itemized cost of the car, and we never knew what the actual out-the-door cost was. Wasted 2 hours of my day, never shop there again. More
by Unhappy
Employees Worked With
No names
August 29, 2022
We recently purchased a used vehicle from Ron Marhofer Buick in North Canton. We had the pleasure of working with Michael. He was very kind and made the process extremely smooth. All of the employees at t Buick in North Canton. We had the pleasure of working with Michael. He was very kind and made the process extremely smooth. All of the employees at the dealership were more than understanding of our son running wild towards the end of our visit. We arrived knowing what car we wanted to test drive around 3 and were out the door with the car by 5:30. More
by watkins
Employees Worked With
Michael Tuner
