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Ron Tonkin Acura
Portland, OR
125 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 125 reviews
January 11, 2019
Positive Experience It was a positive experience, we felt that it it was a very relaxed environment with very friendly people. We didn’t feel like we were being pressured It was a positive experience, we felt that it it was a very relaxed environment with very friendly people. We didn’t feel like we were being pressured into anything. More
by RDX owner
Employees Worked With
Shawn Freeman
December 14, 2018
2nd purchase I have enjoyed both car buying experiences at Ron Tonkin Acura and Ray has helped us both times. It was a smooth process but I wish it could be a litt I have enjoyed both car buying experiences at Ron Tonkin Acura and Ray has helped us both times. It was a smooth process but I wish it could be a little shorter.😂 More
by Kim
Employees Worked With
Ray
December 06, 2018
transmision slipage all gears d5 d4 d3 1<>2 i have literally put this car through xxxx. i have much respect for it now. amazing what machines teach us instead of it being vice versa. O_o welcome i have literally put this car through xxxx. i have much respect for it now. amazing what machines teach us instead of it being vice versa. O_o welcome More
by oothatcar8787
Employees Worked With
i cant recall
July 20, 2018
Jacob was amazing Jacob was very helping in assisting me with my new car purchase. Even though it was used, it looked and drove like a new car. My last car was a 2004 Jacob was very helping in assisting me with my new car purchase. Even though it was used, it looked and drove like a new car. My last car was a 2004 RSX which I purchased brand new and drove it without any major problems for 14 years! Thank you Jacob for being so patient with me More
by cmas56
Employees Worked With
Jacob
July 09, 2018
Painless Experience / First New Car Buyer My experience at Ron Tonkin Acura was fantastic. I have never had a brand new car, so it was a bit daunting until I arrived at this dealership. Ray Ar My experience at Ron Tonkin Acura was fantastic. I have never had a brand new car, so it was a bit daunting until I arrived at this dealership. Ray Armstrong was my sales guy. He was awesome. He answered all of my questions, explained everything and kept me informed about the process. He even sat with me in the car to get it personalized to me. I can’t thank him enough. I will always recommend this dealership, but in particular Ray. His customer service was phenomenal! More
by Stephanie D
Employees Worked With
Ray Armstrong
March 06, 2018
Great experience all around! I recently had the pleasure of working with Shawn from the ACURA dealership to lease a new RDX. This was my fourth car lease and it was by far the bes I recently had the pleasure of working with Shawn from the ACURA dealership to lease a new RDX. This was my fourth car lease and it was by far the best experience I've had to date. Shawn was extremely pleasant to work with -- responsive, knowledgable and low-pressure. Great experience! More
by Courtney D. Nelson
Employees Worked With
Shawn
November 16, 2017
2014 Kia With Borderline-Illegal Tires Recently, my wife and I purchased a 2014 Kia Optima Hybrid with around 28,500 miles from Ron Tonkin Acura. We met with a salesman by the name of Noah Recently, my wife and I purchased a 2014 Kia Optima Hybrid with around 28,500 miles from Ron Tonkin Acura. We met with a salesman by the name of Noah Elkind at the Ron Tonkin Fiat and he brought us to Ron Tonkin Acura to show us the Optima. The car looked great and is great! We love our purchase! What we aren't happy with is that we recently had our oil changed and our car inspected and we were informed that our front tires are nearly bald. We've had the car for around 2 months and have only put on roughly 2,000 miles in that time. The tires we have are about 30,000 miles tires, which means that we were sold a car with tires that immediately needed to be changed. I called the dealership and spoke with Noah and was told that "that is the way it works and there is nothing that can be done." He assured me that the tires passed inspection and that they sold me a safe car, but I simply don't feel satisfied that the dealership did it's best to assure my satisfaction. I'm never one to state that the customer is always right-I work in retail and would be the first to disagree with that statement-but in this case, my wife and I feel like we've been duped and that's not the right way to do business with someone. Again, we love the car and had a pleasant experience at the dealership but we're very unhappy with the condition of the tires after having them for a very short period of time. We've reached out to the dealership and the salesman to resolve this issue and have been told that there's nothing that can be done and that is unacceptable. We would like this issue resolved, please. More
by Jesse
Employees Worked With
Noah Elkind
August 01, 2017
Quickest car buying experience...EVER! Ray Armstrong was a pro from beginning to end, and made the usually arduous process of test drive, fact finding, loan application, and deal structurin Ray Armstrong was a pro from beginning to end, and made the usually arduous process of test drive, fact finding, loan application, and deal structuring...a complete breeze. The whole store was pleasant and staffed with courteous professionals. More
by Todd D Marella
Employees Worked With
Ray Armstrong, and I can't remember the guy who did all of the paperwork, but he was awesome!
June 20, 2017
Wonderfu experience! I had a seamless experience when purchasing my "new to me" 2013 Acura TL from Ron Tonkin! Not only was the experience a seamless one, but the custome I had a seamless experience when purchasing my "new to me" 2013 Acura TL from Ron Tonkin! Not only was the experience a seamless one, but the customer service received from Ray Armstrong was excellent. He answered all of our questions, made himself available to fit our schedule and has followed up several times to be sure we don't have any questions and that we are happy with our new car. I highly recommend Ron Tonkin Acura if you are in the market for a new car! Be sure to ask for Ray! I'm loving my new car! More
by Acura believer
Employees Worked With
Ray Armstrong
May 26, 2017
It was an awesome experience. Ray was very kind and patience. He explained and demo very clearly and nice manner. We have visited 3 times to make a decision. Ray was very kind and Ray was very kind and patience. He explained and demo very clearly and nice manner. We have visited 3 times to make a decision. Ray was very kind and patience to explain every time I visit. More
by bisu.sarkar
Employees Worked With
Ray Armstrong
