Ron Tonkin Acura
Portland, OR
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Always friendly and responsive. Good listeners and helpful with my questions. Never feel pressured or rushed. Good listeners and helpful with my questions. Never feel pressured or rushed. More
My wife and I went to Ron Tonkin Acura to look at the Acura MDX. I pointed out the red one to my wife. Salman our salesman grabbed the keys and unlock it for us. Right away we test drove it, and my wife Acura MDX. I pointed out the red one to my wife. Salman our salesman grabbed the keys and unlock it for us. Right away we test drove it, and my wife loved it. This was on a Sunday and we really were not expecting anything. We already had a car that we were leasing and we didn't think we could get out of it. Salman show us some numbers and well my wife walk right out the door. On Monday I got a call from Salman and told me we could very easily get out of our lease and get into the Acura for a little down and have close to the same payment. At first I was skeptical, and this was a to good to be true deal. Salman said it was all on the up and up. So I setup a time with Salman for Tuesday at 9 am. Everything went well. Everybody that help us was great. More
I bought my Acura RDX here and the whole experience was easy and even fun. We worked with Sean and he was great. Three years down the road I am still having routine service work done here as well. They are easy and even fun. We worked with Sean and he was great. Three years down the road I am still having routine service work done here as well. They are very thorough and upfront, check with you every step of the way regarding what they see that needs to be done and a price estimate for it with no pressure. Derrik was my service agent and he was great! I love my car and I love the service I get at this dealership. More
Professional, friendly, respectful, informative and on time! New facility clean and fresh, very nice. Our service advisors have always been the best, James and Shellie. time! New facility clean and fresh, very nice. Our service advisors have always been the best, James and Shellie. More
Good service. .I have used Ron Tonkin to purchase cars and service cars for over 15 years and would always recommend them. .I have used Ron Tonkin to purchase cars and service cars for over 15 years and would always recommend them. More
Derrick, your personal service was the best. A 10 in my book. At Acura, for which I have been a customer for 20 some years, it was always the little things that counted and made the value stay s A 10 in my book. At Acura, for which I have been a customer for 20 some years, it was always the little things that counted and made the value stay so high. I was caught by surprise this week when without notice, I received a first time charge for changing out my mounted snow tires. Then when I got home and unloaded the tires I found the simple plastic wrapping to be torn and extremely dirty. It was just the change in the little things that made me wonder if my customer support was beginning to weaken. My wife purchased a BMW last year and we’ve both been super happy with that purchase. More
Just purchased a car yesterday at Ron Tonkin Acura. The process was incredibly smooth and easy! I felt like I was taken care of the whole way though. Becki was the absolute best and made sure I was 100 The process was incredibly smooth and easy! I felt like I was taken care of the whole way though. Becki was the absolute best and made sure I was 100% happy and comfortable with my purchase and the details, she explained every step of the way! More
Outstanding service every time, for over 30 years. Derrick and staff communicate throughout the service process and their professionalism is unmatched. The service staff is a big reason why I stick w Derrick and staff communicate throughout the service process and their professionalism is unmatched. The service staff is a big reason why I stick with Acura. More
Ron Tonkin Acura (RTA) stands behind their word! They told us they would do some necessary repair work that was not apparent to anyone when we bought the car from RTA a couple of weeks before. They They told us they would do some necessary repair work that was not apparent to anyone when we bought the car from RTA a couple of weeks before. They not only did the repairs but ALSO provided a loaner car, ALL at no charge. We MOST HIGHLY RECOMMEND Liam Orrick, our Sales Consultant, Sahal Husein, Finance Specialist, Rich Villastrigo, General Sales Manager and especially DIYA SHARI, Director of the Pre-owned Vehicle Department, for their honesty and integrity. 5 stars are NOT ENOUGH!! More

