Back in July I was looking for a suv with a six cilinder that could tow. On the way home from dinner I saw this vehicle at Ron Norris. They are of course closed on Sunday, so called about it on Monday. Had a sales person named George suppose to be top notch, did not think so. Actually said to me maybe this is Not the vehical for me because I wanted him to lower the price and did not want to that either. Then talked to the general manger Scott very unprofessional and by my appearance thought I was a waste of time. Treated me like a real dirt bag, oh well guess that is the way they do things at this dealership. Took a whole week to buy this car because of the forth of July holiday too. Finally got the vehical after finally coming to a price that was right on the vehical. Drove it home and it needed an alignment pulling to the left real bad. Also asked to get a few repairs like scratches to be fixed and some interior pieces too, they said “you bought a used car what do you expect”. They did what they could do and said “ we are done with you, you ask way too much, this is what Scott the general manager said to me. The interior doors had this black film on it, did get it cleaned but you could tell I asked way to much again. Then the real kicker they sold me a car with dry rotted tires, real nice after making my third car payment had to drop over $700.00 worth of tires on this car. This again was a certified pre owened Buick, I guess this is what you get when you by a certified car from Ron Norris Buick in Titusville Florida. Had to get new tires because one was so bad it would have exploded, did they care of course not. Plus I am a licensed foster parent and that would have sucked real bad if something had happened to my wife and those three children. The experience has been horrible and thanks for stepping up to the plate to take care of a future gm customer, plus they lied to me about loaner vehical it’s a ploy to suck you in and then once again they drop the ball on the customer. Do not recommended this dealership to anyone. You know the kicker I have a friend that buys all of his cars there he told me to go there because they take care of him. Well they dropped the ball on me. Thanks Ron Norris!