Ron Marhofer Buick GMC

Trying to work out a deal . Hopefully I will hear something soon. Thanks for checking up Hopefully I will hear something soon. Thanks for checking up More

WILL NEVER TAKE MY CAR BACK THERE AGAIN! THEY GIVE YOU A CONTACT PERSON, THEY NEVER RESPOND TO YOUR CALLS, TEXTS, WORTHLESS! TOOK CAR IN ON SUNDAY PM SO THEY COULD START RECALL WORK THAT WOULD TAKE A FEW HO CONTACT PERSON, THEY NEVER RESPOND TO YOUR CALLS, TEXTS, WORTHLESS! TOOK CAR IN ON SUNDAY PM SO THEY COULD START RECALL WORK THAT WOULD TAKE A FEW HOURS TO COMPLETE. I DID NOT GET MY CAR BACK UNTILL 4;10PM ON TUESDAY. THEY LEFT ME STRANDED AT WORK WITH NO WAY HOME OR NO WAY BACK TUESDAY! NEVER RETURNED CALL UNTIL IT WAS DONE, THEN THERE WAS NO MECHANICS ANYWHERE WHEN I PICKED IT UP! DONT KNOW WHAT THEY DID BUT NOW I HAVE LITTLE HEAT MY CONSOLE IS CRACKED AND THEY NEVER RESET THE CHECK ENGINE LIGHT FOR THE RECALL. HAD TO HAVE IT DONE ELSE WHERE! RUN DON'T GO THERE!!!!!! More

The sales staff lie to you then don’t follow thru. I will never go back there!! I would suggest to shop elsewhere for your next car never go back there!! I would suggest to shop elsewhere for your next car More

They sold me broken car I took to the dealership we find out the issue and they don’t want to fix it for me even we have warranty on it out the issue and they don’t want to fix it for me even we have warranty on it More

test drive and possible purchase of 2017 Jeep Cherokee I found the Jeep Cherokee Trail hawk thru the Car Fax search engine. I've been looking for weeks, trying to decide if I really wanted to make such a b I found the Jeep Cherokee Trail hawk thru the Car Fax search engine. I've been looking for weeks, trying to decide if I really wanted to make such a big commitment. And I found pretty close to what I wanted thru Ron Marhofer Buick on Whipple Avenue in N. Canton, on the Car Fax site you can email the dealer and inquire if the vehicle is still available and that is what I did. I had a reply before I can to work the next day that the vehicle was indeed available and did I want to come in for a test drive. I did reply to the sender Tarri Hill and advised I was planning on stopping in that evening after my husband and I got off work, (note I did give Tarri my hours 7am to 3pm) probably around 5:00pm, I received a couple additional emails requesting more information, wanting a phone call, wanting to set up texting. I did advised Tarri that I was not allowed personal phone calls. I am an Emergency Medical Dispatcher for 3 separate communities I can not be distracted by my cell phone. I Told Tarri more than once I was going to be at the dealership at around 5:00pm approx.. Tarri was pushy and needed to speak with me, give me the salesmans name, etc. I did end up saying either email me the salesmans name or don't.. pull the jeep inside or don't.. I'll find out when I get there. Well Traffic was a nightmare, we got there after 5pm wandered around the showroom for awhile because the ladies at the desk were visiting. Only to be told that the vehicle was sold. I have an email at 4:42 stating the vehicle is still available.. and then one at 5:42 an email stating it was sold.. We drove at least 45 min to get there. I'm still looking, My daughter is looking for a car, I have alot of contacts in my job.. I will tell everyone of the way I was mis-treated at Marhofer More