Ron Tonkin Chevrolet - Service Center
Portland, OR
84 Reviews of Ron Tonkin Chevrolet - Service Center
I am very displeased with the service I reached. My concerns where not addressed. Because it was a commercial vehicle I was told it was an aftermarket vehicle.[That they would not service my concern My concerns where not addressed. Because it was a commercial vehicle I was told it was an aftermarket vehicle.[That they would not service my concerns. More
The techs and service reps were profesional and personable. Kudos to everyone at the service department. personable. Kudos to everyone at the service department. More
First off wrecked our new truck running into shop door. Rotated tires but didn't even ensure proper tire pressure. Last visit dealt with butt hurt service clerk that was rude to me and my wife calling on t Rotated tires but didn't even ensure proper tire pressure. Last visit dealt with butt hurt service clerk that was rude to me and my wife calling on the phone. Did get truck fixed but seemed like we was just an inconvenience because we needed same day fix. Service manager. They seem not to be able to go above and beyond due to as they said processes. Anyways fixed an reasonable time but the service clerks rude. Kids. More
Went to Ron Tonkin Chevrolet today for what was going to be my final oil change at a dealership . Samantha , the young lady that helped me with my truck was awesome. She asked me all the right questions and be my final oil change at a dealership . Samantha , the young lady that helped me with my truck was awesome. She asked me all the right questions and when I indicated that I was just needing and oil change today and was in a bit of a hurry , she went above and beyond. She shared the other services that L might need and that were available but was not pushy . Very professional and got the service done in a timely manor . I wasn't planning on going back for oil changes and other services as I have in the past but Samantha has restored my faith in this location for my future work . Thakn you , Roy More
Was told I needed a part that is no longer made and that I would have to look in a junk yard. However, they would be happy to install it if I found the part.... After they kept my vehicle for over 15 days I would have to look in a junk yard. However, they would be happy to install it if I found the part.... After they kept my vehicle for over 15 days sitting at the dealership, I was allowed to take it home without the issue taken care of. I took it to Cooper's and they actually took the part out to inspect it. They cleaned it. It works great! No need for a new part! Tonkin was a waste of time and money! Never going back to Tonkin for service again! More
Rickey did a very good job explaining everything. Actually took only an hour for my service, and tire rotation. Always go out of my way to where I bought the truck, very good service! Actually took only an hour for my service, and tire rotation. Always go out of my way to where I bought the truck, very good service! More
The service aid didn't relay the correct information to the mechanic the mechanic failed to do physical inspection with the car he didn't address the main problems with the car he basically did a faculty the mechanic the mechanic failed to do physical inspection with the car he didn't address the main problems with the car he basically did a faculty maintenance job on the car the water was leaking when I arrived to pick the car up how hard is it to repair a water pump correctly basically they charge you a dealer price but give you poor quality of work! probably because its in run down part of town so they don't take no pride in there work More
Great customer service today. They got my oil changed and put new tires on perfectly. William was great to work with and kept me updated every step of the way. Thanks!! They got my oil changed and put new tires on perfectly. William was great to work with and kept me updated every step of the way. Thanks!! More