Eric Lugo
Eric Lugo at Starling GMC

Eric Lugo

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

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4.9
148 Reviews

HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 6-year-old son, who inspires me every day.

Dealership Experience

2 yrs, 6 mos

Industry Experience

14 yrs

Languages Spoken

English English

Spanish Spanish

4.9

148 Reviews

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148 Reviews of Eric Lugo

September 24, 2026

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Employee Rating

They came through for me when I didn't think I could get a new car!! More

by kaylala30
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Recommend Dealer
Yes
Sep 24, 2026

Starling GMC responded

Knowing we could help you secure a used Chevrolet Trax when you thought you couldn’t get a new car means a lot to our team. Thank you for the five-star rating. Eric Lugo

September 20, 2026

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It was a very straightforward process, they have great team - very friendly and got me into exactly what I was looking for. More

by johnson.jacob1582
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Recommend Dealer
Yes
Sep 20, 2026

Starling GMC responded

Knowing you found the process straightforward means a lot to our team. We’re delighted we could match you with a new GMC Sierra 1500 that fits exactly what you were looking for. Eric Lugo

September 11, 2026

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Unusual don’t do these but must say having being in the business for 20+ years and them not knowing this there professional and concern for my needs was great to see. This company and I’ve dealt with a few More

by campool66
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Recommend Dealer
Yes

Other Employees Tagged: Nateko Thompson, Philip Smith

Sep 11, 2026

Starling GMC responded

Personalized service guides every interaction with our sales team. Knowing that our professionalism and attention to your needs during the purchase of your used Sierra 1500 earned a five-star recommendation is truly rewarding. We’re here whenever you’re ready for another vehicle. Eric Lugo

September 04, 2026

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I hate buying vehicles but Starling changed that! Phil was amazing! He was patient and kept me informed of everything. I didn’t feel like just another sale. They listened and gave me a great deal! I More

by mswinson128
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Recommend Dealer
Yes

Other Employees Tagged: Philip Smith

Sep 04, 2026

Starling GMC responded

Your praise of Philip’s patience and clear communication shows how our team strives to treat every customer as an individual. Hearing that you love your new 2027 GMC Terrain and would recommend our dealership to others means a lot to our team. Eric Lugo

August 25, 2026

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I have been pruchasing vehciles at diffrent dealers for several years, and I must say that this has been the most pleasent experiance ever. It was an enjoyable experiance for myself and my wife. We came More

by philliphubert
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Recommend Dealer
Yes

Other Employees Tagged: Dominick Cataldi

Aug 25, 2026

Starling GMC responded

Your note about never feeling rushed underscores our commitment to a low-pressure buying environment. Dominick is delighted to have guided you to the right Sierra 1500 Denali, and Eric is pleased he could keep things moving without making you feel like just another number. Congratulations on your new Sierra 1500 Denali! Eric Lugo

August 19, 2026

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Had a wonderful experience! John was very helpful and knowledgeable with the purchase of our new truck. Excellent customer service! More

by todddenson
Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler, Jonathan Gould

Aug 19, 2026

Starling GMC responded

Hearing that you found our team’s support helpful and knowledgeable during the service on your GMC 2500 means a lot to us. We’re glad the experience was excellent and appreciate your five-star rating. Eric Lugo

August 06, 2026

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The entire Starling team went above and beyond to ensure that got the V-6 SUV I was looking for. More

by clcook
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Recommend Dealer
Yes

Other Employees Tagged: Nateko Thompson, Daniel Murari

Aug 06, 2026

Starling GMC responded

Our team enjoyed helping you find the V-6 GMC Acadia you wanted. Hearing that our team went above and beyond means a lot to us. Eric Lugo

August 05, 2026

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Emily and the service department provided great communication regarding repairing my transmission leak. It took a few days to receive the needed parts. I was kept in the loop for the entire process More

by rwt3
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Emily.

Aug 05, 2026

Starling GMC responded

Knowing you felt kept in the loop throughout the parts-ordering process means a lot to our service team. We’re pleased we could complete the transmission repair on your GMC Sierra 3500 while maintaining clear communication, and we appreciate your five-star rating. Eric Lugo

August 01, 2026

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Jonathan was very helpful from start to finish. He made the whole buying experience amazing. I definitely would purchase from him again. More

by bwick874
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gould, Daniel Murari

Aug 01, 2026

Starling GMC responded

It’s wonderful to hear Jonathan guided you so effectively from start to finish. We’re thrilled your new GMC purchase was smooth and enjoyable. We look forward to assisting you again. Eric Lugo

July 28, 2026

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Scott at Starling is wonderful! I’ve bought 3 trucks from Starling and he is the reason why. More

by sonja
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Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler

Jul 28, 2026

Starling GMC responded

It’s been a pleasure assisting you with three truck purchases, and we’re glad Scott could earn your trust. We hope you enjoy your new GMC Yukon and look forward to welcoming you back in the future. Eric Lugo

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