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Ron Tonkin Chrysler Dodge Jeep RAM Fiat

Milwaukie, OR

4.5
405 Reviews

16800 SE Mcloughlin Blvd.

Milwaukie, OR

97267

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Showing 405 reviews

July 19, 2024

I have been in business since 1976, having purchase many different types of equipment over the years, I was really impressed with the professionalism that the Tonkin dealership and in particular store manag More

by Ortiz41525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, Jorge.
Jul 19, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

We're delighted to hear that Jeremy and Jorge provided such professional service at Ron Tonkin Chrysler Jeep Dodge RAM Fiat. Thank you for your strong recommendation! Enjoy your new vehicle!

June 17, 2024

Appointment was made for an UConnect diagnostic due to box error message on my Ram truck. I was advised at the time of the appointment that it could be a quick remedy, but to allow for one full day as dia More

by ebpuma
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
never got his name
Jun 20, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

I apologize for the inconvenience and poor communication you experienced with your appointment. We understand how frustrating it can be to lose work hours and still have unresolved issues. Now that we are under new management, we're committed to improving our scheduling process, especially during busy times like summer. If you'd like to discuss this further or need assistance, please reach out directly. Thank you, Terry Bryan - Service Director - 503-261-4930.

June 10, 2024

Couldn’t beat the price, and the entire sales experience was very low-pressure. I appreciated that they explained service options to us and then were willing to move immediately on when we declined! Would r More

by bassfass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah Bryant
Jun 10, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thanks for sharing your thoughts about your experience with Ron Tonkin Chrysler Dodge Jeep RAM Fiat. Elijah and our team appreciate your business and hope to see you again soon!

April 16, 2024

Need a recall done? Don't go here. They said 5 days to leave your car. We went to the WIlsonville Jeep deaerlship and got it done in 3 hours. Great customer service More

by kimmielou56
Recommend Dealer
No
Employees Worked With
lazy customer service guy who couldn't care less
Apr 16, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

I'm sorry to read about your experience with the recall service. It's important for us that our customers feel valued and heard, so it's disappointing to know we fell short in this instance. We'd like an opportunity to learn more about what happened and see how we can make things right. Please reach out when you have a moment - I look forward to speaking with you soon! Thank you, Don Tacla - Service Manager - (503) 261-4930

March 19, 2024

Louie was great, fast and efficient. Thank you for attending to my service needs. This dealership is highly recommended! More

by Sonya_lonergan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LOUIE RINCON , Don Tacla
Mar 19, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

We're glad to know that Louie was able to assist you efficiently at Ron Tonkin Chrysler Jeep Dodge RAM Fiat! Your recommendation means a lot. Safe travels and see you next time!

February 08, 2024

I received great customer service from everyone involved with this service call. Rebecca was extremely helpful and provided excellent customer service in keeping me informed the whole time More

by tomfarleytom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Feb 08, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for choosing Ron Tonkin Chrysler Dodge Jeep RAM Fiat. Your feedback and rating mean a lot to us. We're glad Rebecca was able to help, and we hope to see you again!

January 24, 2024

Very professional staff. Enjoyed working with Adviser Louie. Also the service director comes out of his office and checks on customers to ensure they are fully satisfied wi More

by Zeek
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adviser Louie. , Don Tacla
Jan 24, 2024 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Zeek, we're glad to know you had a positive experience with Louie and our team at Ron Tonkin Chrysler Jeep Dodge RAM Fiat. We always strive for customer satisfaction! Thanks for the feedback.

December 29, 2023

Rebecca was very professional and kept me informed as to the progress of my Jeep repairs . More

by npapadimas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Dec 31, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rebecca and our team, and we look forward to working with you again.

December 17, 2023

We have bought 4 vehicles from here. Best experience we’ve ever had buying a new car. More

by Jenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Tacla
Dec 17, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Jenny, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

December 16, 2023

Rebecca was very professional and very nice. She seems to have very good knowledge of vehicles and kept me informed while I was waiting. More

by check
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Dec 17, 2023 -

Ron Tonkin Chrysler Dodge Jeep RAM Fiat responded

Thanks for sharing about your experience with Ron Tonkin Chrysler Dodge Jeep RAM Fiat. Rebecca and our team appreciate your business and hope to see you again soon!

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