Ron Tonkin Chevrolet - Service Center
Portland, OR
84 Reviews of Ron Tonkin Chevrolet - Service Center
Tonkin Chevrolet was very thorough showing what needed to be done beyond my usual oil change. Any questions I asked were thoroughly answered. Kyle was very friendly and knowledgeable! be done beyond my usual oil change. Any questions I asked were thoroughly answered. Kyle was very friendly and knowledgeable! More
These guys to include Kyle saved my bacon today. I have a fleet of emergency vehicles and we transport human organs for transplant to hospitals and waiting patients for life saving surgeries. I have I have a fleet of emergency vehicles and we transport human organs for transplant to hospitals and waiting patients for life saving surgeries. I have had a nightmare of a time with very poor service from the McLoughlin location. I picked up the prepaid part that was delivered to McLoughlin after they failed to notify me it had been delivered (maybe days ago) until I called them days after it was supposed to be in. They would not consider an appointment for service until next week. I was very upset and was told the manager would not be in until Monday. The woman said she would have me speak to someone else and came back on herself and no one was available. I picked up the part from the dealership and contacted Ron Tonkin Chevrolet and spoke to Kyle. Kyle agreed to get us in immediately and had us taken care of to get back to delivering for Oregon and Washington. He also set us up with a maintenance account This was an absolute Godsend and I can’t thank the crew enough for helping us out and keeping us on the road. More
Service department is great. I had an appointment and was running early the day of the appointment. I called and they were able to take me earlier in the day allowing me to have I had an appointment and was running early the day of the appointment. I called and they were able to take me earlier in the day allowing me to have the rest of my day. Quick in and out. More
Samantha was fantastic. She answered all of my questions and was really great about giving updates while my vehicle was in for service! She answered all of my questions and was really great about giving updates while my vehicle was in for service! More
Was told when we made the appointment that they had ordered the part when we took the truck in, they wanted to check and see what was wrong, and then they said. Oh, we need to order the part. But yet t ordered the part when we took the truck in, they wanted to check and see what was wrong, and then they said. Oh, we need to order the part. But yet they told us they were ordering the part for the retro fit.. When we made the appointment 2 weeks out. They told us that they were going to have the part for the retro fit. But when we took it in, they said. All we have to order that we don't have that in. They said the part for the Monitor/Internet/OnStar they had no idea when they would get that part. More