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Ron Tirapelli Ford
Shorewood, IL
139 Reviews
Since we opened our dealership in 1984, the automotive industry as evolved over the years. We have continued to reinvent ourselves keeping our customers and their needs first. It is important that our customers know this. Our employees are pleased to say they are part of the Tirapelli team and many have been a part of our family for over 20 years.
At Ron Tirapelli Ford, our product specialist will ensure you find an ideal vehicle for your needs. We want to make sure you are happy with your first experience so it will not be the last experience with us. We do everything we can to build long term relationships. At Ron Tirapelli Ford, we've found going the extra mile helps our customer go the extra thousands.
Our goal is to have a state of the art facility, the best people, the best selection and the best service to ensure our customer has a happy experience.
Our Values:
RESPECT
HONESTY
EXCELLENCE
TEAMWORK
We want to come to work to make sure you are happy with all your transportation needs here at Ron Tirapelli Ford, Inc.
It Takes More Than Just One Happy Shorewood Customer to Earn the Trust of Drivers Throughout Joliet, Lockport, Plainfield and New Lenox
It Takes a Dynamic Team Just Like the One at Ron Tirapelli Ford
At Ron Tirapelli Ford, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle.
Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Ford Escape, Focus, F-150, Fusion or Explorer of your dreams in your driveway, on your terms.
When you're ready to return to our Shorewood dealership for regular car service and maintenance, we'll be ready to perform whatever work your vehicle requires. And when you're in the market for auto parts, we're ready to
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 139 reviews
March 26, 2024
Worked with the Fleet department and loved how Joey and Jeremy went the extra step to get me the truck I needed. They gave me more than I thought my trade was worth with over 150,000 miles. Mike, the finan Jeremy went the extra step to get me the truck I needed. They gave me more than I thought my trade was worth with over 150,000 miles. Mike, the finance guy took the time to work with different lenders to give me the best rate. Thank you to all of you for the great experience! More
by KenWithaC
Helpful March 25, 2024
My sales person that I was dealing with was great. Not too happy with the finance manager who was not willing to negotiate and was trying to sell me the vehicle for more money than it was posted on yo Not too happy with the finance manager who was not willing to negotiate and was trying to sell me the vehicle for more money than it was posted on your webpage. I had intended on purchasing a new Explorer that day, but not with the customer service that I had to deal with from the finance manager. You lost an easy sale. More
by dh1459
March 18, 2024
They have excellent customer service and I would definitely recommend them going forward to other people that’s shopping for a vehicle definitely recommend them going forward to other people that’s shopping for a vehicle More
by chardee0418
Employees Worked With
Garrett Walker
March 14, 2024
I have never had any issues that the dealership didn't make sure got fully fixed and resolved. Abe, the service advisor, always made sure I knew the status of the work and that if I had any questions, th make sure got fully fixed and resolved. Abe, the service advisor, always made sure I knew the status of the work and that if I had any questions, they got addressed. More
by TMC
Employees Worked With
Abe
March 13, 2024
Alex was pleasant and professional. The work was completed in a timely manner. I’ve never had any issues with the service and have purchased and serviced multiple vehicles at this loca The work was completed in a timely manner. I’ve never had any issues with the service and have purchased and serviced multiple vehicles at this location. More
by lkraus21
Employees Worked With
March 13, 2024
Great service, reasonable prices. On top of that,, a complimentary car wash!!❤️ EVERYBODY there… very knowledgeable and friendly. On top of that,, a complimentary car wash!!❤️ EVERYBODY there… very knowledgeable and friendly. More
by carolpalka
Employees Worked With
Other Employees :
Heather?…..Matt…. I’m sure there are more.
March 13, 2024
Service was fast and completed correctly, good communication. Excellent customer service. They even solved a problem another ford dealer couldn’t resolve for me on the first try. communication. Excellent customer service. They even solved a problem another ford dealer couldn’t resolve for me on the first try. More
by Nathangrah
Employees Worked With
February 27, 2024
Great service and service adviser kept me up to date on the progress of the repairs. the progress of the repairs. More
by mrittof
Employees Worked With
February 19, 2024
Incredible experience throughout the entire process. No pressure whatsoever, and everyone was extremely knowledgeable. Glad we chose them No pressure whatsoever, and everyone was extremely knowledgeable. Glad we chose them More
by justin.camp1003
Employees Worked With
