Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ron Marhofer Hyundai
Cuyahoga Falls, OH
757 Reviews
Ron Marhofer Auto Family is proud to provide our customers with the latest new models from Chevrolet, Buick, GMC, Hyundai, Genesis, and Nissan. We have been providing the Northeast Ohio community with a quality automotive experience since 1919.
With the large range of brands offered by Ron Marhofer Auto Family, there is a vehicle for every budget and lifestyle within our inventory. Whether you are looking to purchase a family-friendly SUV, a smooth new sedan, or a robust new truck, you can find what you need at our dealerships. Not only does Ron Marhofer Auto Family provide Northeast Ohio with a great selection of new vehicles, but we also offer a no-pressure atmosphere so you can choose your next vehicle in peace.
If a new vehicle isn't for you, browse our selection of used, cars, trucks, and SUVs. Our used inventory is comprised of a variety of makes and models that have been thoroughly inspected to ensure quality. We provide a free Carfax vehicle history report with every used car we sell and offer you an upfront value for your trade guaranteed with cash.
Regardless of your budget, Ron Marhofer Auto Family is here to help make car buying easy for you. Our professional finance specialists partner with over 30 banks, so you can be sure you will get the best auto finance rates for your budget! We also provide lease options for those drivers who are looking for an alternative finance option.
Can't make it into our dealership to pick up your car? No worries! Our dealerships offer free home delivery up to 150 miles away! We also offer delivery up to 400 miles from the dealership at an additional cost.
Ron Marhofer Auto Family is your #1 source for Chevrolet, Buick, GMC, Hyundai, Genesis, and Nissan maintenance and repairs in Northeast Ohio. Our certified technicians are highly skilled in oil changes, brake repair, tire rotations, and more! Whatsmore, our dealerships only use genuine parts and accessories to provide the best quality service
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 757 reviews
February 10, 2025
Been coming to this dealership for years never had a problem everyone there is very nice knowledgeable and they get me in and out of there fast! problem everyone there is very nice knowledgeable and they get me in and out of there fast! More
by glh069
Employees Worked With
I don't remember the names of the two gentlemen that were there but they were both great!
January 21, 2025
My O2 sensor is a bit rusted and instead of trying known techniques to remove it, they wanted to brute force it and have me give them the green light to damage my catalytic converter, which they wanted to c techniques to remove it, they wanted to brute force it and have me give them the green light to damage my catalytic converter, which they wanted to charge me an extra 3 grand for if they broke it during the process. I understand not wanting to take the liability, but if they would take the time to do it properly there should not be damage done to other parts of the vehicle. I bought my car here and had hopes that if anyone could do it properly, it would be them especially for what they were charging, boy was I wrong. O2 sensor threads are known to rust, so you think they would have experience in this area. It is disappointing to say the least. More
by NA
Employees Worked With
Multiple
January 20, 2025
DO NOT BUY A HYUNDAI OR BUY FROM THIS TERRIBLE DEALERSHIP. I have purchased multiple vehicles from this dealership. I purchased extended warranties on all as I was led to believe they would "kic DEALERSHIP. I have purchased multiple vehicles from this dealership. I purchased extended warranties on all as I was led to believe they would "kick in" after the factory warranty expired, only to find that was NOT the case and I was essentially paying for a warranty on top of a warranty I already had, shameful misleading Marhofer sales folks. The service dept is terrible, ridiculously expensive and poorly trained lacking with mediocre workmanship. The sales dept will tell you anything they want in order to get you to purchase a vehicle, READ the fine print, don't trust a word that comes out of their mouth. Now on to Hyundai vehicles......if you are considering a Hyundai (any Hyundai) make sure you read the attached first (I guarantee you wont want to buy one after reading it) Research online Hyundai theta engine settlement. So if you buy any Hyundai be aware that around 50k-60K they all start burning oil, by the time you hit 80K they will be burning LOTS OF OIL. I had two of my three vehicles burn three quarts of oil every 500 miles and they were under 80K mileage. Hyundai knows this is a design fault. SO they settled the lawsuit with a "lifetime engine warranty". Sounds great eh? Not so fast. You need to pay $260 to do an oil change and an oil consumption test to "prove" its burning oil. Once they determine that you then have to pay $900 for a carbon cleaning and then do another oil consumption test. If it fails that again you get to get the engine replaced !! Fantastic right? Not so fast, you are now out $1200.00 for nothing for something supposedly under warranty and lucky you, you get to have a used re manufactured engine installed in your vehicle, which by the way will do the exact same thing the current engine you have did !! This AFFECTS all there GDI vehicles, new and old, Sonata, Palisades, Tucson, Elantra, Santa Fe......see the class action lawsuit details. The Hyundai warranty isn't worth crap and the dealer about the same. Stay away from the dealer and Hyundai and don't expect your engine to last past 100K without major issues. Pay the extra and buy a Honda or Toyota instead of this design flawed pieces of junk. I know I bought three of them....and learned the hard way. Shameful Hyundai and Ron Marhofer. More
by DontbuyaHyundai
Employees Worked With
Mitchell Scolaro
December 03, 2024
The staff and leadership at the Hyundai store are exceptional. Their sales staff are salaried not commission based; they work on providing you the best experience for what YOU want not what brings i exceptional. Their sales staff are salaried not commission based; they work on providing you the best experience for what YOU want not what brings in the most money for their paychecks. They are a high-volume store and sometimes there is a wait to get into finance and get the deal complete. Should you ever feel uncomfortable with anything, just speak up and they'll do their very best to address your concerns. I've been here going on 8 years and feel very strong about the amazing customer-focused approach to understanding and satisfying the needs, preferences, and expectations of every customer. More
by Robo
Employees Worked With
Robert
December 02, 2024
Great place to buy a car. They make the buying experience easy because they give you the best price upfront no hidden fees. Everything is explained upfront. I highly recommend They make the buying experience easy because they give you the best price upfront no hidden fees. Everything is explained upfront. I highly recommend Ron Marhofer Hyundai of Cuyahoga Falls! More
by Happycustomer
Employees Worked With
Chris P
