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Ron Tonkin Chevrolet
Portland, OR
453 Reviews
The team at Ron Tonkin Chevrolet would like to welcome you to our dealership in Portland, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Portland, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Portland count on the high-quality vehicles and services found at Ron Tonkin Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 453 reviews
September 07, 2026
I am extremely disappointed with my experience with Ron Tonkin. Just 3 days after purchasing my vehicle, it started overheating. I immediately took it back and was told they would fix the problem. Unfor Tonkin. Just 3 days after purchasing my vehicle, it started overheating. I immediately took it back and was told they would fix the problem. Unfortunately, what I thought was a repair turned out to only be a temporary fix. About a week after getting the vehicle back, it started overheating again. I returned it and was told, “Good news, it’s not the head gasket,” and that the vehicle just needed to be “burped.” About a week later, it overheated AGAIN. At that point, I took it to a different repair shop. They burped the cooling system as well but told me they suspected the head gasket. The vehicle continued to overheat, and after taking it back to that shop, I was told the head gasket was most likely the issue all along. What is especially frustrating is that when I later told Ron Tonkin that another mechanic believed it was the head gasket, I was told that was something they had been worried about. Now, only about 3 months after purchasing this vehicle for approximately $12,000 CASH, I am facing around $4,000 in additional repairs. I went back to Ron Tonkin hoping they would at least be willing to meet me somewhere in the middle or help resolve the situation. Instead, Jeff Shutt told me that I purchased the vehicle “as is” and they would not assist with the repair. I was told they could offer me trade-in value, which would be roughly HALF of what I paid just a few months ago. I understand what “as is” means. What I am disappointed about is that the overheating began only DAYS after the purchase, I repeatedly brought the vehicle back because of the SAME problem, and I relied on their service department when I was told the head gasket was not the issue. Had the underlying problem been properly diagnosed from the beginning, I could have made different decisions instead of continuing to drive a vehicle that repeatedly overheated. I am extremely disappointed with how Jeff Shutt and Ron Tonkin have handled this situation. Based on my experience, I strongly recommend having any used vehicle independently inspected by a mechanic who is NOT affiliated with the dealership before purchasing it. I also recommend getting every diagnosis and repair recommendation in writing. I paid $12,000 cash for a vehicle, and three months later I am being told my options are to spend approximately another $4,000 repairing it or trade it back for roughly half of what I just paid. That is incredibly disappointing. More
by imbleralexis18
August 02, 2026
Had a great experience everyone was nice and knowledgeable they helped me with any questions I had oh and it was fast soo thank you guys knowledgeable they helped me with any questions I had oh and it was fast soo thank you guys More
by ferg439
Employees Worked With
August 01, 2026
Customer service was great but they didn’t fix my issue. When I picked my vehicle up, they mentioned I would need to bring it back in but never followed up with me. I still don’t know the issue. My vehicle When I picked my vehicle up, they mentioned I would need to bring it back in but never followed up with me. I still don’t know the issue. My vehicle also came in clean and was filthy when I got it back. More
by Broganc24
Employees Worked With
Kayla.
July 29, 2026
Had a really wonderful experience purchasing a car at Ron Tonkin Chevrolet, very professional staff. Tonkin Chevrolet, very professional staff. More
by richeyda
Employees Worked With
July 29, 2026
Kayla was extremely helpful, attentive and anticipated everything I needed. She reached out as soon as my inspection was done and walked me through all the findings. Had a great experience everything I needed. She reached out as soon as my inspection was done and walked me through all the findings. Had a great experience More
by hepicburns
Employees Worked With
Kayla
July 22, 2026
I will NEVER go here again! First service...They didn't even fill the wiper fluid. The next day I turned on the wiper fluid and a notification on the dash read something like "L First service...They didn't even fill the wiper fluid. The next day I turned on the wiper fluid and a notification on the dash read something like "Low on wiper fluid". REALLY??????? And NO, I checked and there are no leaks. Had to wait an hour and a half to have my truck serviced. Went to the waiting area and had a question for the parts dept. No one was there except for a woman typing. She said she'd call my name once the person in line in front of me was helped. Never heard back from anyone! More
by Never Again
July 04, 2026
Brought my truck in for an oil change, everything was done in a timely manner. Caleb did a great job keeping me informed during the service and letting me know what the truck will need in the future. done in a timely manner. Caleb did a great job keeping me informed during the service and letting me know what the truck will need in the future. More
by Aleksandr T
Employees Worked With
