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Ron Marhofer Hyundai - Service Center
Cuyahoga Falls, OH
51 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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51 Reviews of Ron Marhofer Hyundai - Service Center
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May 26, 2025
Said you could inspect car Thursday so we dropped off wed night. No inspection thur or Friday. If you had not called sat morning that you inspected and would be done that day I would have picked up my car. night. No inspection thur or Friday. If you had not called sat morning that you inspected and would be done that day I would have picked up my car. You wanted to upsell a flush n fill when it was done by you 12k ago when the engine was replaced. Heat shield just needed takes up but you say full replacement. Seems like you’re trying to upsell stuff I don’t need. I have received service like this in the past and really think your service needs an update. Get a consultant in to show your team how to do it properly. Also want to point out DeClane was fine but time promised to undo car vs what happened was so poor which is why he is getting a poor rating. Otherwise he is very nice More
by Kevin Harper
May 22, 2025
The service work was done well. The person behind the desk was friendly and attentive. I was disappointed that you recommended almost $1100 in service for items that are not even on The person behind the desk was friendly and attentive. I was disappointed that you recommended almost $1100 in service for items that are not even on my maintenance schedule. Other than that, everything was good. More
by mask44224
Employees Worked With
Decland
May 15, 2025
Every time I’m there, everyone is super kind and courtesy. The building is super clean, it’s easy to find where you need to go and everywhere is wheelchair accessible. Hank was my customer relations courtesy. The building is super clean, it’s easy to find where you need to go and everywhere is wheelchair accessible. Hank was my customer relations manager and he was wonderful to work with. It made for a very easy experience getting my car the fix it needed More
by Sarahcherok
Employees Worked With
Hank Predico
May 14, 2025
Ron Marhofer Hyundai is a top-shelf auto dealer for both sales and service. The scheduled maintenance yesterday was performed on time and on budget. This is our 4th Hyundai from Ron Marhofer. That says it a sales and service. The scheduled maintenance yesterday was performed on time and on budget. This is our 4th Hyundai from Ron Marhofer. That says it all. More
by bvs1652
Employees Worked With
Declan & Hank
May 09, 2025
My appointment was fast and easy. Declan was very helpful with fixing an additional issue. Declan was very helpful with fixing an additional issue. More
by bbf6890
Employees Worked With
May 06, 2025
kind. patient helpful Quite EXPENSIVE however for oil change etc. (especially for seniors/widow!!) otherwise good job!!!!! patient helpful Quite EXPENSIVE however for oil change etc. (especially for seniors/widow!!) otherwise good job!!!!! More
by thejake2070
Employees Worked With
Dan Bajc
April 25, 2025
Dan was gracious & courteous from start to finish for my Venue service checkup . Very kind in caring enough advising my battery replacement, so as I wouldn’t be stranded at some point soon, Service techs ke Venue service checkup . Very kind in caring enough advising my battery replacement, so as I wouldn’t be stranded at some point soon, Service techs kept me advised of status on my vehicle and services. Oil change, tire rotation, fluids top, And an all 21 green is great status! Thank you for taking care of me and my Venue as we safely hug the road. More
by doolot2
Employees Worked With
April 09, 2025
Efficient, clean, all the employees were friendly and helpful. My advisor provided an accurate estimate of the time it would take for my service to be complete helpful. My advisor provided an accurate estimate of the time it would take for my service to be complete More
by gfnrandall
