Eric Lugo
Eric Lugo at Starling GMC

Eric Lugo

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

Contact Me
4.8
118 Reviews

HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. I have had the honor of being recognized as one of the top ten finance managers in the country. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 5-year-old son, who inspires me every day.

Dealership Experience

2 yrs, 1 mo

Industry Experience

13 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

118 Reviews

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118 Reviews of Eric Lugo

April 10, 2026

Dealership Rating
Employee Rating

Great team and buying experience. Will be buying all of my vehicles from Teeko and Scott from now on - thanks guys More

by mikem35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2026

Starling GMC responded

Thank you for the five-star review. It’s great to hear that Scott and our team delivered an excellent experience when you purchased your new GMC Yukon. We look forward to helping you with future purchases. Eric Lugo

April 09, 2026

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Very Professional and polite at the same time while being informative. Great experience and would recommend More

by ROGER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon King

Apr 09, 2026

Starling GMC responded

We’re delighted to hear our team was professional, polite, and informative while servicing your GMC Sierra 2500. Your recommendation means a lot and we look forward to assisting you again. Holly Gibson

April 02, 2026

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Excellent and professional. Patient and relatable. Not pushy. We will return and recommend the whole team. More

by svanroekel13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2026

Starling GMC responded

Thank you for highlighting our professional and patient approach during your new GMC Terrain purchase. We’re delighted you felt comfortable throughout the process. We look forward to serving you again and appreciate your recommendation. Eric Lugo

April 01, 2026

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Very professional. Easy to work with. Friendly and helpful. Love my new 2026 GMC Canyon. More

by emmiemadden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

Starling GMC responded

It’s great to know our team provided a professional, easy, and friendly experience. Enjoy your new 2026 GMC Canyon, and thank you for choosing us. We look forward to assisting you again. Eric Lugo

March 27, 2026

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Great experience from start to finish. They made the buying process easy and I got exactly what I wanted. More

by sjoyce919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominick Cataldi, Daniel Murari

Mar 27, 2026

Starling GMC responded

It’s wonderful to know the buying process was easy and that you got the GMC you wanted. We’re glad our staff could support you at every stage. Please let us know if there’s anything else we can do. Eric Lugo

March 27, 2026

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Quick and smooth from beginning to end. Thank You for getting me in and out, same day. More

by bob7fish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murari, Shannon Finfrock

Mar 27, 2026

Starling GMC responded

Thank you for sharing how quick and smooth the process was for your new GMC Sierra 1500. We’re glad we could get you in and out on the same day. Enjoy your new truck and feel free to reach out if we can assist down the road. Eric Lugo

March 27, 2026

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Employee Rating

Sold Me A 2025 Acaida On Monday March 16th It Broke Down On The Following Saturday March 21st. Took To Dealer To Have New Battery Installed, Then On Monday Morning March 23rd It Broke Down Again. Took It Ba More

by screamineagle055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 30, 2026

Starling GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Holly Gibson

Mar 30, 2026

Starling GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Holly Gibson

March 20, 2026

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Employee Rating

Very knowledgeable and helpful staff. Very easy to work with. Really appreciate all the time spent setting up my new GMC. Thanks More

by jimkinsey57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler, Nateko Thompson

Mar 20, 2026

Starling GMC responded

It’s great to hear our staff’s expertise made setting up your new GMC Canyon straightforward. Thank you for choosing us and enjoy every drive. Eric Lugo

March 13, 2026

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Employee Rating

I’m so grateful and thankful for starling GMC. I thought I could never get another car in the timeframe that I needed one and they came through A+ rating with me. More

by torraallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 13, 2026

Starling GMC responded

Thank you for the five-star review and for sharing your experience. We’re glad we could help you get into your Mitsubishi when you needed it. Eric Lugo

March 11, 2026

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Employee Rating

The whole Sales team was very helpful and pleasant. They work diligently to find a vehicle that fit my needs More

by bkirelan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2026

Starling GMC responded

We’re glad our sales team could find a new GMC Acadia that matches your needs. Thank you for the five-star rating. Enjoy driving your Acadia! Eric Lugo

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