Eric Lugo
Eric Lugo at Starling GMC

Eric Lugo

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

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4.9
145 Reviews

HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 6-year-old son, who inspires me every day.

Dealership Experience

2 yrs, 6 mos

Industry Experience

14 yrs

Languages Spoken

English English

Spanish Spanish

4.9

145 Reviews

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145 Reviews of Eric Lugo

September 04, 2026

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Employee Rating

I hate buying vehicles but Starling changed that! Phil was amazing! He was patient and kept me informed of everything. I didn’t feel like just another sale. They listened and gave me a great deal! I More

by mswinson128
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Recommend Dealer
Yes

Other Employees Tagged: Philip Smith

Sep 04, 2026

Starling GMC responded

Your praise of Philip’s patience and clear communication shows how our team strives to treat every customer as an individual. Hearing that you love your new 2027 GMC Terrain and would recommend our dealership to others means a lot to our team. Eric Lugo

August 25, 2026

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I have been pruchasing vehciles at diffrent dealers for several years, and I must say that this has been the most pleasent experiance ever. It was an enjoyable experiance for myself and my wife. We came More

by philliphubert
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Recommend Dealer
Yes

Other Employees Tagged: Dominick Cataldi

Aug 25, 2026

Starling GMC responded

Your note about never feeling rushed underscores our commitment to a low-pressure buying environment. Dominick is delighted to have guided you to the right Sierra 1500 Denali, and Eric is pleased he could keep things moving without making you feel like just another number. Congratulations on your new Sierra 1500 Denali! Eric Lugo

August 19, 2026

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Had a wonderful experience! John was very helpful and knowledgeable with the purchase of our new truck. Excellent customer service! More

by todddenson
Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler, Jonathan Gould

Aug 19, 2026

Starling GMC responded

Hearing that you found our team’s support helpful and knowledgeable during the service on your GMC 2500 means a lot to us. We’re glad the experience was excellent and appreciate your five-star rating. Eric Lugo

August 06, 2026

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The entire Starling team went above and beyond to ensure that got the V-6 SUV I was looking for. More

by clcook
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Recommend Dealer
Yes

Other Employees Tagged: Nateko Thompson, Daniel Murari

Aug 06, 2026

Starling GMC responded

Our team enjoyed helping you find the V-6 GMC Acadia you wanted. Hearing that our team went above and beyond means a lot to us. Eric Lugo

August 05, 2026

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Emily and the service department provided great communication regarding repairing my transmission leak. It took a few days to receive the needed parts. I was kept in the loop for the entire process More

by rwt3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Emily.

Aug 05, 2026

Starling GMC responded

Knowing you felt kept in the loop throughout the parts-ordering process means a lot to our service team. We’re pleased we could complete the transmission repair on your GMC Sierra 3500 while maintaining clear communication, and we appreciate your five-star rating. Eric Lugo

August 01, 2026

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Jonathan was very helpful from start to finish. He made the whole buying experience amazing. I definitely would purchase from him again. More

by bwick874
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gould, Daniel Murari

Aug 01, 2026

Starling GMC responded

It’s wonderful to hear Jonathan guided you so effectively from start to finish. We’re thrilled your new GMC purchase was smooth and enjoyable. We look forward to assisting you again. Eric Lugo

July 28, 2026

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Scott at Starling is wonderful! I’ve bought 3 trucks from Starling and he is the reason why. More

by sonja
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Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler

Jul 28, 2026

Starling GMC responded

It’s been a pleasure assisting you with three truck purchases, and we’re glad Scott could earn your trust. We hope you enjoy your new GMC Yukon and look forward to welcoming you back in the future. Eric Lugo

July 27, 2026

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3rd attempt to leave Emily Rivera, a highly competent Service Advisor at Starling GMC in Titusville FL. No luck using the link provided?? I am a career ASE master mechanic for 50 years (retired). I have More

by jeroldalanenglish
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Zullo, Scott Schuler , Emily Rivera

Jul 27, 2026

Starling GMC responded

Hearing about your 5-star experience with your 2025 Chevrolet Equinox EV service made our day. We’re glad Scott arranged that same-day appointment and spared you the trip to Orlando; please let us know how we can assist next time. Eric Lugo

July 25, 2026

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Great service and wonderful people! Love the energy, professionalism, and knowledge that the team possess! More

by mggjones35
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Zullo, Shannon Finfrock

Jul 25, 2026

Starling GMC responded

It’s wonderful to hear you enjoyed our team’s energy and professionalism. Eric, Steve, and Shannon are glad to have helped you with your GMC Sierra 1500 and are here if you need anything else. Eric Lugo

July 23, 2026

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Jonathan, Steve #1, Eric, Danny, Scott, and Steve #2, are an amazing team to work with! they work so hard to make the process seamless, and enjoyable. the only dealership I will buy from. hands down 5 s More

by mkdr1968
Sales Price Transparency
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Recommend Dealer
Yes
Jul 23, 2026

Starling GMC responded

Thank you for highlighting how Jonathan, Steve, Eric, Scott, and Daniel worked together to make your Kia purchase seamless and enjoyable. We appreciate the five-star rating and your loyalty. Eric Lugo

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