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Ron Tonkin Chevrolet - Service Center

Portland, OR

4.0
84 Reviews

84 Reviews of Ron Tonkin Chevrolet - Service Center

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November 13, 2024

Very improved service since I was there last time, in the Service Dept. Very helpful and respectful. More

by Customer in Or
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Moore
Nov 13, 2024 -

Ron Tonkin Chevrolet responded

Thank you for your confidence in Ron Tonkin Chevrolet!

October 18, 2024

Communicative, professional, and timely. Caleb provided just the service I needed. I cannot recommend him highly enough. More

by WJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Oct 21, 2024 -

Ron Tonkin Chevrolet responded

We're delighted to hear that Caleb provided the service you needed at Ron Tonkin Chevrolet! Thank you for your high recommendation and support. If there's anything else we can do, just let us know!

October 16, 2024

No work done yet. Appointment made for Wednesday, October 16. Looking forward to visiting again. More

by dan rice
Recommend Dealer
Yes
Employees Worked With
Helped by good man in service. He had no name badge. Do not know his name.e.
Oct 16, 2024 -

Ron Tonkin Chevrolet responded

Dan, we are grateful for your review. Thank you from all of us at Ron Tonkin Chevrolet!

September 27, 2024

I have gotten excellent service at this dealership. It was easy to schedule an appointment and the work was done well and in a timely manner. More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan Moore
Sep 30, 2024 -

Ron Tonkin Chevrolet responded

Marty, we're delighted to hear that you had an excellent experience with our team at Ron Tonkin Chevrolet. Thanks for the positive feedback!

September 13, 2024

Was told by Nolan he was waiting for approval from our extended warranty. Never asked if we wanted to pay if it wasn't covered. Didn't have the air filter in stock adding another 20+ min. Oil change tire More

by lisall924
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nolan Moore
Sep 17, 2024 -

Ron Tonkin Chevrolet responded

Mandy, I apologize for the lack of communication and the extended wait time during your visit. We strive to provide efficient service and clear updates, so it's disappointing to hear we fell short. Please reach out if you'd like to discuss this further or have any other concerns. Thank you, Kyle Kratzer - Service Manager - 503-408-4180

August 03, 2024

Horrible service experience. Car spent 3 days at dealership. They said they were "unable to duplicate fault" to we brought it home. Next morning car faults worse than ever. 1 More

by david.adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nolan Moore
Aug 11, 2024 -

Ron Tonkin Chevrolet responded

This feedback is very concerning to read. We strive for thorough and accurate service, so it's disappointing that we missed something you found quickly online. We'd like the opportunity to make this right and earn back your business—please reach out at your convenience. Thank you, Sean Connolly - General Manager - 503-408-4130

July 19, 2024

It looks like their service department is going under a complete change of personnel. I More

by graypete44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Jul 19, 2024 -

Ron Tonkin Chevrolet responded

Thank you for leaving Ron Tonkin Chevrolet a four-star review! We appreciate your business and home our changes make a positive difference in the future!

May 25, 2024

Shane, the service manager has handled many problems for me with amazing dedication to getting the best result for the customer. From routine smaller jobs to a very complicated analysis of my Corvette tires More

by leo g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Goudy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic, Andrew Roncarati, Chris Kocalis, Cody O'Dell, Shane Bloemke
May 25, 2024 -

leo g responded

Dominic in the service department handled getting my Buick enclave repaired service work on replacing the airbag. He did a great job. I couldn’t find his name to give him five stars so here you go Dominic thanks again again.

May 25, 2024 -

leo g responded

Sales or service this is the place to go. Comfortable clean environment and all the people that work there are friendly and helpful.

May 28, 2024 -

Ron Tonkin Chevrolet responded

Leo, we are glad to hear that Shane, Dominic, and the rest of our team provided excellent service. Thanks for choosing Ron Tonkin Chevrolet. We are here to help keep your Buick Enclave in excellent shape!

May 24, 2024

It is hard to convey just how much this dealership sucks. Dishonesty, incompetence, lack of communication...they've got it all. Do business with anyone else. They are owned by Gee Automotive. There is a hand More

by bryancb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Bloemke
Jun 05, 2024 -

Ron Tonkin Chevrolet responded

Thank you for sharing your feedback regarding your service. Your experience sounds incredibly frustrating, and I apologize for the lack of communication and service you received. This is not the level of care we strive to provide our customers and I'd like to discuss this further with you directly so we can address these issues properly. Please reach out to me at your convenience. Thank you, Andrew Roncarati - Sales Manager - 503-408-4136

April 18, 2024

Staff was very friendly and helpful did a wonderful service job on my Honda Pilot they were on time and keep my vehicle clean More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody O'Dell
Apr 18, 2024 -

Ron Tonkin Chevrolet responded

We're glad to know our team at Ron Tonkin Chevrolet was able to provide you with friendly and efficient service for your Honda Pilot. Thanks for the positive feedback, we appreciate it!

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