Ron Tonkin Chevrolet

Archie was very knowledgeable about the Jeep and made the buying process quick. He also explained everything too and a perk for me was they were not pushy with their extra packages. buying process quick. He also explained everything too and a perk for me was they were not pushy with their extra packages. More

This was a typical bad experience with a car dealership, which is the reason people hate buying from them. They had two new Suburbans I wanted to look at, so I headed in to see them. Neither Suburban coul which is the reason people hate buying from them. They had two new Suburbans I wanted to look at, so I headed in to see them. Neither Suburban could be found, the first one because it had a dead battery and wouldn't respond to the fob. After locating that one (which I wasn't able to see because they couldn't start it), he attempted to find the second. Logan was able to locate it parked in their service department, which seemed odd for a new vehicle. It was in the shop because the fuel tank had been drilled on their lot and it needed a new tank. Not a great start. He then pulled the truck up to the front so that I could see it, where it ran out of gas since the tank had not been replaced and was still leaking fuel. I left from there and headed to Dick Hannah Chevrolet, where I had a much better experience. Upon deciding on the Suburban at Ron Tonkin, I explained that I didn't want the $3000 black wheels (listed on the sticker as a dealer-installed option), and asked that the stock wheels be put back on. I was told that the wheels were installed at the factory and they didn't have any stock wheels, but that they would take $500 off the price to "help me out". I still didn't want to pay $2500 for wheels I didn't want, and explained that Dick Hannah had offered $4000 more for my trade in. They finally agreed to match the trade in value, which was the only good part of this experience. I also asked that they remove the ELO GPS, which was a $600 upsell for a $15 part they use to locate their vehicles in the lot. They did remove it, but didn't replace the factory screws, instead leaving them in the center console. When I arrived on the date of sale, Logan handed me the updated price sheet, which removed the cost of the ELO GPS and updated the trade-in value. It also had two new costs, window tint and a clear bra, which were never mentioned before and added $1500 to the cost. I immediately started to pack my things to leave, and Logan went to "talk to his manager to see how they could help me out" and came back to say they would remove those charges since they weren't originally listed. I then purchased the truck and left. As I started with, this was a pretty typical story from a bad car dealership, trying to upsell unnecessary equipment and add charges for the equipment at the last minute. I won't be returning. I would like to add that Lacey in the finance department was extremely professional and friendly and was great to deal with. I've purchaed 13 fleet vehicles from 8 different dealerships over the past year, and Lacey was the best representative from any finance department I've worked with. More

Like always only the best service at Ron Tonkin! Prices are well worth for the high quality work done here! Thank you! Prices are well worth for the high quality work done here! Thank you! More

Great, wide selection of vehicles on new and used. I walked in and was immediately helped by a salesman. I walked in and was immediately helped by a salesman. More

Tonkin Chevrolet was very thorough showing what needed to be done beyond my usual oil change. Any questions I asked were thoroughly answered. Kyle was very friendly and knowledgeable! be done beyond my usual oil change. Any questions I asked were thoroughly answered. Kyle was very friendly and knowledgeable! More

One of the best sales experiences I've ever had, my Sales Consultants Arwan and Archie were both personable and professional, and the finance department wasn't at all pushy. this was my least stressful deale Consultants Arwan and Archie were both personable and professional, and the finance department wasn't at all pushy. this was my least stressful dealership experience and I buy a new car every one to two years!! More

Fantastic purchasing experience with Travis. Thanks Ron Tonkin Chevrolet for getting me behind the seat of my Shelby Mustang. Thanks Ron Tonkin Chevrolet for getting me behind the seat of my Shelby Mustang. More

Travis was great, he knew the care I wanted and was helpful. We had a pretty smooth process helpful. We had a pretty smooth process More

He was super helpful and very focused on making me feel comfortable and trying to make sure the price point worked well for me. comfortable and trying to make sure the price point worked well for me. More

Logan has helped me out a few times with various kinds of vehicles and everytime it's a pleasure. He's knowledgeable about cars and and is very easy to talk to. Looking forward to my next visit. He's my go t vehicles and everytime it's a pleasure. He's knowledgeable about cars and and is very easy to talk to. Looking forward to my next visit. He's my go to guy for sure and I recommend you ask for him if you plan on making a visit to Tonkin Chevy. More