Ron Tirapelli Ford
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Was nice they had the truck I wanted. But were unwilling to fix anything that was wrong with the truck and basically blew off every concern I had. Was a few issues with plastic and the ve But were unwilling to fix anything that was wrong with the truck and basically blew off every concern I had. Was a few issues with plastic and the vehicle had a minor accident and the repair/paint work doesn't match the rest of the paint at all. I still ended up purchasing the truck and I'll just fix the issues myself since they don't care to. More
I was greeted immediately by, very clean environment, my salesman , manager and finance manager, were the best. They made the buying process super easy. salesman , manager and finance manager, were the best. They made the buying process super easy. More
Best dealer we have ever been to. Great staff and owner. Very easy to deal with. Great staff and owner. Very easy to deal with. More
Such capable and efficient service! love my new Lincoln Corsair and many thanks to my sakes tep and a very knowledgeable service technician who were able to identify, set up and pull to love my new Lincoln Corsair and many thanks to my sakes tep and a very knowledgeable service technician who were able to identify, set up and pull together the contract on my perfect new car.! More
I am extremely disappointed with the service I received at Tirapelli Ford. Back in October, I brought my car in for overheating and was told to replace the coolant reservoir. I paid nearly $300, but the is at Tirapelli Ford. Back in October, I brought my car in for overheating and was told to replace the coolant reservoir. I paid nearly $300, but the issue persisted — proving that diagnosis was wrong. Recently, after another dealership and my extended warranty confirmed the car needed a new engine, Tirapelli Ford dismissed those findings. I was told they couldn’t get the car to overheat all day, yet within 10 minutes of leaving their lot it overheated twice, nearly stalled at a red light, and now has a cylinder 4 misfire. I also doubt the car was ever properly test-driven, considering how quickly it overheated for me and the way it was oddly parked between spots when I picked it up. This dealership has repeatedly misdiagnosed my vehicle, wasted my money, and failed to provide honest or competent service. I cannot recommend Tirapelli Ford to anyone. More


