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Eric Lugo
150 Reviews
HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 6-year-old son, who inspires me every day.
Read moreDealership Experience
2 yrs, 7 mos
Industry Experience
14 yrs, 1 mo
Languages Spoken
English
Spanish
150 Reviews
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150 Reviews of Eric Lugo
October 07, 2026
My back was against the wall but your staff saved me Thanks to Shannon’s excellent advice and help I am in a SAFE ride now Thanks to Shannon’s excellent advice and help I am in a SAFE ride now More
by loreneredmon
Verified CustomerOther Employees Tagged: Shannon Finfrock
October 02, 2026
My experience was straight forward, I told them exactly what I wanted they had it on their lot. Straight forward no runarounds negotiation got me a great price and I drove off with my dream truck. If you w what I wanted they had it on their lot. Straight forward no runarounds negotiation got me a great price and I drove off with my dream truck. If you want to waste time go to other dealers if you want the best deal upfront you know where to go. More
by Jabrand89
Other Employees Tagged: Shannon Finfrock
September 24, 2026
They came through for me when I didn't think I could get a new car!! a new car!! More
by kaylala30
Other Employees Tagged: Jonathan Gould, Philip Smith, Daniel Murari
September 20, 2026
It was a very straightforward process, they have great team - very friendly and got me into exactly what I was looking for. team - very friendly and got me into exactly what I was looking for. More
by johnson.jacob1582
Other Employees Tagged: Nateko Thompson, Philip Smith, Dominick Cataldi
September 11, 2026
Unusual don’t do these but must say having being in the business for 20+ years and them not knowing this there professional and concern for my needs was great to see. This company and I’ve dealt with a few business for 20+ years and them not knowing this there professional and concern for my needs was great to see. This company and I’ve dealt with a few, must say they are a 5 STAR company and would recommend anyone that this company is top notch. If I decide decided to pursue another vehicle and they even come close to having what I may need they will definitely be the one I will deal with. Great people and staffing. Owner must be proud and if they don’t know they need a wake up cause the staff is great to deal with. Thank you again. DJ More
by campool66
Other Employees Tagged: Nateko Thompson, Philip Smith
September 04, 2026
I hate buying vehicles but Starling changed that! Phil was amazing! He was patient and kept me informed of everything. I didn’t feel like just another sale. They listened and gave me a great deal! I Phil was amazing! He was patient and kept me informed of everything. I didn’t feel like just another sale. They listened and gave me a great deal! I love my new 2027 GMC Terrain! You guys are truly the best! Thanks again for everything!! I highly recommend Starling to anyone in the market for a vehicle! More
by mswinson128
Other Employees Tagged: Philip Smith
August 25, 2026
I have been pruchasing vehciles at diffrent dealers for several years, and I must say that this has been the most pleasent experiance ever. It was an enjoyable experiance for myself and my wife. We came several years, and I must say that this has been the most pleasent experiance ever. It was an enjoyable experiance for myself and my wife. We came and not once did we feel rushed, or pressured to buy or to loose out. "Dominick Cataldi" our sales associate, did a fatastic job and should be commended. He showed us the original vehicle that we had come in to look for and explained everthing in detail. I enjoyed the vehicle but had some concerns about the ride and some other items. After test ride and he showed us another vehicle that that he belived would quelch my concerns. Myself and the wife could not be happier with our purchase, of the new vehicle (2026 GMC Sierra 1500 Denali) that Dominick recommended. And a shout out to "Eric Lugo". thank you for having the crew to get me in and out quickly without feeling rushed and just another number. Sincerely Phillip and Kate More
by philliphubert
Other Employees Tagged: Dominick Cataldi
August 19, 2026
Had a wonderful experience! John was very helpful and knowledgeable with the purchase of our new truck. Excellent customer service! John was very helpful and knowledgeable with the purchase of our new truck. Excellent customer service! More
by todddenson
Other Employees Tagged: Scott Schuler, Jonathan Gould
August 06, 2026
The entire Starling team went above and beyond to ensure that got the V-6 SUV I was looking for. that got the V-6 SUV I was looking for. More
by clcook
Other Employees Tagged: Nateko Thompson, Daniel Murari
August 05, 2026
Emily and the service department provided great communication regarding repairing my transmission leak. It took a few days to receive the needed parts. I was kept in the loop for the entire process communication regarding repairing my transmission leak. It took a few days to receive the needed parts. I was kept in the loop for the entire process. More
by rwt3
Other Employees Tagged: Emily.
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