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Ron Marhofer Hyundai - Service Center

Cuyahoga Falls, OH

4.0
51 Reviews

51 Reviews of Ron Marhofer Hyundai - Service Center

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May 26, 2025

Said you could inspect car Thursday so we dropped off wed night. No inspection thur or Friday. If you had not called sat morning that you inspected and would be done that day I would have picked up my car. More

by Kevin Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debonaire Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Declane
May 22, 2025

The service work was done well. The person behind the desk was friendly and attentive. I was disappointed that you recommended almost $1100 in service for items that are not even on More

by mask44224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Decland
May 24, 2025 -

Ron Marhofer Hyundai responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to our Service & Parts Director, Chris Schaubert at 234-245-6030 or cschaubert@marhofer.com when you have a chance. Thank you, and we look forward to hearing from you.

May 15, 2025

Every time I’m there, everyone is super kind and courtesy. The building is super clean, it’s easy to find where you need to go and everywhere is wheelchair accessible. Hank was my customer relations More

by Sarahcherok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank Predico
May 18, 2025 -

Ron Marhofer Hyundai responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Ron Marhofer Hyundai is a top-shelf auto dealer for both sales and service. The scheduled maintenance yesterday was performed on time and on budget. This is our 4th Hyundai from Ron Marhofer. That says it a More

by bvs1652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Declan & Hank
May 17, 2025 -

Ron Marhofer Hyundai responded

Hi, thank you so much for your positive comments about Ron Marhofer Hyundai of Cuyahoga Falls! We hope you have a great day!

May 10, 2025

Really awesome. Had no problems. Very nice. Pleasant. Sense of humor. Treating me really good. More

by jazzystorms3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure names.
May 13, 2025 -

Ron Marhofer Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2025

My appointment was fast and easy. Declan was very helpful with fixing an additional issue. More

by bbf6890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Ron Marhofer Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ron Marhofer Hyundai of Cuyahoga Falls. Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

kind. patient helpful Quite EXPENSIVE however for oil change etc. (especially for seniors/widow!!) otherwise good job!!!!! More

by thejake2070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bajc
May 09, 2025 -

Ron Marhofer Hyundai responded

Hi, thank you for taking the time to leave us feedback about your experience with us and for bringing this matter to our attention. We would like to get more details about this; please reach out to our Service & Parts Director Chris Schaubert at 234-245-6030 or cschaubert@marhofer.com. Thank you!

May 05, 2025

Friendly and helpful staff. They did a wonderful job. Very pleased with everything they did. More

by LHT1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hank
May 09, 2025 -

Ron Marhofer Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Marhofer Hyundai of Cuyahoga Falls! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2025

Dan was gracious & courteous from start to finish for my Venue service checkup . Very kind in caring enough advising my battery replacement, so as I wouldn’t be stranded at some point soon, Service techs ke More

by doolot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Ron Marhofer Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2025

Efficient, clean, all the employees were friendly and helpful. My advisor provided an accurate estimate of the time it would take for my service to be complete More

by gfnrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debonaire Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan (service advisor at the desk)
Apr 11, 2025 -

Ron Marhofer Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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